Guest Service Representative (Union)

Golden Entertainment, Inc; Laughlin (NV); On-site; USD 19,286 - 24,796; Part time

Job summary

Golden Entertainment, Inc is hiring a Guest Service Representative at Aquarius Casino Resort in Laughlin, Nevada. In this part-time role, you'll be the welcoming face of our organization, playing a vital role in creating lasting impressions while efficiently handling front desk operations.

Your friendly demeanor and attentiveness will ensure guest satisfaction and smooth operations. If you are looking for more than just a job, this position offers opportunities for growth in a fast-paced and fun environment.

Qualifications

• Responsible for efficiently managing the check-in process.
• Handles front desk transactions, including payment collection, with accuracy.
• Ensures smooth operations while maintaining high guest satisfaction.

Job description

## Guest Service Representative (Union)Applylocations: Aquarius Casino Resorttime type: Part timeposted on: Posted Yesterdayjob requisition id: R-01066At Aquarius Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.**Job Description Summary:**Summary: As a Guest Service Representative, you are the welcoming face of our organization and play a vital role in creating positive, lasting impressions for every guest. You are responsible for efficiently managing the check-in process and handling front desk transactions, including payment collection, with accuracy and professionalism. Your attentiveness and friendly demeanor ensure smooth operations while maintaining the highest standards of guest satisfaction, directly contributing to the overall success and reputation of our organization.**Job Description:**Ready to make your next move the right one? If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.### Why work here?Whether you're drawn to Laughlin’s riverfront energy or the excitement of 24-hour gaming, you’ll find fun, growth, and connection at Aquarius and Edgewater. Our teams deliver exceptional service and unforgettable experiences—every shift, every day.### Get In TouchLet’s get to know each other! Introduce yourself, and we’ll reach out if there’s an opportunity at Aquarius or Edgewater that fits your background and goals.### About UsLocated along the Colorado River, Aquarius and Edgewater Casino Resorts are pillars of Laughlin hospitality—offering spectacular views, entertainment, dining, and gaming excitement. From bingo to blackjack, steakhouse to sports bar, our properties offer variety, but it’s our people who make the experience memorable. We foster a culture of teamwork, recognition, and pride—where your contributions matter and careers flourish in an environment that’s welcoming, fast-paced, and fun.### Help LineIf you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at [phone].