Human Resources & Relationship Manager

Happy Quest Home Care; Everett (WA); On-site; USD 39,000 - 48,000; Full time

Job summary

Happy Quest Home Care in Everett, WA is seeking a Human Resources & Relationship Manager to strengthen culture and govern HR practices on-site. You will lead talent acquisition, onboarding, training, and succession planning while ensuring compliance with employment laws and confidentiality.

You will guide change initiatives, use HR analytics for planning, and manage benefits programs. The role emphasizes strategic partnering across the organization and responsible HR leadership.

Qualifications

• Proven experience in human resources management focused on talent acquisition and employee relations.
• Strong knowledge of employment and labor law and HR compliance.
• Experience using HR systems and analytics to inform planning.

Responsibilities

• Develop and implement human capital strategies aligned to organizational goals.
• Oversee recruiting workflows using ATS tools to attract talent efficiently.
• Manage employee relations, address conflicts, and coach managers and staff.
• Maintain HR legal compliance and handle confidential information with integrity.
• Lead change management during large-scale transformations.
• Use workforce data to identify trends and improve HR processes.
• Administer benefits programs and support onboarding and orientation.

Skills

Talent acquisition

Employee relations

Strategic HR planning

Change management

HR analytics

Communication

Tools

Taleo

UltiPro

Oracle HCM

Dayforce

HRIS

ATS

Job description

The Human Resources & Relationship Manager at Happy Quest Home Care plays a central role in strengthening organizational culture through effective people practices and reliable HR governance. This on-site position in Everett, WA combines strategic talent management, employee relations leadership, and change facilitation to support the organization as it evolves.

In this role, you will shape human capital plans aligned with business goals, oversee recruiting using established HR systems, and ensure compliance with applicable employment and labor regulations. You will also use workforce data and analytics to inform HR process improvements and support strategic planning.

What You’ll Do

• Develop and implement comprehensive human capital management strategies tied to organizational goals, including talent acquisition, onboarding, training & development, and succession planning.
• Oversee recruiting workflows using ATS tools such as Taleo, UltiPro, or Oracle HCM to attract talent efficiently.
• Manage employee relations by addressing conflicts proactively, conducting performance evaluations, coaching managers and staff, and helping maintain a fair and respectful workplace.
• Maintain HR legal compliance by staying current on employment & labor law, FMLA, EEO policies, and HR legal standards while handling confidential information with integrity.
• Lead change management efforts during large-scale organizational transformations, supporting communication and process improvements to enable smooth transitions.
• Use HR analytics and workforce data collection tools to identify workforce trends, support strategic planning, and improve HR processes with data-driven insights.
• Administer benefits programs, facilitate employee orientation sessions, and manage employment law compliance connected to talent management practices.

What You Bring

• Proven experience in human resources management focused on talent acquisition, employee relations, and strategic HR planning.
• Strong knowledge of employment & labor law, FMLA regulations, HR legal compliance, and HR systems such as Dayforce or UltiPro.
• Experience handling conflict, coaching, supporting performance management, and driving process improvement initiatives.
• Project management capability with the ability to lead large-scale organizational change.
• Excellent communication skills and the ability to build relationships across all levels of the organization.
• Familiarity with HRIS platforms including Oracle HCM or Taleo; experience with HR analytics tools is preferred.
• Ability to manage confidential information discreetly while maintaining strategic thinking in HR leadership.

Technologies

Taleo, UltiPro, Oracle HCM, Dayforce, HRIS, ATS, and HR analytics tools

Pay & Work Location

• $28.00 - $35.00 per hour
• Everett, WA (in person)