Job DetailsJob Location: Asheville, NC 28803Position Type: Full TimeEducation Level: 2 Year DegreeTravel Percentage: NegligibleJob Shift: DayJob Category: Human ResourcesIRENE WORTHAM CENTER - POSITION DESCRIPTION
Human Resources Recruiter/Assistant
DEPT: Administration
Location: IWC
SUPERVISED BY: Human Resources Director
SUPERVISES: None
Position Summary
Provides HR assistance and administrative support for the Human Resources Director by initiating, coordinating, and planning requirements for day-to-day functions. Provides full-cycle recruitment, including sourcing, screening, interviewing, and candidate evaluation, for the Human Resources Department.
Essential Duties & Responsibilities
- Greet guests to the HR Department
- Answer questions, direct to appropriate person
- Coordinate the backend onboarding lifecycle by entering and setting up newly hired employees into the payroll, HRIS, and tracking systems once their paperwork is completed.
Benefits
- Monitor retirement plan website daily regarding new employees and employee changes
- Assist with online enrollments of newly eligible employees
- Maintain employee records and benefits information within HR systems
- Process employee benefit changes and ensure accurate documentation
- Audit and reconcile monthly benefits insurance carrier invoices to ensure billing accuracy.
- Monitor/update the unemployment website daily
- Assist with annual open enrollment, handle new hire registrations, process life status changes, and manage terminations.
Employee files/information
- Support day-to-day human resources operations, including employee record management, HR documentation, employee communications, data entry, and maintaining accurate personnel information.
- Assemble new employee files / Paycom data entry in the order of the check sheet
- Update Position Control with dates of documents as they are received
- Keep employee files organized as per the check sheet
- Data entry in HRIS
- Update employees’ benefits in Paycom when changes are made in benefit websites
- Update all platforms regarding employee terminations
Recruiting
- Post and promote job openings on the company's careers page, relevant job boards, and professional networks to attract qualified candidates.
- Actively source and engage candidates through online channels, including job boards, professional networks, college career platforms, portfolio sites, and employee referrals.
- Screen resumes and applications to assess qualifications and shortlist candidates for interviews, while ensuring timely and professional candidate communication.
- Maintain continuous communication with candidates to ensure a positive experience throughout the hiring process.
- Conduct initial candidate screening (phone, video, or in-person) and assist in coordinating subsequent interview rounds with hiring teams.
- Maintain accurate and up-to-date records in the position control system, ensuring compliance with internal and external documentation requirements.
- Evaluate candidates’ qualifications and cultural fit based on the organization’s values and mission statement.
- Communicate clearly and promptly with candidates throughout the hiring process, providing timely updates, answering questions, and setting expectations.
- Provide structured feedback to candidates, when appropriate, in coordination with hiring managers.
- Support onboarding coordination via a proper notification process.
- Collaborate with the HR leadership to monitor recruitment metrics, track open requisitions, and prepare status updates and reports assigned.
- Maintain confidentiality and professionalism in all candidate interactions and data handling.
- Ensure that application packets have been completed with all required information and signatures
- Forward copy of qualified applications to hiring managers, when applicable
- Once an applicant has been offered a position
- On the same day we receive the offer letter from the Hiring Manager, fax the Wolfe / Background check form and the Drug Test Release form
Background check results
- Acceptable – Complete pre-employment drug testing
- Questionable – give to HR Director to review Drug Test results
- Acceptable – call the applicant to schedule for the next Orientation
- Questionable – give to HR Director to review
Print an Employee File Check List
- Check off all items received to date
- Highlight all missing items
Check driving record
- Check new hire driving record
- Ensure insurance driving list is updated
Perform additional recruitment-related tasks and projects assigned by the HR leadership
Training
- Create Agenda and confirm/inform/coordinate trainers and participants to include conference room reservations
- Support onboarding processes: prepare orientation materials, collect required documentation, assist with training schedules, and prepare new hire snapshots.
- Complete E-Verify process on first day of hire
- Act as a backup person for the orientation class/schedule
- Complete company-wide background and DMV check every two years.
Employee Relations
- Assist with company give-a-ways, acknowledgement lists, postings
- Assist with company outings and parties
Other projects/tasks as assigned
QualificationsEducation/Training
Must have a minimum of 2+ years of combined experience in full cycle recruiting, HR operations, HR coordinator or HR administrative experience. College degree in Human Resources, Business Administration, or related field, preferred; HR certification or in progress (PHR, SHRM-CP, or equivalent) a plus. Must adhere to all ethical standards as set forth by SHRM and IWC Code of Ethics.
Special Skills/Abilities
- Should have broad background of basic office responsibilities and ability to efficiently operate computer equipment as well as other general office equipment such as fax machines, copies, postage meters, etc.
- Must have thorough working knowledge of Word, Microsoft Office, and Excel.
- Must be highly organized, accurate, multi-task oriented, independent/self-motivated, timely, possess excellent interpersonal skills, maintain professional appearance, possess good oral & written communication skills, maintain positive attitude, ability to maintain confidentiality with administrative duties, and leadership skills.
- Driver’s license required.
Ability to follow oral and written instructions.
- Strong organizational skills and the ability to provide self-directed follow-up are mandatory.
- Ability to work well with constant ‘changes in direction’ and/or interruptions.
- Exceptional interpersonal skills are necessary for this position.
Contacts Inside/Outside Organization
IWC/IWRC staff, employees, clients within the organization, and Board members.
Mental Effort:
Ability to understand and follow complex verbal & written instructions, technical and computer language as well as legal terminology. Good common sense thinking and ability to function independently. Good problem-solving ability.
Visual Effort:
Well-lighted office environment requiring average amount of visual effort.
Physical Requirements:
Office environment not usually requiring ongoing strenuous physical qualifications. May require occasional lifting of 40 pounds.
Safety:
Typically, a low risk of injury due to typical office environment. IWC’s philosophy is to provide the safest work environment possible while meeting requirements from OSHA and other regulatory agencies.
Working Conditions:
Normal office environment, which is not exposed to extremes in temperature, humidity, dust, or pollutants.
Scope of Position:
Number of employees supervised – None.