Human Resources Program Manager (ECOS Training Manager)

State of California; California (MO); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Join a leading state department as a Staff Services Manager I, where you'll play a vital role in advising on civil service examinations and training programs. This position offers a chance to impact public service positively while working in a supportive and diverse environment. Enjoy generous state benefits, career development opportunities, and a balanced work-life approach with hybrid telework options.

Benefits

Comprehensive health and dental insurance

Long-term disability insurance

11 paid holidays per year

Paid time off

Defined benefit retirement program

Commute program

Employee wellness programs

Employee assistance programs

Medical/dependent care reimbursement accounts

Qualifications

• Experience using ECOS for civil service selection process.
• Knowledge of State Civil Service Selection processes.

Responsibilities

• Provide consultation on statewide exam delivery and human resources information systems.
• Lead projects in the Examination and Certification Online System.

Skills

Dependability

Flexibility

Professionalism

Communication

Problem Solving

Project Management

Tools

Examination and Certification Online System (ECOS)

Job description

Final Filing Date: 5/20/2025

Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off

Why join CalHR?
The California Department of Human Resources (CalHR) is the pillar of human resources management for all state employees. Our success is made possible by the hard work of more than 400 CalHR team members who serve as trusted advisors to our strategic partners and the public. If you are interested in providing exceptional human resource services and guidance, CalHR is the place for you. By joining our team, you’ll have the opportunity to make a meaningful impact while working alongside passionate professionals. Get to know us more here!

This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

About this Role
Under the general direction of the Staff Services Manager II (Supervisory), the Staff ServicesManager I (Specialist) is responsible for and acts as an advisor/consultant on statewide examdelivery/modality, and human resources information systems for the Apprenticeship Program.The incumbent is responsible for the more varied and complex technical work in providingtraining, consultation, and technical assistance to state departments for the ApprenticeshipProgram and ECOS Program and advise on matters related to any/all civil service examinationswhich includes examination administration, and application/interpretation of civil service lawsand rules. Duties include, but are not limited to, the following: examination consultation andtechnical assistance, policy guidance, and interpretation of SPB selection laws, rules andregulations; provide examination information; and respond to questions relating to theApprenticeship Program from State Department selection staff, State employees, candidatesseeking State employment and the general public. Additionally, the incumbent serves as aproject leader in the Examination and Certification Online System (ECOS) Program, and worksclosely with the ECOS Business and Consultation teams to design and develop ECOS for allselection functions (including advertisement, recruitment, and hiring) for the ApprenticeshipProgram. The incumbent will work well under pressure in a self-directed and self-motivatedenvironment.

How to Apply
Information about applying for a state job can be found here: Three Steps to a State Job . If you’re interested in exploring additional job opportunities at CalHR, please reach out to our recruitment team at [e-mail] . We’d love to hear from you!

You will find additional information about the job in the Duty Statement .

Working Conditions

• Career Development: CalHR provides continuous learning and training opportunities to support personal and professional growth, including two Professional Development Days per fiscal year.
• Location: CalHR is centrally located near the Ice Blocks in downtown Sacramento, with many dining and shopping options nearby.
• Work-Life Balance: Work-life balance is fostered through measures like telework and adjustable schedules, allowing personal and professional lives to thrive together.
• Diversity, Equity, and Inclusivity: A work culture that emphasizes a culture of diversity and inclusivity, offering tangible rewards and recognizing the intrinsic value of varied perspectives and collaboration.
• Generous State Benefits: Comprehensive health and dental insurance, long-term disability insurance, 11 paid holidays per year, paid time off, defined benefit retirement program, commute program, employee wellness programs, employee assistance programs, and medical/dependent care reimbursement accounts.

Working Conditions

• Career Development: CalHR provides continuous learning and training opportunities to support personal and professional growth, including two Professional Development Days per fiscal year.
• Location: CalHR is centrally located near the Ice Blocks in downtown Sacramento, with many dining and shopping options nearby.
• Work-Life Balance: Work-life balance is fostered through measures like telework and adjustable schedules, allowing personal and professional lives to thrive together.
• Diversity, Equity, and Inclusivity: A work culture that emphasizes a culture of diversity and inclusivity, offering tangible rewards and recognizing the intrinsic value of varied perspectives and collaboration.
• Generous State Benefits: Comprehensive health and dental insurance, long-term disability insurance, 11 paid holidays per year, paid time off, defined benefit retirement program, commute program, employee wellness programs, employee assistance programs, and medical/dependent care reimbursement accounts.

This position provides hybrid telework opportunities, with employees required to work in-person at least two days per week. Beginning July 1, 2025, all employees will be required to work in-person at least four days per week in alignment with Executive Order N-22-25.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER I

The California Department of Human Resources (CalHR) oversees a wide range of matters related to employee salaries and benefits, job classifications, civil rights, training, exams, recruitment, and retention. For most employees, many of these matters are determined through the collective bargaining process managed by CalHR.

Our Mission: To serve as the trusted advisor to our strategic partners and the public, providing exceptional human resource services and guidance in developing a diverse and inclusive workforce.

Our Vision: Shaping California’s future of public service excellence with fair and equitable employment opportunities and a diverse, engaged workforce.

Core Values: People Centric, Leadership, Accountability, DEIA, Integrity, and Transparency.

Special Requirements

All interested applicants are required to submit a Statement of Qualifications (SOQ). Please provide direct responses to each of the numbered items listed below. Applicants must number and include the full text of the SOQ items in their response. Please include specific examples of your education, training, and/or experience. SOQs should be limited to a maximum of two (2) pages, single-spaced, twelve-point Arial font.

1.Describe your knowledge of and specific experience using the Examination and Certification Online System (ECOS). Please specify the tasks you completed in the system and how your tasks fit within the State Civil Service Selection process.

2.Describe your experience providing technical guidance and consultation related to examinations and various selection strategies including the interpretation of laws, rules, and regulations within the selection field. Please specify the situation(s), what you did, and the result(s).

Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and resumes do not take the place of the SOQ.

For helpful guidance on writing an effective SOQ, please see our Work4CA guide.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date:

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/20/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Human Resources CalHR Attn: Human Resources Office - Kara Pearson 1515 S Street, North Building, Suite 500 Sacramento , CA 95811-7258

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Human Resources CalHR Human Resources Office - Kara Pearson 1810 16th Street Sacramento , CA 95811-7258 08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov.All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be included. Please see the Special Requirements section for instructions.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/20/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Human Resources CalHR Attn: Human Resources Office - Kara Pearson 1515 S Street, North Building, Suite 500 Sacramento , CA 95811-7258

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Human Resources CalHR Human Resources Office - Kara Pearson 1810 16th Street Sacramento , CA 95811-7258 08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov.All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be included. Please see the Special Requirements section for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of the State Civil Service Selection processes, trends, techniques, and technologies
• Extensive knowledge of the Examination and Certification Online System (ECOS)
• Experience providing technical guidance related to examinations and various selection strategies including interpretation of laws, rules, and regulations within the selection field
• Ability to be dependable, flexible, open minded, patient, professional, and tactful
• Ability to think creatively and logically
• Ability to analyze data and solve difficult technical problems
• Ability to provide sound recommendations and solutions
• Ability to present ideas and information effectively to various stakeholders
• Ability to meet established project deadlines
• Ability to assume and demonstrate independent responsibility for decisions and actions having statewide impact on various aspects of personnel management
• Ability to communicate effectively, to have a keen ability to pay attention to details, and to be flexible to changing work assignments and timelines/deadlines with short notice
• Excellent written and verbal communication skills
• Excellent organizational and project management skills
• Experience building and maintaining trusted relationships with staff, management, the public, and various stakeholders

Benefit information can be found on the CalHR website and the CalPERS website.

CalHR ensures that all state employees, retirees and their dependents have access to competitive, quality and affordable benefits. Please visit our new Benefits website at www.benefits.calhr.ca.gov for more information!

CalHR employees are excluded from bargaining and are eligible to receive enhanced benefits, such as CoBen benefit allowance, employer paid life insurance, additional vacation/annual leave, and are not subject to State Disability Insurance payroll withholding.

Additional Application Information

Using the online application system as specified in the announcement is the preferred method for applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

• Electronic Submission: Application and any required applicable documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as stated on the job vacancy announcement.
• U.S Postal Service Mail: Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.

Additional Application Information

Using the online application system as specified in the announcement is the preferred method for applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

• Electronic Submission: Application and any required applicable documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as stated on the job vacancy announcement.
• U.S Postal Service Mail: Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.

Do not include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.

Per CCR 249.3 we may fill additional positions from this recruitment.

The Limited Examination and Appointment Program (LEAP) is an optional pathway to state civil service for people with disabilities. Visit the CalHR LEAP page for additional information.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.