Human Resources Operations Specialist

Randstad USA; United States; Remote; USD 50,000 - 54,000; Full time

Job summary

Randstad USA is seeking a Senior HR Operations Specialist for a 10-month remote contract across the US and Canada. You will partner with North American HR leaders to own end-to-end employee lifecycle workflows, drive Workday data integrity, and streamline cross-functional HR operations.

This is a high-visibility role offering remote flexibility and direct exposure to senior leadership. Ideal candidates have 5+ years in People Operations, 3+ years in Workday, and strong data skills.

Qualifications

• 5+ years in People Operations or HR shared services with HRBP partnerships.
• 3+ years navigating HRIS platforms, Workday preferred.
• Strong data accuracy, reporting and lifecycle auditing abilities.
• Good understanding of US employment practices; Canada familiarity a plus.

Responsibilities

• Serve as the primary operational partner for regional People Business Partners and managers.
• Maintain and audit Workday worker data across US and Canada for integrity and compliance.
• Oversee regional contingent workforce onboarding, extensions, and offboarding.
• Handle HR Operations Jira queue and shared inbox with high responsiveness.
• Identify inefficiencies and create standardized docs, workflows, and self-service resources.
• Track metrics like ticket volumes and resolution timelines to drive scalable solutions.

Skills

HR operations

Workday experience

Data analysis

US employment laws

Tools

Workday

Jira

ServiceNow

Job description

Take full operational ownership of enterprise People systems across North America while partnering directly with senior HR leadership. Step into a high-visibility, 10-month remote engagement where your Workday expertise and process improvements directly impact thousands of employees.

ROLE OVERVIEW

As a Senior HR Operations Specialist supporting a market-leading North American enterprise SaaS organization, you will serve as the primary operational partner for regional People Business Partners and managers. In this role, you will champion end-to-end employee lifecycle workflows, drive Workday data integrity, and streamline cross-functional HR operations. This is a 10-month, 100% remote contract engagement running from early December through August across the US or Canada. You will collaborate closely with leaders across Total Rewards, Legal, IT, and People Tech to eliminate operational bottlenecks and optimize shared services.

WHAT YOU'LL DO

• Partner with North American People Business Partners and managers as the dedicated operational expert across the full employee lifecycle.
• Maintain and audit core worker data in Workday to ensure total data integrity, compliance, and reporting accuracy across the US and Canada.
• Manage regional contingent workforce operations, overseeing onboarding, extensions, and offboarding alongside hiring managers and finance partners.
• Drive responsiveness across the HR Operations Jira queue and shared inbox, ensuring manager and employee inquiries are resolved seamlessly.
• Identify process inefficiencies to build standardized documentation, updated workflows, and self-service knowledge base resources.
• Track operational metrics—such as ticket volumes and resolution timelines to proactively spot trends and implement scalable solutions.

WHAT YOU BRING

• 5+ years of progressive People Operations or HR shared services experience partnering directly with HR business partners.
• 3+ years of hands‑on experience navigating HRIS platforms, with practical Workday experience strongly preferred.
• Strong working knowledge of US employment practices and lifecycle compliance, with Canadian employment familiarity considered a plus.
• Proven experience managing service requests in Jira or ServiceNow alongside shared HR inboxes with high responsiveness.
• Advanced skills in Excel or Google Sheets, including data validation, reporting, and lifecycle auditing.
• High discretion, strong problem‑solving acumen, and the agility to navigate fast‑moving, ambiguous environments.

WHY THIS ROLE

• High-Profile Enterprise Scope: Gain elite resume credentials driving Workday operations and cross-border (US/Canada) compliance for an industry-leading enterprise tech brand.
• Strategic Process Influence: Move beyond repetitive tasks by designing scalable workflows, self-service portals, and cross‑functional handoffs.
• Complete Remote Flexibility: Work autonomously from anywhere in the US or Canada within a collaborative, supportive People Operations team culture.
• Focused Career Acceleration: A structured 10-month engagement offers immediate exposure to senior HR leadership and high‑impact systems projects.

COMPENSATION

This role is offering $36 to $39 an hour depending on experience.