Human Resources Operations Internship - Summer 2027

Cognitioworld; Reston (VA); On-site; USD 23,000 - 32,000; Part time

Job summary

Cognitioworld is seeking a student for an entry-level HR Operations support role in Reston, VA. You will assist with testing HR system enhancements, document results, and help validate HR chatbot content and responses.

The role emphasizes collaboration with HR professionals, process improvement, and creating dashboards and reports using Excel. This is a part-time, on-site position suitable for a college student looking to gain HR operations experience.

Qualifications

• Currently enrolled as a college student (undergraduate or graduate).
• Strong verbal and written communication; ability to handle confidential information.
• Organizational skills to manage multiple tasks with attention to detail.
• Proficiency in Microsoft Office and familiarity with HR management software.
• Ability to collaborate with HR professionals and other departments.
• Problem-solving skills for administrative tasks.

Responsibilities

• Assist with testing HR system enhancements, workflow changes, and configuration updates.
• Document testing results, track issues, and maintain project and enhancement trackers.
• Support HR chatbot initiatives by reviewing content, validating responses, testing user scenarios, and identifying knowledge gaps.
• Analyze chatbot usage trends and prepare dashboard summaries and presentation materials.
• Create and maintain spreadsheets, reports, and trackers using Microsoft Excel and related tools.
• Assist with process improvement projects to increase efficiency and improve the employee experience.
• Participate in special projects involving HR technology, automation, reporting, and employee experience improvements.
• Provide general administrative support to the HR Operations team as assigned.

Skills

Verbal & written comms

Organizational skills

Problem-solving

Education

College student enrolled

Tools

Microsoft Office

HR management software

Job description

Your Role

Key responsibilities include:

• Assist with testing HR system enhancements, workflow changes, and configuration updates.
• Document testing results, track issues, and maintain project and enhancement trackers.
• Support HR chatbot initiatives by reviewing content, validating responses, testing user scenarios, and identifying knowledge gaps.
• Analyze chatbot usage trends and prepare dashboard summaries and presentation materials.
• Create and maintain spreadsheets, reports, and trackers using Microsoft Excel and related tools.
• Assist with process improvement projects to increase efficiency and improve the employee experience.
• Participate in special projects involving HR technology, automation, reporting, and employee experience improvements.
• Provide general administrative support to the HR Operations team as assigned.

About You

The company is looking for:

• Junior or Senior college student enrollment.
• Strong verbal and written communication skills with the ability to handle confidential information and articulate policies clearly.
• Organizational skills to manage multiple tasks and projects simultaneously with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with HR management software.
• Ability to work well in a team and collaborate effectively with HR professionals and other departments.
• Problem-solving skills to identify issues and provide effective solutions, particularly in administrative tasks.

Compensation & Benefits

• Hourly rate of $20.