Human Resources Office Associate

chesterfield; United States; On-site; USD 34,000 - 58,000; Full time

Job summary

Chesterfield County Public Schools is seeking an HR support specialist to handle inquiries, scheduling for recruiting events, and data entry from job fairs. You’ll assist applicants with online applications and guide them through background checks, while providing general clerical support in a busy HR office.

The role emphasizes accurate record-keeping, customer service, and collaboration with staff and the public to ensure smooth operations and timely responses to inquiries.

Qualifications

• Knowledge of standard office practices, procedures, and equipment.
• Proficiency in English grammar, punctuation, basic arithmetic, and keyboarding.
• General knowledge of public education, the school division, and the community.
• Ability to collect and assemble information and follow oral/written instructions.
• Ability to communicate clearly and build relationships with staff and the public.
• Ability to perform multiple tasks in a fast-paced environment with deadlines.

Responsibilities

• Screens visitors, calls, and the HR email domain, addressing inquiries per guidelines.
• Reroutes inquiries as appropriate.
• Coordinates scheduling for recruiting events, facility reservations, and related arrangements.
• Assists job applicants with the online application process.
• Performs data entry after job fairs into the division's online platform.
• Assists HR with in-person background checks and guides applicants.
• Provides general clerical support including word processing, copying, filing, and mail.
• Maintains records related to inquiries and scheduling as requested.
• Performs other related duties as required.

Skills

Office procedures

English proficiency

Public education knowledge

Communication skills

Multitasking

Job description

General Description

Our outstanding teachers, support staff members and leaders are top-notch educators whom others seek to emulate, and quite simply - we would like for you to consider joining us.

Job Description

Essential Job Functions

• Screens visitors, telephone calls, and the HR email domain, responding to general inquiries and problem-solving within established guidelines and procedures
• Reroutes inquiries to others, as appropriate
• Coordinates and serves as the point-of-contact for the online scheduling process for all recruiting events, including securing facility reservations, requesting specific arrangements (rooms, times, and available resources), and handling issue resolution concerns with the scheduling process
• Assists job applicants with the online application process, as needed
• Provides data entry support following job fairs, ensuring that all paper applications are properly entered into the division's online platform
• Assists HR staff with facilitating the in-person background check process, ensuring applicants are properly guided through the process
• Provides general clerical assistance to HR staff, including word processing, copying, collation, filing, sorting, and distributing mail
• Maintains records related to inquiries, event scheduling, and other related areas, as requested
• Performs other related duties, as required

Budgetary Responsibility

This position has no budgetary responsibilities.

Report Preparation

Prepares a variety of reports related to assigned duties, as requested

Equipment Operation

Operates computer, copier, fax machine, scanner, telephone, and other general office equipment

Contacts

This position has regular contact with all levels of the organization as well as the general public in order to provide information.

Work Direction/Supervision

This position does not supervise or provide work direction to others.

Decision Making

Independent decision-making is used when concerns or questions arise that can be solved using the department's established procedures. The supervisor's approval is recommended with unusual or complex concerns and inquiries.

Formal Policy-Setting Responsibilities

This position does not have any formal policy-setting responsibilities.

Physical Demands

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to lift, support, handle, or feel objects, tools, equipment and/or controls; reach with hands and arms; and talk and hear. The employee is occasionally required to stand, walk, sit, climb or balance, and stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

Work Environment

The employee regularly works in an office setting. The noise level is typically quiet to moderate.

Knowledge/Skills/Abilities

Working knowledge of typical office practices, procedures, and equipment

Demonstrated proficiency in standard English grammar, punctuation, basic computational arithmetic, and keyboarding

General knowledge of public education, the school division, and the community

Demonstrated ability to collect and assemble information; to interpret and follow oral and written instructions; to communicate effectively, both orally and in writing; and to build effective working relationships with all levels of the organization and the public

Demonstrated ability to perform multiple tasks in a fast-paced environment within established procedures and deadlines

Additional Job Requirements

Any equivalent combination of experience and training which would provide the required knowledge, skills, and abilities

Preferred

Bilingual in Spanish

Applicants considered for employment must successfully complete the following background investigations/tests

• Federal Bureau of Investigation (FBI) Criminal History Investigation
• State Police Criminal History Investigation
• Child Protective Services (CPS) Investigation
• Tuberculosis Screening/Test

Compensation

$33,901.52 - $57,630.29

Hours Per Day

8

Days Per Year

260

Benefits

Chesterfield County Public Schools offers a wide variety of benefits to employees. Benefit offerings may differ based upon full-time and part-time employee status.

Chesterfield County Public Schools assures Equal Employment Opportunities for employees as required