Human Resources Manager - Human Services Administration

County of Delaware; Upper Darby (Delaware County); On-site; USD 75,000 - 110,000; Full time

Job summary

County of Delaware in Delaware County, PA seeks a Human Resources Manager to oversee the Staff Development division within HSA. You will manage onboarding, recruitment, retention, and discipline, coordinating with the County HR Department.

Responsibilities include developing HR policies, overseeing vacancies postings, staff evaluations and salary actions, maintaining records, and advising on disciplinary actions. Strong communication and project management skills are essential.

Qualifications

• Bachelor’s or associate degree plus 5 years of relevant experience or equivalent.
• Knowledge of project management concepts and procedures.
• Excellent oral and written communication skills.
• Proficiency with MS Windows/Office, including Excel and Word.
• Ability to work with employees, the public and county personnel at all levels.
• Good organizational skills and knowledge of office policies.
• Commitment to public service with fairness.
• Computer proficiency for basic programs including Office, Word and Outlook.
• Successful completion of background checks as required.

Responsibilities

• Oversee the HSA Staff Development Division.
• Develop policies and procedures for the DHS Human Resources Unit.
• Manage agency staffing needs, vacancies, transfers, and promotions.
• Oversee posting of vacancies, staff changes, and quarterly reports.
• Oversee recruitment, screening, and initial interviewing.
• Develop, maintain, and oversee onboarding for new staff.
• Develop staff-retention initiatives and plan training/events.
• Plan, implement and evaluate staff training programs.
• Organize staff events to boost morale and relationships.
• Oversee performance evaluations and salary actions.
• Maintain personnel records and organizational charts.
• Advise on employee discipline and performance management.
• Coordinate with management and Social Work Training Supervisor.
• Perform other duties as assigned by the Human Services Director.

Skills

Oral and written communication

Organizational skills

Interpersonal skills

Public service mindset

Education

Bachelor’s Degree or Associate’s Degree + 5 years experience

Tools

MS Windows/Office

Excel

Word

Job description

The Human Resources Manager has the primary responsibility for the direct oversight of the Staff Development division for Human Service Administration (HSA).

This position is responsible for the oversight of administration of development, education, hiring, recruitment, retention and discipline of HSA staff. The position requires consultation and coordination with the Delaware County Human Resources Department. Under the supervision of the Human Services Deputy Director - Operations, the Human Resources Manager directs, oversees and participates in the following duties:

• Oversee the HSA Staff Development Division.
• Develop policies and procedures for the DHS Human Resources Unit.
• Manage agency staffing needs, including vacancies, newly created positions, transfers, and promotions, to ensure a full staff complement.
• Oversee the posting of all vacancies, distribution of staff changes, preparation of staff listings, and quarterly status reports for all pending personnel transactions.
• Oversee the recruitment, screening, and initial interviewing of all prospective Department of Human Services staff.
• Develop, maintain, and oversee onboarding for newly hired agency staff.
• Oversee the development and implementation of staff-retention initiatives, workgroups, training, and special events, including employee-recognition events.
• Plan, implement, and evaluate staff-training programs.
• Plan, organize, direct, and coordinate staff events and activities designed to boost morale and strengthen working relationships.
• Oversee all phases of the performance-evaluation process, including notifying department administrators of upcoming evaluations and processing performance ratings and salary increases.
• Ensure continuity in all areas of Human Resources recordkeeping, including personnel files, master listings, organizational charts, job descriptions, and Civil Service certifications.
• Advise administrators and supervisors on employee discipline, corrective action, and performance management to ensure disciplinary actions are administered consistently and fairly.
• Coordinate and collaborate with management and the Social Work Training Supervisor.
• Perform all other duties as assigned by the Human Services Director.

Qualifications:

• Bachelor’s Degree or Associate’s Degree plus 5 years of relevant experience; or an equivalent combination of education and experience
• Knowledge of Project Management concepts and procedures
• Excellent oral and written communication skills
• Must be proficient in the use of MS Windows/Office, including Excel and Word
• Ability to work with employees, the public and county personnel at all organizational levels
• Knowledge of general office policies and procedures
• Good organizational skills
• Demonstrated commitment to public service and capacity for fairness
• Computer proficiency required for basic computer programs including but not limited to Microsoft Office, Word, and Outlook.
• Successful clearance of child abuse history, PA criminal records, and FBI fingerprint background checks