Human Resources Manager

Champaign County Housing Authority; Illinois; On-site; USD 75,000 - 115,000; Full time

Job summary

Housing Authority of Champaign County (HACC) is seeking a Human Resources Manager to lead HR operations in the Urbana-Champaign area. The role covers recruitment, onboarding, employee relations, performance management, and compliance with HUD and other regulations.

You will develop and update policies, manage benefits, and support staff training and development. You will collaborate with leadership to foster an inclusive workplace, support change initiatives, and ensure accurate HR reporting and

Qualifications

• Bachelor's degree or equivalent in HR and/or business administration or five years of HR experience.
• SHRM-CP certification within one year of hire.
• Knowledge of HUD requirements, EEO standards, FLSA, FMLA, ADA, Title VII and related employment laws.
• Experience developing and updating HR policies, procedures, and handbooks.
• Experience in recruitment lifecycle, onboarding, employee relations, and performance management.
• Ability to prepare reports, workforce analytics, and compliance documentation.
• Ability to lead organizational change and foster inclusive workplace culture.

Responsibilities

• Oversee recruitment, onboarding, employee relations, performance management, and compliance with federal, state, and local regulations.
• Develop and update HR policies and procedures; manage benefits administration and training programs.
• Guide supervisors on HR best practices and support organizational change efforts.
• Coordinate pre-employment screenings, background checks, and new-hire documentation.
• Prepare HR reports and workforce analytics for leadership and auditors.
• Ensure confidentiality and security of employee information.

Skills

Recruitment

Onboarding

Employee relations

Performance management

Benefits administration

Regulatory compliance

HR policy development

Training & development

Workforce planning

Disciplinary actions

Succession planning

Education

Bachelor's degree in Human Resources or related field

SHRM-CP certification

Fair Housing certification

Job description

Company Description

The Housing Authority of Champaign County (HACC) is dedicated to creating quality living environments that help individuals reach their full potential. Since 1943, HACC has provided housing assistance across Champaign County through public housing and Section 8 programs funded by the U.S. Department of Housing and Urban Development (HUD). In 2010, HACC earned the “Moving to Work” designation, enabling the agency to develop and test local, innovative strategies that support affordable housing and economic independence for low-income families. As an MTW agency, HACC can quickly adapt programs to community needs and changing economic conditions, especially in response to the ongoing affordable housing crisis. Guided by the vision of “Growing and Moving Forward Together,” HACC continues to expand housing options and collaborate with residents and communities to support long-term success.

Role Description

The Human Resources Manager is a full-time, on-site role based in the Urbana-Champaign area. This position oversees HR operations, including recruitment, onboarding, employee relations, performance management, and compliance with federal, state, and local employment regulations. The Human Resources Manager develops and updates HR policies and procedures, manages benefits administration, and supports training and professional development initiatives. The role includes handling confidential employee matters, guiding supervisors on HR best practices, and supporting organizational change efforts aligned with HACC’s mission. The Human Resources Manager collaborates with leadership to foster an inclusive, equitable, and supportive workplace culture.

Qualifications

Ensure compliance with federal, state, and local employment laws, as well as regulations governing public housing agencies, including HUD requirements and Equal Employment Opportunity (EEO) standards.

• Fosters a positive and inclusive work environment, promotes employee engagement and professional development, and implements best practices to attract, develop, and retain a high-performing workforce dedicated to serving residents and the community.
• Directs all human resources functions, including recruitment, onboarding, employee relations, performance management, compensation, benefits administration, and workforce planning.
• Develops, implements, and maintains personnel policies, procedures, and employee handbooks to support organizational objectives and regulatory compliance.
• Manages the full-cycle recruitment process, including job postings, candidate screening, interviewing, selection, onboarding, and retention initiatives.
• Provides guidance and support to department managers and employees regarding employee relations matters, disciplinary actions, workplace investigations, conflict resolution, and performance improvement plans.
• Administers employee benefits programs, leave management, workers' compensation claims, unemployment claims, and reasonable accommodation requests.
• Makes accurate personnel records and HR information systems while ensuring the confidentiality and security of employee information.
• Coordinates employee training and professional development programs to enhance workforce skills, leadership development, and organizational effectiveness.
• Prepares HR reports, workforce analytics, and compliance documentation for executive leadership, board members, auditors, and regulatory agencies.
• Manages compensation studies, salary administration, position classifications, and job descriptions to support equitable and competitive employment practices.
• Collaborates with executive leadership on strategic initiatives related to employee engagement, succession planning, organizational development, and workforce retention.
• Fosters a positive workplace culture focused on diversity, equity, inclusion, employee engagement, and high-performance standards.
• Keeps abreast of all changes and additions to regulations relative to human resources.
• Coordinates pre-employment screenings, background checks, reference checks, and new-hire documentation.
• Maintains staffing plans and workforce projections to meet agency needs.
• Coordinates temporary hires and assignments as needed.
• Develops recruitment strategies to attract qualified and diverse candidates.
• Provides guidance on disciplinary actions, corrective measures, and performance improvement plans.
• Investigates employee complaints, grievances, and workplace conflicts.
• Administers employee benefits programs, including health insurance, retirement plans, leave programs, and wellness initiatives.
• Manages employee enrollments, benefits changes, and annual open enrollment processes.
• Coordinates workers' compensation, unemployment claims, and disability programs.
• Maintains compliance with HUD regulations, EEO requirements, FLSA, ADA, FMLA, and other applicable laws.
• Maintains confidential personnel files and HR records.
• Prepares reports related to staffing, turnover, benefits, and workforce metrics.
• Processes personnel actions including promotions, transfers, salary changes, and separations.
• Coordinates workplace safety programs and compliance initiatives.
• Manages workers' compensation claims and return-to-work programs.
• Maintains professional knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional organizations as applicable.

Education and Experience Bachelor's degree from an accredited college or university with concentration human resources and/or business administration, or closely related field or five (5) years of increasingly responsible human resources experience or an equivalent combination of education and experience.

The following Certifications must be obtained within one (1) year of employment or other allowable period of hire as authorized by the Executive Director or his/her designee: SHRM-CP Fair Housing

Knowledge and Skills

• Must be thoroughly knowledgeable in all areas of Federal, State, and local rules and regulations; Federal, state, and local employment laws and regulations, including FLSA, FMLA, ADA, Title VII, EEO, COBRA, USERRA, and other applicable labor laws.
• Ability to interpret regulations and standards, and contracts; for compliance with relevant requirements and Agency standards.
• Handle difficult situations with professionalism, diplomacy, and discretion.
• Lead organizational change and support continuous improvement initiatives.
• Communicate effectively with individuals from diverse backgrounds and organizational levels.
• Skilled in interviewing vendors; persistent in following up on performance and in identifying problems and formulating solutions.
• Ability to present information in a clear, organized, and convincing manner.
• Ability to accurately and completely document in writing appropriate events and activities.
• Ability to establish and maintain effective working relationships with co-workers, contractors, community partners , and other persons outside the Agency.
• Ability to prepare clear and concise narrative and statistical reports and deal effectively with situations requiring tact and diplomacy, yet firmness.