Human Resources Manager - Housing Central

Florida International University; Miami (FL); On-site; USD 70,000 - 75,000; Full time

Job summary

Florida International University (FIU) seeks a strategic HR leader to manage Housing and Residential Experience (HRE) HR operations. You will oversee talent acquisition, onboarding, compensation, payroll actions, compliance, records, and separations while partnering with campus partners to align workforce strategy with the university’s goals.

You will supervise HR staff, drive employee engagement, develop SOPs, and support performance management and workforce planning in a dynamic, multi-campus

Qualifications

• Bachelor's degree and four (4) years of experience.
• PHR/SPHR or SHRM-CP/SHRM-SCP certification preferred.
• Experience in a University or public agency setting preferred.

Responsibilities

• Oversee HR operations: talent acquisition, onboarding, training and development, compensation, payroll actions, compliance, records management, and separations.
• Partner with departmental leadership to develop workforce strategies and support budget planning related to personnel.
• Oversee recruitment and onboarding for administrative and staff positions and guide interview processes.
• Lead Employee Engagement initiatives and coordinate with ELR processes; develop SOPs and ensure regulatory compliance.
• Support performance management and organizational effectiveness to align with university policies.

Skills

HR leadership

Strategic partnership

Employee engagement

Payroll guidance

Education

Bachelor's degree

Job description

About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Job Summary

Manages and provides strategic leadership for all human resources functions within Housing and Residential Experience (HRE), in collaboration with the central Student Affairs Human Resources leadership. Responsible for the planning, coordination, and execution of HR operations, including talent acquisition, onboarding, training and development, compensation, payroll actions, compliance, records management, and separations. Partners with departmental leadership to develop and implement workforce strategies, supports budget planning related to personnel, and support organizational effectiveness through performance management, employee engagement initiatives, and SOP development. Ensures all HR practices align with university policies, regulatory requirements, and departmental goals, while fostering a positive work environment.

• Serves as the primary human resources contact for the Department of Housing and Residential Experience (HRE), partnering closely with the central Student Affairs Human Resources leadership to ensure compliance with university policies and procedures.
• Serves as a strategic partner to the Senior Director and departmental leadership on HR-related matters, including policy interpretation, workforce strategy, and organizational effectiveness; researches HR trends and best practices in higher education to inform recommendations; and contributes to the development and execution of the department's strategic plan, including mission, vision, and goals.
• Supervises and provides leadership to HRE HR staff, to include an HR Specialist and HR Student Assistant, through assigning and reviewing work, supporting professional development, ensuring operational effectiveness, and fostering a collaborative and high-performing team environment.
• Collaborates with departmental leadership and financial partners to support personnel budget planning, including forecasting salary actions and new positions, while managing and coordinating personnel actions throughout the employee lifecycle, including hiring, job changes, compensation actions (e.g., promotions, reclassifications, salary increases, bonuses), and separations and preparing and submitting all electronic personnel action forms.
• Oversees and manages recruitment efforts for administrative, staff, student assistant, OPS, and graduate assistant positions, ensuring consistent, and compliant hiring practices; develops and updates position descriptions aligned with workforce planning needs; oversees the recruitment lifecycle, including job postings, candidate screening, and interview process guidance (e.g., SparkHire); and collaborates with departmental leadership on strategic workforce planning, position creation, and organizational structure.
• Oversees onboarding processes for administrative and staff employees to ensure a seamless and compliant new hire experience; coordinates and delivers departmental and required trainings for both new and current staff while ensuring new hires attend university onboarding programs; collaborates with Student Affairs and university partners to support ongoing professional development opportunities; and provides guidance to employees on university benefits, policies, and employment resources to support successful integration and continued growth.
• Manages the completion of the department's Performance Excellence Process (PEP), holding leaders accountable to established timelines and standards.
• Leads employee engagement initiatives, including management of the Employee Engagement Committee, recognition programs (e.g., HEART Awards), and department-wide events, while partnering with leadership to foster a positive workplace culture aligned with departmental values.
• Provides payroll guidance and support to supervisors, including training and assistance with timesheets, approvals, and pay-related inquiries, and assists with payroll-related audits and reporting as requested.
• Acts as a strategic liaison to supervisors and departmental leaders on employee relations matters, including performance management and disciplinary processes; helps leaders distinguish between issues that can be addressed at the supervisory level and those requiring further discussion or escalation; and supports leaders in navigating Employee and Labor Relations (ELR) processes. Ensures leaders engage directly with ELR on informal and formal consultations, reviews, and determinations, reinforcing ELR's role as the subject matter expert and strategic partner in accordance with university policy.
• Maintains HR records in accordance with university policies and applicable state and federal regulations; oversees personnel documentation, emergency contact information, and required records; ensures compliance with I-9 requirements and other employment regulations; develops and updates HR-related Standard Operating Procedures (SOPs); and maintains departmental organizational charts in collaboration with leadership.
• Coordinates and manages employee separations to ensure compliance and proper documentation; oversees leave of absence tracking and coordination in partnership with appropriate university offices; and serves as the department's coordinator for workers compensation cases, including reporting, follow-up, and guidance to supervisors and employees.
• Serves as a University card user for departmental transactions. Adheres to University credit card policies and procedures.
• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications

• Bachelor's degree and four (4) years of experience.

Desired Qualifications

• A minimum of four years of experience in human resources.
• PHR/SPHR or SHRM-CP/SHRM-SCP certification.
• Prior experience in a University or public agency setting.

Job Category

• Administrative

Advertised Salary

• $70,000-$75,000

Work Schedule

Begin time: 8:30 AM End time: 5:00 PM

Working Condition(s)

• Required to spend 50% or more of time operating a computer

Pre-Employment Requirements

• Fingerprinting Check
• Expanded Background Check

Other Information

• Ability to travel locally and nationally.
• Ability to work flexible hours as needed.
• Travel to FIU Campus

Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Notice of Non-Discrimination

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Aff...

For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email [e-mail].

Reasonable Accommodation Statement

Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or [e-mail]. All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity.