Human Resources Manager for Labor & Employee Relations

California State University, Fresno; Fresno (CA); On-site; USD 95,000 - 126,000; Full time

Benefits offered by this job

Medical, dental and vision plans

CalPERS retirement

15 paid holidays

Fee waiver education program

Job summary

California State University, Fresno is seeking a Human Resources Manager for Labor & Employee Relations. This Administrator II role handles complex labor and employee relations matters, CBAs, investigations, and program development to support managers across the campus.

Under the Associate VP, you will oversee labor contract administration, grievance processing, and workplace investigations, providing guidance to all levels and promoting fair, inclusive workplace practices within a large, public

Qualifications

• Bachelor's degree in Human Resources or a closely related field is required.
• Minimum five years of progressively responsible HR experience.
• Demonstrated experience in a collective bargaining environment.
• Demonstrated experience with effective conflict resolution.

Responsibilities

• Administer employee relations and labor relations for the university.
• Oversee labor contract administration, grievances, and investigations.
• Develop and implement programs to assist managers with employee relations matters.
• Provide guidance to all levels and foster a fair, inclusive work environment.

Skills

Communication

Time management

Critical thinking

Negotiation

Mediation

Employment law

CBA administration

CBA analysis

Investigative reporting

Tech proficiency

Leadership

Confidentiality

DEI awareness

Empathy

Education

Bachelor's degree in Human Resources

Master's degree or JD (preferred)

HRCI/SHRM certification (preferred)

Job description

Human Resources Manager for Labor & Employee Relations

(Administrator II)

Compensation and Benefits

The anticipated salary hiring range is $95,000 - $126,000 per year and is commensurate with qualifications and experience. This is a CSU Management Personnel Plan (MPP) position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Job Summary

Under the general direction of the Associate Vice President for Human Resources, the Labor & Employee Relations Manager works independently and applies sound judgment in the development of solutions to complex labor and employee relations matters, cases, and programmatic items. To satisfactorily perform these duties, the incumbent is expected to possess advanced and comprehensive knowledge and understanding of employment laws, collective bargaining agreements (CBAs), legislation, policies and procedures, and workplace investigations.

The Labor & Employee Relations Manager is responsible for the administration of the employee relations and labor relations functions for the University. This position oversees labor contract administration, grievance/complaint processing, workplace investigations, and the development and implementation of programs to assist managers to deal effectively with employee and labor relations matters. This position provides guidance to all levels within the organization, utilizing specialized labor and employee relations experience to resolve questions, concerns, and grievances for a large complex organization in creative and effective ways. The Labor & Employee Relations Manager collaborates with campus and systemwide stakeholders to develop and implement solutions to foster a fair, respectful, and inclusive work environment.

The Labor & Employee Relations Manager serves as a resource where both employees and managers may seek support and guidance regarding workplace concerns. This position requires a comprehensive understanding of strategies such as coaching and counseling techniques, facilitation/mediation, conflict resolution, performance management, corrective action, and other approaches to address employee relations concerns.

The Labor & Employee Relations Manager is a member of the HR leadership team and supports the department’s efforts in setting a professional, caring, and human-centered tone in all interactions with the campus community.

Key Qualifications

• Excellent communication and interpersonal skills (including being a good listener) to interact and communicate effectively with campus and external constituencies, both verbally and in writing.


• Advanced time management and organizational skills with the ability to manage multiple projects independently in a fast-paced organization with competing priorities and distractions.


• Strong critical thinking, analytical, research, creative problem-solving, and conflict resolution skills.


• Strong negotiating skills to settle issues and maintain harmony in teams.


• Ability to effectively resolve disputes and complaints through mediation and negotiation.


• Working knowledge of applicable state and federal employment laws and regulations.


• Advanced knowledge of collective bargaining contract administration.


• Ability to interpret and analyze collective bargaining agreements and solve complex problems arising within the context of those agreements.


• Demonstrated proficiency and ability to effectively use common computer and technology programs and related computer software packages (e.g., Google Suite, Zoom, Microsoft, etc.).


• General knowledge of the effective methods of organizational management and the principles and practices of human resources management.


• Ability to write investigative reports, business correspondence, procedure manuals, position statements, and grievance responses.


• Ability to effectively present information and respond to questions from groups of managers, labor unions, and the general public.


• Ability to define problems, collect data, establish facts and draw valid conclusions, and to interpret applicable law.


• Ability to establish and maintain effective working relationships and to lead and motivate staff.


• Ability to understand and analyze employment concerns, maintain objectivity and fairness, and treat confidential matters responsibly.


• Deep understanding of how workplace diversity, equity, and inclusion practices influence and impact people and work environments.


• Ability to empathize and understand the perspectives of others from different backgrounds and cultures.

Education and Experience

• Bachelor's degree in Human Resources or a closely related field.


• At least five years of progressively responsible human resources experience.


• Demonstrated experience in a collective bargaining environment.


• Demonstrated experience with effective conflict resolution.

Preferred Qualifications

• Master's degree and/or law degree from an accredited institution.


• HRCI and/or SHRM professional certification(s).


• Experience in a higher education and/or public agency setting.

Department Summary

Building a strong, caring community is at the heart of what we do. Fresno State Human Resources is dedicated to serving our people with professionalism, compassion, and a focus on well-being.

California State University, Fresno is one of 22 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Fresno State is a tobacco‑free, smoke‑free and vapor‑free campus.

Metropolitan Fresno, with a multi‑ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.