Human Resources Manager (Bilingual Mandarin/English)

AFM Agency; New York (NY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Performance bonus

Paid time off (PTO)

Job summary

AFM Agency in New York is seeking an experienced Human Resources Manager fluent in Mandarin and English to oversee HR operations for our Midtown Manhattan office. This hands-on role focuses on employee relations, compliance, recruiting, and developing practical HR processes for a fast-growing business.

You will advise managers and staff on HR policies, manage investigations, lead full-cycle recruiting, and ensure compliance with federal, New York State, and New York City employment laws.

Qualifications

• Professional fluency in Mandarin and English.
• At least 3 years of progressive HR experience, including hands-on NY experience.
• Experience as an HRBP/HR Manager or Senior HR Generalist is preferred.
• Strong experience in employee relations, HR compliance, recruiting, and performance management.
• Knowledge of New York employment laws and HR practices.
• Bachelor’s degree or SHRM/PHR certification preferred.

Responsibilities

• Advise management and employees on HR policies, performance, and workplace matters.
• Handle employee relations, investigations, disciplinary processes, and conflict resolution.
• Support compliance with federal, New York State, and New York City employment requirements.
• Lead full-cycle recruiting, onboarding, and offboarding.
• Maintain employee records, HR policies, and internal documentation.
• Improve HR workflows and support a positive, professional workplace culture.

Skills

Mandarin-English fluency

Education

Bachelor’s degree

SHRM/PHR certification

Job description

AFM Agency is seeking an experienced Human Resources Manager who is professionally fluent in Mandarin and English to oversee HR operations for our New York office.

We are an AI-native organization of approximately 30 employees operating across e-commerce, TikTok business, and brand solutions. This is a hands-on individual contributor role focused on employee relations, compliance, recruiting, and developing practical HR processes for a fast-growing business.

Responsibilities

• Advise management and employees on HR policies, performance, and workplace matters.
• Handle employee relations, conflict resolution, investigations, and disciplinary processes.
• Support compliance with federal, New York State, and New York City employment requirements.
• Lead full-cycle recruiting, onboarding, and offboarding.
• Maintain employee records, HR policies, and internal documentation.
• Improve HR workflows and support a positive, professional workplace culture.

Qualifications

• Professional fluency in Mandarin and English is required.
• At least 3 years of progressive HR experience, including hands-on HR experience in New York.
• Previous experience as an HR Business Partner, HR Manager, or Senior HR Generalist is strongly preferred.
• Strong experience in employee relations, HR compliance, recruiting, and performance management.
Working knowledge of New York employment laws and HR practices.
• Strong judgment, communication, confidentiality, and problem-solving skills.
• Comfortable working independently in a fast-paced, entrepreneurial environment.
• Bachelor’s degree or SHRM/PHR certification is preferred.

Compensation and Benefits

• Base salary: $55,000–$70,000 per year, based on experience.
• Performance bonus.
• Paid time off (PTO).

Schedule and Work Location

Monday through Friday, full-time and on-site in Midtown Manhattan, New York, NY.

AFM Agency is an equal opportunity employer. We consider qualified applicants without regard to any status protected by applicable law.