Human Resources Manager
CDWI
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Benefits offered by this job
Job summary
Consumer Direct Care Network seeks a Human Resources Manager to oversee HR processes, compensation practices, and compliance across our nationwide network.
The role leads HR Generalists and Coordinators, drives process improvements, ensures regulatory alignment, and partners with leaders to optimize service delivery and operational efficiency.
Qualifications
- Bachelor’s degree in business, human resources, or a related field.
- 7–10 years of experience in a similar human resources role.
- 5 years of experience leading a team of HR Generalists or similar HR staff.
- HR certification, such as SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalent.
- Expert knowledge of employment law in multi-state environments.
- Familiarity with unionized employee populations.
- Strong verbal and written communication skills.
- High emotional intelligence and strong conflict resolution and problem-solving skills.
- Ability to handle confidential and sensitive information with integrity.
- Hands-on experience with business processes in Workday or a similar HRIS.
- Ability to work flexible and/or extended hours, if needed, to meet job requirements.
- Ability to pass required background screening.
- Employees must provide their own reliable internet if working a remote/hybrid position.
Responsibilities
- Leads and develops a team of HR Generalists and HR Coordinators responsible for employee onboarding, HRIS tasks, and compliance activities
- Oversees and refines employee standards, procedures, and HR processes; improves existing systems and recommends process changes
- Applies expert HR generalist knowledge to support service delivery, customer service, continuous improvement, and operational efficiency
- Conducts regular internal audits of staff responsibilities, including I-9s, EEO-1 reporting, new hire reporting, position classifications, compensation analysis, process efficiency, and standardization
- Conducts job compensation analysis, reviews compensation changes, maintains employee compensation reports, and monitors compensation equity and compression
- Provides consultation regarding compensation changes to align with the company’s compensation strategy
- Develops and monitors team key performance indicators for productivity and response timeliness through a regular reporting cadence
- Plans and executes development and training opportunities for team members
- Ensures HR practices reflect current trends, best practices, regulatory changes, and emerging technologies to support legal compliance and department effectiveness
- Collaborates closely with other HR leaders to maintain cross-functional relationships across all HR functions
- Builds and maintains relationships with leaders and employees across the network
- Other projects or duties as assigned
Skills
Education
Tools
Job description
At CDCN, we strive to create aworkplace where everyone issupported and motivated to betheir best; we collaborate onshared goals and celebrate ouraccomplishments.
Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.
The Human Resources Manager oversees and optimizes human resources processes, compensation practices, and compliance activities. The position supports consistent, efficient, and legally compliant HR service delivery across the organization.
Leads and develops a team of HR Generalists and HR Coordinators responsible for employee onboarding, HRIS tasks, and compliance activities
Oversees and refines employee standards, procedures, and HR processes; improves existing systems and recommends process changes
Applies expert HR generalist knowledge to support service delivery, customer service, continuous improvement, and operational efficiency
Conducts regular internal audits of staff responsibilities, including I-9s, EEO-1 reporting, new hire reporting, position classifications, compensation analysis, process efficiency, and standardization
Conducts job compensation analysis, reviews compensation changes, maintains employee compensation reports, and monitors compensation equity and compression
Provides consultation regarding compensation changes to align with the company’s compensation strategy
Develops and monitors team key performance indicators for productivity and response timeliness through a regular reporting cadence
Plans and executes development and training opportunities for team members
Ensures HR practices reflect current trends, best practices, regulatory changes, and emerging technologies to support legal compliance and department effectiveness
Collaborates closely with other HR leaders to maintain cross-functional relationships across all HR functions
Builds and maintains relationships with leaders and employees across the network
Other projects or duties as assigned
Bachelor’s degree in business, human resources, or a related field
7–10 years of experience in a similar human resources role
5 years of experience leading a team of HR Generalists or similar HR staff
HR certification, such as SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalent
Expert knowledge of employment law in multi-state environments
Familiarity with unionized employee populations
Strong verbal and written communication skills
High emotional intelligence and strong conflict resolution and problem-solving skills
Ability to handle confidential and sensitive information with integrity
Hands-on experience with business processes in Workday or a similar HRIS
Ability to work flexible and/or extended hours, if needed, to meet job requirements
Ability to pass required background screening
Employees must provide their own reliable internet if working a remote/hybrid position
The Human Resources Manager oversees and optimizes human resources processes, compensation practices, and compliance activities. The position supports consistent, efficient, and legally compliant HR service delivery across the organization.
- Leads and develops a team of HR Generalists and HR Coordinators responsible for employee onboarding, HRIS tasks, and compliance activities
- Oversees and refines employee standards, procedures, and HR processes; improves existing systems and recommends process changes
- Applies expert HR generalist knowledge to support service delivery, customer service, continuous improvement, and operational efficiency
- Conducts regular internal audits of staff responsibilities, including I-9s, EEO-1 reporting, new hire reporting, position classifications, compensation analysis, process efficiency, and standardization
- Conducts job compensation analysis, reviews compensation changes, maintains employee compensation reports, and monitors compensation equity and compression
- Provides consultation regarding compensation changes to align with the company’s compensation strategy
- Develops and monitors team key performance indicators for productivity and response timeliness through a regular reporting cadence
- Plans and executes development and training opportunities for team members
- Ensures HR practices reflect current trends, best practices, regulatory changes, and emerging technologies to support legal compliance and department effectiveness
- Collaborates closely with other HR leaders to maintain cross-functional relationships across all HR functions
- Builds and maintains relationships with leaders and employees across the network
- Other projects or duties as assigned
- Bachelor’s degree in business, human resources, or a related field
- 7–10 years of experience in a similar human resources role
- 5 years of experience leading a team of HR Generalists or similar HR staff
- HR certification, such as SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalent
- Expert knowledge of employment law in multi-state environments
- Familiarity with unionized employee populations
- Strong verbal and written communication skills
- High emotional intelligence and strong conflict resolution and problem-solving skillsAbility to handle confidential and sensitive information with integrity
- Hands-on experience with business processes in Workday or a similar HRIS
- Ability to work flexible and/or extended hours, if needed, to meet job requirements
- Ability to pass required background screening
- Employees must provide their own reliable internet if working a remote/hybrid position
The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.
- A rewarding career helping others
- Fun and engaging work environment built on team unity
- Job satisfaction knowing you make a difference in the work you do and lives we serve
- Professional training to help advance your skills for career development
- Medical, Dental, and Vision Insurance
- Vacation accrued at 3.07 hours per pay period to use when accrued
- Profit-sharing for employees in good standing
- Two Paid Floating Holidays
- Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
- 401(k) Retirement plan & discretionary company match
- Company-Paid Life Insurance
- Supplemental Life, Accident, Critical Illness, and Hospital benefits
- Short and Long-Term Disability
- Flexible Spending Account
- Employee Assistance Program
- Pet Insurance
Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in
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