Senior Director - Payroll and HR Services

CDWI; United States; Remote; USD 179,000 - 190,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Vacation accrual and floating holidays

401(k) Retirement plan with company

Profit-sharing

Paid Safe Sick Time

Life Insurance

Disability coverage

Flexible Spending Account

Employee Assistance Program

Pet Insurance

Job summary

Consumer Direct Care Network is seeking a Senior Director for Payroll and HR Services to lead the employee lifecycle across payroll administration, payroll tax, recruiting, training, and HR services. You will manage multiple Directors, govern large-scale operations, and ensure compliant, high-quality service for a distributed workforce.

Reporting to the CFO, you will shape strategy and drive cross-functional alignment.

Qualifications

• 12+ years of leadership in payroll/HR or large-scale administrative operations.
• Experience leading Directors or senior managers.
• Master's degree preferred in business, Accounting, HR, Finance, or related field.
• Expert knowledge of Payroll as a service, payroll operations, taxation, HR compliance, and systems integration.
• Experience with Workday preferred.
• Proven success leading large, distributed teams.
• Strong executive communication, change management, and strategic planning.
• Background check and ability to travel up to 15%.

Responsibilities

• Provide senior leadership over Payroll, Payroll Tax, Training & Talent and HR.
• Develop and execute long-term operational strategies for automation and staffing.
• Coach and mentor Directors and senior managers for high performance.
• Oversee compliance across payroll taxation, employment laws, benefits and policies.
• Establish governance for cross-functional integration of Payroll, Finance, HR, IT, Compliance.
• Develop and manage large operational budgets with cost efficiency.
• Represent CDCN with external agencies, auditors, and key vendors.
• Champion data-driven decision-making with KPI development and forecasting.
• Drive culture and learning to enhance engagement and capability.
• Present strategic updates to executives and the Board.

Skills

Payroll leadership

HR operations leadership

Executive communication

Change management

Strategic planning

Staff mentorship

Education

Master's degree in business/Accounting/HR/Finance

Tools

Workday

Job description

Senior Director - Payroll and HR Services

General information

Date

Tuesday, November 3, 2026

Location

US - Remote

Remote/Hybrid

Yes

Senior Director

Employment Type

Full time

Pay Type

Annually

Pay Range
$ 179,000 - $ 190,000

Description & Requirements

Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create aworkplace where everyone issupported and motivated to betheir best; we collaborate onshared goals and celebrate ouraccomplishments.

WE WELCOME YOU INTO A GROWING COMPANY

Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

JOB SUMMARY

The Senior Director - Payroll and HR Services is a strategic enterprise leader responsible for shaping, optimizing, and governing the full employee lifecycle across payroll administration, payroll tax operations, recruiting, training and human resources services. This role leads multiple functional Directors, oversees large-scale financial and compliance-sensitive operations, and ensures integrated service deliveryacross the organization.

Reporting to the CFO and as a key member of senior leadership, the Senior Director establishes strategy, drives cross-functional alignment, and ensures operational excellence to support a large, distributed workforce. The role applies deep expertise in Payroll, HR, Payroll Tax, and workforce systems to build scalable processes, ensure regulatory compliance, and create an exceptional employee experience from recruitment to the entire employment life cycle. This leader serves as the primary executive liaison for all payroll, training & talent and HR operations with internal business partners, state and federal agencies, and external auditors.

JOB DUTIES

• Provide senior leadership over Payroll, Payroll Tax, Training & Talent and Human Resources functions, ensuring alignment with corporatestrategy and financial goals.
• Develop and execute long-term operational strategies, including automation, process optimization, risk mitigation, and scalable staffingmodels.
• Lead and support Directors and senior managers through coaching, mentorship, and accountability to promote high performance andorganizational readiness.
• Oversee enterprise compliance across payroll taxation, employment laws, wage/hour regulations, benefits administration, and workforcepolicies.
• Establish governance structures for cross-functional integration between Payroll, Finance, HR, IT, Compliance, and Operations.
• Develop and manage large operational budgets, ensuring cost efficiency and investment prioritization.
• Represent the organization in interactions with external agencies, auditors, and key vendor partnerships.
• Champion data-driven decision-making through analytics, KPI development, forecasting, and predictive reporting.
• Drive organizational culture and learning initiatives that enhance employee engagement, leadership development, and operationalcapability.
• Present strategic updates, risk assessments, and operational recommendations to executive leadership and the Board.

QUALIFICATIONS

• 12+ years of progressive leadership experience in payroll and HR, payroll taxation, or large-scale administrative operations.
• Demonstrated success leading Directors and/or multi-functional senior managers.
• Master's degree in business, Accounting, HR Management, Finance, or related field preferred.
• Expert knowledge of Payroll as a service, payroll operations, payroll taxation, HR compliance, and systems integration.
• Experience with Workday preferred
• Proven success leading large, distributed teams.
• Strong executive communication, change management, and strategic planning skills.
• Must be able to successfully pass a background screening
• Ability to work flexible and/or extended hours, if needed, to meet the job requirements
• Ability to travel up to 15% of the time
• If remote or hybrid, must have own reliable internet service

The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WHAT'S IN IT FOR YOU

When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.

As a Consumer Direct Care Network team member you will receive:

• A rewarding career helping others
• Fun and engaging work environment built on team unity
• Job satisfaction knowing you make a difference in the work you do and lives we serve
• Professional training to help advance your skills for career development

Based on your position and employment status, you may be eligible for:

• Medical, Dental, and Vision Insurance
• Vacation accrued at 3.07 hours per pay period to use when accrued
• Profit-sharing for employees in good standing
• Two Paid Floating Holidays
• Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
• 401(k) Retirement plan & discretionary company match
• Company-Paid Life Insurance
• Supplemental Life, Accident, Critical Illness, and Hospital benefits
• Short and Long-Term Disability
• Flexible Spending Account
• Employee Assistance Program
• Pet Insurance

WHO WE ARE

Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.

Your opportunities within our network are endless, it's not just a job, it's a career… advance it with the Consumer Direct Care Network!

The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug‑free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.

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