Human Resources Manager

Commonwealth Care of Roanoke; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Commonwealth Care of Roanoke is seeking an Human Resources Manager to lead center HR initiatives, champion service-excellence culture, and support recruitment, onboarding and employee relations. You will partner with center leaders to recruit and retain quality team members across the organization.

The HR Manager will oversee benefits, leave management, payroll coordination, performance coaching, and HR policy implementation while ensuring confidentiality and regulatory compliance.

Qualifications

• Minimum two years in Human Resources
• Knowledge of federal and state HR laws and regs
• Healthcare setting experience preferred
• Ability to build relationships and influence at all levels
• Maintain confidentiality of sensitive information
• Strong critical thinking and decision-making skills
• Effective verbal and written communication
• Strong listening skills and conflict management
• Proficiency with Microsoft Office

Responsibilities

• Collaborate with center managers to foster service excellence and a positive work environment
• Partner with hiring managers to recruit, screen, interview and select applicants
• Develop recruiting pipelines with schools, associations and referrals
• Coordinate onboarding and orientation with managers to ensure retention
• Assist with benefits administration and open enrollment
• Coordinate FMLA, ADA and other leave processes
• Ensure accurate time records and assist payroll processing
• Report vacancies, hires, retention and turnover data
• Support Team Member Recognition and employee surveys
• Assist with implementing HR policies and resolving issues
• Provide guidance on issues and coach managers on performance
• Complete exit interviews and report trends
• Maintain HR files, track evaluations, licenses and safety records
• Monitor workers' compensation claims and promote safety
• Assist with Relias completion tracking
• Other duties as assigned

Skills

Verbal and written communication

Relationship building

Confidentiality

Critical thinking

Problem solving

Tools

Microsoft Office

Job description

JOB SUMMARY:
The Human Resources Manager (HRM) is a member of the center management team. The HRM is a champion of the service excellence culture and serves as a resource for team members. The HR Manager works with center leaders to recruit and retain quality team members.

ESSENTIAL FUNCTIONS

1. 1. Work with center managers to establish and maintain a service excellence culture and positive work environment, facililitate open communication with all team members
2. 2. Work with hiring managers to recruit, screen, interview and select quality applicants
3. 3. Develop recruiting pipelines including partnerships with local nursing schools, technical schools, professional associations, team member referrals, etc. to meet future recruiting needs
4. 4. Conduct and facilitate new employee onboarding and orientation process with managers to ensure effectiveness and retention of new hires, facilitate ongoing social support for new hires
5. 5. Assist with benefits administration including annual open enrollment, ongoing benefits enrollment, managing qualifying events, and communicating benefit information to employees
6. 6. Coordinate FMLA, ADA, and other leaves,
7. 7. Ensure employee time records are accurate and updated daily, assist with payroll processing
8. 8. Accurately report vacancies, hires, retention and turnover data
9. 9. Facilitate Team Member Recognition program and satisfaction surveys
10. 10. Assist managers with ensuring that human resource policies and programs are implemented and followed, assist with resolution of work-related issues
11. 11. Provide guidance to management and employees on issues, coach and assist managers in addressing and correcting performance issues
12. 12. Complete Exit Interviews, review and report trends
13. 13. Maintain HR files, track performance evaluations, license renewals, CPR, PPD, Workers Compensation, OSHA logs
14. 14. Report, monitor and track Workers Compensation claims, promote safe work environment, serve on safety committee
15. 15. Assist managers with tracking to ensure Relias completion.
16. 16.Other duties, as assigned

QUALIFICATIONS

1. 1. Minimum Two (2) years experience in Human Resources field
2. 2. Working knowledge of current federal and state laws, statutes, and regulations pertaining to human resources
3. 3. Experience in Healthcare setting preferred
4. 4. Ability to build caring relationships and influence all levels
5. 5. Ability to maintain confidentiality of sensitive information
6. 6. Strong critical thinking, decision making, and problem-solving skills
7. 7. Effective verbal and written communication skills
8. 8. Strong listening skills and ability to deal with conflict with professionalism and courtesy
9. 9. Proficiency with Microsoft Office

PHYSICAL REQUIREMENTS

1. 1. Ability to work beyond core working hours, including weekends and holidays, when necessary.
2. 2. Ability to travel periodically, when necessary
3. 3. Ability to walk, stand, sit, bend, and stoop for extended periods of time.
4. 4. Ability to lift, move, push, or pull a minimum of 10 pounds.