Human Resources Manager

EmergencyMD; Scranton (Lackawanna County); On-site; USD 80,000 - 100,000; Full time

Job summary

EmergencyMD in Scranton is seeking a Manager, Human Resources to lead HR operations in a fast-paced manufacturing environment. The successful candidate will oversee HR functions, manage employee relations, and collaborate with leadership on development and compliance initiatives. A bachelor's degree in HR management or a related field, along with 7+ years of HR experience, is required. The role offers leadership opportunities and requires effective communication skills. Minimal travel is expected, and relocation is not available.

Qualifications

• Minimum of 7 years prior HR experience, including management in a manufacturing environment.
• Strong knowledge of federal and state employment law and multiple HR disciplines.
• Ability to build relationships and communicate with various educational backgrounds.

Responsibilities

• Oversee day-to-day HR operations and employee relations.
• Comply with Health, Safety & Environmental programs.
• Lead training and development initiatives for employees.
• Partner with business leaders in workforce planning and HR program delivery.
• Act as a liaison between employees and management.

Skills

Attention to detail

Critical thinking

Problem-solving

Time management

Communication skills

Education

Bachelor's degree in human resources management or related discipline

Professional Human Resources (PHR) certification

Senior Professional Human Resources (SPHR) certification

Tools

HRIS/HCM systems

UKG

Microsoft Office (Word, Excel)

Job description

The Manager, Human Resources is a key member of the plant leadership team and is responsible for providing leadership across day-to-day human resources (HR) operations, driving change management efforts, and leading training and development initiatives that foster a strong, employee-oriented culture in a fast-paced manufacturing environment. This role is responsible for identifying organizational HR needs and developing, implementing, and sustaining programs that support employee engagement, development, and performance. The HR Manager is a key member of the broader HR team, collaborating with colleagues across corporate and plant locations, and must operate with emotional intelligence, intellectual courage, and make sound decisions quickly while remaining consultative and solution-focused.

Responsibilities include:

• Identifying and proactively defusing risk and potential liability with respect to people management issues, including conducting fair and accurate investigations.
• Complying, advocating and leading Health, Safety & Environmental (EHS) programs.
• Promoting and supporting Company health and wellness initiatives.
• Forging liaison with centralized corporate HR teams (HRIS, Benefits, Compensation, Talent Acquisition) to create innovative HR programs.
• Accountable for accurate data entry, understanding current UKG/HRIS processes, and partnering with business leaders to ensure data integrity.
• Working with managers to create a learning environment at all levels in the organization to support skill training, professional development and continuous improvement for all employees.
• Providing guidance to leaders regarding employee matters to include performance coaching, Performance Improvement Plans, Individual Development Plans, Human Capital Plans, succession planning, salary planning, etc.
• Providing guidance on workforce planning which may include organizational re‑design work, facilitation of a Talent Review/Selection process, job description creation and analysis, promotions, etc.
• Partnering and collaborating with business leaders and serving as a member of the plant leadership team.
• Responsible for project management of various initiatives and may serve as a team/project leader on company-wide projects generated from Business Partners and the Corporate HR function.
• Partnering with the HR and Shared Services to ensure alignment with the needs of the business in the creation and delivery of HR programs.
• Acting as the primary liaison between employees, management and Company headquarters.
• Interpreting and communicating Company policies and procedures, ensuring compliance with federal and state laws, such as ADA, FLSA, FMLA and EEO/AAP.
• Coaching and advising managers regarding policies, procedures, work‑related conflicts, disciplinary actions, performance improvement plans, terminations, and legal guidelines.
• Responsible for employee relations along with understanding the responsibility to promote a strong employer-employee relationship.
• Overseeing personnel records management.
• Acting as a Change Agent within area of responsibility, including flexing communication style as appropriate, and promoting and facilitating communication to all levels of the organization in order to promote a high performing and engaged workforce.
• Coordinating employee events.
• Managing the plant Human Resources Department budget.

Qualifications:

• Bachelor's degree in human resources management, business, communications or a related discipline is required.
• Minimum of 7 years prior human resources experience, including prior HR experience in a manufacturing environment, is required.
• Prior HR management/leadership experience is required.
• Professional Human Resources (PHR) or Senior Professional Human Resources (SPHR) certification (or SHRM‑CP or SHRM‑SCP) preferred.
• Prior experience utilizing HRIS/HCM systems is required. Experience utilizing UKG preferred.
• Broad knowledge and experience in multiple HR disciplines including compensation practices, federal and state employment law, performance management, organizational planning, diversity, organizational development, recruiting, employee relations, safety, and training development.
• Strong attention to detail and ability to manage multiple priorities.
• Excellent time management and organizational skills.
• Demonstrated critical thinking, sound judgment, and problem‑solving ability.
• Ability to build relationships across functions and levels.
• Proficient in the Microsoft Office applications, including Word and Excel.
• Ability to effectively communicate, both in writing and verbally, with people of various educational and technical backgrounds, both inside and outside the company.

Scope:

• Management Responsibilities Level: Mentor/Coach/Leader
  • Direct Reports: Yes - 1
• Physical Requirements: A large percentage of working hours are spent in an office environment with occasional visits to Corporate Office or warehouses.
• Work Authorization: Legal authorization to work in the US is required.
• Relocation Eligibility: Ineligible for Relocation
• Location: Scranton, PA
• Travel: Minimal, up to 10%

Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.