Human Resources Manager

CREATIVE SECURITY COMPANY INC; San Jose (CA); In loco; USD 110.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Descrizione del lavoro

CREATIVE SECURITY COMPANY INC in San Jose, CA seeks an in-person Human Resources Manager to oversee HR operations across multiple departments and locations. You will handle employee relations, investigations, performance management, leave administration, and workers' compensation oversight.

Responsibilities include partnering with managers, maintaining confidential records, ensuring CA compliance, supporting recruiting and onboarding, and driving HR process improvements in a fast-paced

Competenze

• 5-7 years of progressive HR experience in a mid-size organization.
• At least 3 years of HR management or leadership in California.
• Bay Area location preferred.
• Strong experience in employee relations, investigations, performance management, and corrective action.
• Experience managing workers' compensation claims and return-to-work processes.
• Knowledge of California employment laws, including leave and compliance.
• Experience administering FMLA, CFRA, and ADA accommodations.
• Experience with HRIS and maintaining confidential records.
• Experience supporting recruiting, onboarding, workforce planning, and development.
• Experience in fast-paced, operationally driven environments.

Mansioni

• Oversee day-to-day HR operations across departments and locations.
• Serve as primary HR contact for employee relations and investigations.
• Advise on HR policies and disciplinary actions.
• Maintain confidential personnel records and documentation.
• Administer leave programs including FMLA, CFRA, ADA.
• Coordinate return-to-work and accommodation processes.
• Ensure compliance with California employment laws and regulations.
• Support recruiting, onboarding, and workforce planning.
• Develop staffing strategies with leadership.
• Maintain HRIS and analytics for leadership review.
• Promote consistent HR practices across locations.

Conoscenze

Employee relations

Workplace investigations

Performance management

Coaching

Leave administration

HR policy guidance

Confidential records management

HR compliance

Recruiting support

Onboarding

Staffing planning

HR analytics

Documentation

California employment laws

Formazione

Bachelor's degree in HR or related

PHR/SHRM certification

Strumenti

HRIS systems

ATS platforms

Descrizione del lavoro

Join a team focused on consistent, service-minded HR support at CREATIVE SECURITY COMPANY INC in San Jose, CA. This in-person Human Resources Manager role supports multiple departments and locations, with responsibility for employee relations, compliance, leave administration, workforce support, and workers' compensation program oversight. You will partner with employees, managers, and leadership to deliver clear guidance and help maintain strong HR processes across the organization.

What you'll do

• Oversee day-to-day HR operations across multiple departments, locations, and business functions.
• Act as the primary HR point of contact for employee relations, including workplace investigations, conflict resolution, performance management, coaching, and corrective action.
• Partner with managers and leadership to address employee performance, attendance, conduct, and workplace concerns in a consistent and appropriate way.
• Conduct and document workplace investigations while maintaining confidentiality and ensuring thorough follow-up.
• Advise managers on HR policies, employee issues, documentation, and appropriate corrective action.
• Maintain accurate, confidential personnel records and employee documentation.
• Administer leave programs including FMLA, CFRA, ADA accommodations, and other applicable federal, state, and local leave requirements.
• Coordinate accommodation and interactive processes with appropriate documentation and confidentiality.
• Ensure compliance with applicable California employment laws and regulations, and monitor legislative changes to recommend policy and practice updates.
• Support recruiting, onboarding, workforce planning, and staffing initiatives in partnership with Talent Acquisition and Operations.
• Help leadership develop staffing strategies aligned to workforce and operational needs.
• Support employee development efforts and contribute to training, leadership development, and performance management programs.
• Support HR initiatives aimed at improving employee engagement, retention, communication, and workplace culture.
• Maintain HRIS systems and HR documentation with high accuracy and confidentiality; ensure employee data is current and complete.
• Prepare HR reports, workforce analytics, and compliance documentation for executive and leadership review.
• Monitor workforce trends including turnover, retention, employee relations activity, absenteeism, and other HR metrics, and provide actionable insights.
• Manage the company’s workers' compensation program, including claims administration, incident reporting, and follow-up.
• Coordinate modified duty and return-to-work processes with employees, managers, medical providers, and insurance carriers.
• Serve as a primary point of contact for workers' compensation carriers, claims administrators, and medical providers.
• Ensure workplace incidents are documented and reported within required timelines.
• Implement, administer, and maintain HR policies, procedures, and practices that support both business objectives and compliance.
• Review HR processes to improve efficiency, consistency, and employee experience, and support development of HR programs, processes, and communications.
• Promote consistent application of company policies and HR practices across departments and locations.
• Perform additional related duties as needed to achieve business objectives.

Qualifications

• 5-7 years of progressive Human Resources experience, preferably within a mid-size organization.
• At least 3 years of HR management or leadership experience in California.
• Those in the Bay Area are preferred.
• Strong experience in employee relations, workplace investigations, performance management, and corrective action.
• Demonstrated experience managing workers' compensation claims and return-to-work or modified-duty processes.
• Comprehensive knowledge of California employment laws and regulations, including leave, accommodation, wage and hour, and workplace requirements.
• Experience administering FMLA, CFRA, and ADA accommodations and related leave processes.
• Experience working with HRIS platforms and maintaining confidential employee records.
• Strong understanding of HR compliance, documentation, and risk management practices.
• Experience supporting recruiting, onboarding, workforce planning, and employee development initiatives.
• Experience in a fast-paced, operationally driven environment preferred.
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• PHR, SHRM-CP, or SHRM-SCP certification.
• Experience in a multi-site or multi-company environment.
• Experience in security, facilities, workforce services, or other high-volume operational environments.
• Experience with HRIS and ATS platforms.
• Experience supporting California employment practices and compliance.
• Experience partnering directly with Operations leadership and executives.
• Experience with high-volume recruiting and onboarding.

HR tools

• HRIS systems
• ATS platforms

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Working conditions

• Maintain professionalism and composure with senior executives, clients, regulatory authorities, employees, vendors, and the public, including during urgent, high-pressure, and crisis situations.
• Customer-focused mindset with a commitment to service excellence, continuous improvement, and operational consistency across geographically dispersed locations.
• Outstanding communication and interpersonal skills to build trusted relationships and influence key stakeholders.
• Ability to manage multiple priorities and concurrent projects in a dynamic enterprise environment.
• Discretion and sound judgment when handling highly sensitive, confidential, and proprietary information.
• May require extended periods of sitting, typing, and viewing computer screens.
• Occasional extended work hours may be required.
• Must be able to maintain confidentiality while handling sensitive financial and employee information.
• Minimal travel may be required for meetings, training, or support of multiple office locations.

Pay and location

Salary: $110,000.00 - $130,000.00 per year
Location: In person, San Jose, CA