Human Resources Manager

Helpside; Overland Park (KS); On-site; USD 85,000 - 110,000; Full time

Job summary

Helpside is seeking an experienced Human Resources Manager to lead its internal HR team and provide strategic HR support to PEO clients. You will ensure regulatory compliance, develop HR policies, and drive high-quality service delivery across client accounts.

You will build strong client relationships, analyze HR data, guide on employee relations, performance management, and safety programs. A Bachelor's in HR or business and 5+ years in HR leadership are required.

Qualifications

• Bachelor's degree in human resources or business administration.
• 5+ years of human resource management experience.
• Master's degree in human resources or related field preferred.
• SHRM or PHR certified professional preferred.

Responsibilities

• Collaborates with organizational leadership to align HR strategies with business objectives.
• Leads development and implementation of HR policies and processes for the organization and clients.
• Oversees administration of HR programs including compensation, leave administration, employee relations and investigations, disciplinary actions, performance management, and safety.
• Analyzes HR data, workforce trends, and metrics using HRIS and reporting tools.
• Monitors compliance with federal, state, and local employment laws and mitigates risk.
• Partners with clients to address HR challenges and provide tailored guidance.
• Delivers timely, solutions-oriented responses to inquiries and supports client satisfaction and retention.
• Develops and maintains SOPs for internal HR operations and client delivery.
• Directs daily operations of the internal HR department and manages priorities and accountability.
• Provides coaching and performance evaluations for HR team members.

Skills

HR Expertise

Leadership

Analytical thinking

Communication

Relationship management

Ethical practice

Adaptability

Education

Bachelor's degree in HR or business administration

Master's degree in HR or related field

SHRM or PHR certification preferred

Job description

Position Summary:

The Human Resources Manager is responsible for leading, developing, and overseeing Lever1/Helpside's internal HR department while providing strategic HR support to PEO clients. This role ensures compliance with applicable employment laws and regulations, promotes effective HR practices, and supports the organization’s overall mission.

The HR Manager will build and maintain positive relationships with clients by delivering knowledgeable and solutions-oriented HR support. Client satisfaction, retention, and the delivery of high-quality service are critical to success in this role. Responsibilities will vary based on the services provided to each assigned client.

Responsibilities:

• Collaborates with organizational leadership to align HR strategies, initiatives, and practices with business objectives.

• Leads the development, implementation, and continuous improvement of HR policies, procedures, and processes for the organization and its assigned clients.

• Oversees the administration of HR programs and services, including compensation, leave administration, employee relations and investigations, disciplinary actions, performance management, and occupational health and safety.

• Analyzes HR data, workforce trends, and organizational metrics through the HRIS and other reporting tools to identify opportunities for improvement.

• Monitors and promotes compliance with applicable federal, state, and local employment laws and regulations, providing guidance and recommending best practices to internal leadership and clients to mitigate risk.

• Partners with clients to address HR-related challenges, provide guidance on employee relations and workforce management, and recommend practical solutions tailored to client needs.

• Provides timely and solutions-oriented responses to employee, client, and leadership inquiries, delivering exceptional customer service and fostering positive relationships that support client satisfaction and retention.

• Develops, implements, and maintains standard operating procedures (SOPs) for internal HR operations and client HR service delivery to promote consistency, efficiency, and accountability.

• Directs and oversees the daily operations of the internal HR department, ensuring priorities are managed effectively, responsibilities are clearly defined, and services are delivered accurately and efficiently.

• Provides ongoing coaching, guidance, and constructive performance feedback to internal HR team members, conducts timely performance evaluations, and supports employee development.

Qualifications:

• Bachelor's degree in human resources or business administration

• 5+ years of human resource management experience

• Master's degree in human resources or related field of study (preferred)

• SHRM or PHR certified professional (preferred)

Competencies:

• HR Expertise

• Strong Supervisory and Leadership Skills

• Analytical and Problem-Solving

• Communication

• Relationship Management

• Ethical Practice

• Adaptability