Human Resources Manager

Appalachian Mountain Club; Massachusetts; Remote; USD 95,000 - 135,000; Full time

Benefits offered by this job

Health plan

403(b) with match

PTO 4 weeks

Holidays 11 days

Educational assistance

Pro deal discounts

Job summary

Appalachian Mountain Club (AMC) seeks an experienced HR Manager to oversee benefits administration, ACA compliance, HRIS, payroll support, and employee relations. You will report to the HR Director and supervise HR staff, ensuring compliant, efficient operations and a positive employee experience.

The role entails partnering with managers, supporting pre-boarding/onboarding, and maintaining HR policies while advancing organizational growth in a remote New England–based setting.

Qualifications

• Bachelor’s degree in HR or related field.
• 5+ years HR experience in benefits, HRIS, and employee relations.
• Knowledge of ACA compliance and payroll processes.

Responsibilities

• Oversee benefits administration (health, dental, vision, retirement, PTO).
• Ensure ACA compliance and regulatory reporting.
• Administer leaves (FMLA, state leaves, ADA, workers’ comp).
• Supervise HR team member; provide guidance and development.
• Backup support for pre-boarding, payroll, and HR operations.

Skills

Benefits administration

HRIS management

Employee relations

ACA compliance

Payroll support

Education

Bachelor’s degree in HR

Tools

Paycom HRIS

Job description

Location

Remote - This role can be fully remote but must be based in the New England area to attend annual meetings.

Calling all outdoor enthusiasts! Join the Appalachian Mountain Club (AMC) in our mission to protect the Northeast and Mid-Atlantic Appalachian region, ongoing since 1876. Our values encompass diversity, inclusivity, trust, and respect for the environment. As an employee, you'll gain access to enriching programs, policies, and procedures that enable you to drive real change. If you're ready to explore, protect, and create memories within a dynamic community, apply now to be a part of the AMC team!

Position Summary

We are seeking a proactive, efficient, and detail-oriented HR Manager with strong Human Resources experience and knowledge to oversee and manage key HR functions, including employee benefits administration, ACA reporting and compliance, HRIS management, and employee relations. The ideal candidate will be able to hit the ground running, applying strategic thinking and problem-solving skills to drive HR initiatives and improve processes. This role will report to the HR Director and serve as a vital resource for both HR operations and employees, ensuring compliance, operational efficiency, and a positive employee experience. Additionally, this role is a direct supervisor to other HR team member(s), provides backup support for pre-boarding, payroll, and other HR operational functions as needed.

We are looking for a strategic thinker who excels at supporting organizational growth and fostering a positive, culture where everyone feels valued.

What you’ll be doing at AMC:

• Oversee the administration and day-to-day management of employee benefits, including health, dental, vision, retirement plans, voluntary benefits, and AMC-specific programs such as PTO and other internal benefit offerings.
• Ensure compliance with ACA benefit management, reporting, and other federal, state, and local regulations.
• Administer employee leave programs, including FMLA, state paid leave programs, ADA-related leave, workers' compensation coordination, and other leaves of absence, while ensuring compliance with applicable laws and internal policies.
• Conduct new hire benefit meetings with all full-time and part-time benefit eligible employees.
• Assist employees with benefits enrollment, questions, and issue resolution.

HR Systems & Payroll Support

• Assist and support maintaining the HRIS (currently Paycom), ensuring accurate employee data, reporting, and system functionality.
• Assist with preparing, processing, and tracking Personnel Action Forms (PAFs) for all employment changes—such as transfers, job and status changes, terminations, and any other actions requiring formal documentation.
• Serve as a backup for payroll processing when necessary, ensuring timely and accurate payroll execution.
• Prepare and analyze HR reports focused on compliance, internal audit needs, and workforce analytics to inform leadership decisions.

Employee Relations & HR Operations

• Partner with managers to address employee relations issues, investigations, and conflict resolution.
• Provide guidance to managers and employees on HR policies, procedures, and best practices.
• Supervise designated HR team member, including work prioritization, training, coaching, employee development, and performance management.
• Assist when necessary, with pre-boarding and onboarding by monitoring and supporting the completion of required new hire paperwork to ensure full compliance, and act as a backup when the primary team member(s) overseeing this process is unavailable.
• Maintain and update HR policies, employee handbook, and standard operating procedures.

Additional Responsibilities

• Monitor changes to federal, state, and local employment laws and regulations, recommending and implementing updates to policies, practices, and procedures as needed to maintain compliance.
• Ensure HR compliance with federal, state, and local employment laws.
• Prepare and manage EEOC reporting.
• Assist with recruitment and talent management initiatives as needed.
• Support HR projects and initiatives as assigned.

What AMC is Looking For

• Bachelor’s degree in Human Resources, or related field preferred.
• Minimum of 5 years of HR experience, with experience in benefits administration, HRIS management, and employee relations.
• Knowledge and understanding of ACA compliance and payroll processes.
• Ability to manage multiple priorities, prioritize tasks, and work in a fast-paced environment.
• Able to operate independently, applying expertise and judgment to perform tasks efficiently with limited direction or oversight.
• Demonstrated strategic thinking with the ability to apply practical solutions.
• Collaborative team player with strong interpersonal skills and the ability to work effectively across functions.
• Experience with the Paycom HRIS system is preferred.

What AMC Can Offer You:

We are committed to fair compensation practices. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the starting point of the salary range. The final compensation offer will be based on factors such as experience, education, competencies, and geographic differential relevant to the position, and will be discussed during the interview process.

• Health Plan: Generous employer contributions with optional vision and dental.
• Other Insurance: 100% employer paid life insurance, AD&D insurance, long-term disability.
• Career Progression: The potential to have annual compensation reviews commensurate with performance and effort.
• Retirement: 403(b) with 4% matching employer contributions and a vesting schedule. This benefit increases with tenure.
• Paid Time Off: up to 4 weeks of Paid Time Off and up to 11 paid company holidays at hire. This benefit increases with tenure.
• Other Team Member Perks:
• 10 Free nights at AMC locations
• Educational Assistance
• Pro deal discounts on equipment & gear and more!

AMC’s commitment to working at the intersection of people and the outdoors extends to our hiring process. Every application is reviewed by real people and our team does not use AI to screen candidates or replace human judgment.

As we review your resume and setup interviews, our goal is to get to know you as an individual. While AI may be a helpful preparation tool, it is important to know that our priority is to understand your unique voice, experience, and perspective. If your application includes a writing prompt, please be prepared to discuss your reasoning and approach.

AMC encourages all interested candidates to apply, even if they do not meet every listed qualification. If you have a passion for the outdoors and believe your skills and experiences align with this role, we welcome your application.

The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility that serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.