Human Resources Manager

Heirloom Property Management; Duluth (MN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Group Medical Insurance

HSA Insurance Option

Vision Insurance

Disability insurance

Job summary

Heirloom Property Management seeks an experienced Human Resources Manager to lead our HR function and join the leadership team. Initially, this role will own recruiting and HR operations while developing understanding of our business and workforce needs.

As the HR function grows, the role will hire and lead a recruiter and continue to oversee recruiting strategy for management and other key roles.

Qualifications

• 5+ years of progressive HR experience in roles such as HR Manager or HR Generalist.
• Experience building and implementing HR processes and strategies.
• SHRM or HRCI certification preferred but not required.

Responsibilities

• Serve on the leadership team and shape practical HR strategies aligned with goals.
• Partner with leaders on recruiting, performance management, employee relations and retention.
• Lead recruitment initially for management, professional and key roles.
• Coach operations managers on interviewing, performance management, and reviews.
• Lead HRIS implementation, onboarding workflows, and reporting.
• Evaluate HR processes to simplify and strengthen consistency.
• Monitor recruiting, retention, turnover and employee feedback with data.
• Oversee onboarding, offboarding, benefits, FMLA, injuries, and workers’ comp.
• Maintain HR documentation, support compliance, and review policies & compensation.
• Hire and onboard a recruiter as HR grows and strategy continues.

Skills

Trust building

Strategic thinking

Communication

People management

HR data analytics

Recruiting expertise

Education

SHRM or HRCI certification

Tools

HRIS

Onboarding platforms

Job description

Heirloom Property Management is seeking an experienced Human Resources Manager to lead our HR function and serve as a member of the company's leadership team.

Initially, this person will take direct ownership of recruiting and HR operations while developing a strong understanding of our business, workforce needs, and operational challenges. Key early priorities include implementing our HRIS, strengthening recruiting and interviewing practices, improving performance management, evaluating retention, and building consistent HR processes that support employees, managers, and continued company growth.

As the HR function grows, the Human Resources Manager will hire and lead a dedicated recruiter while continuing to oversee recruiting strategy and directly lead searches for management and other key positions.

Core Responsibilities

• Serve as a member of the leadership team and help shape practical HR strategies that support company goals, workforce needs, and operational priorities
• Build strong working relationships across the organization and partner with leaders and managers on recruiting, performance management, employee relations, retention, and people-process improvements
• Initially serve as the lead recruiter for the organization, developing consistent recruiting, interviewing, and selection processes while directly leading searches for management, professional, specialized, and other key roles
• Coach operations managers on interviewing, candidate selection, performance management, employee development, and difficult conversations, while overseeing the company's review process and ensure reviews are completed consistently and on time.
• Lead implementation and adoption of the company's HRIS, including workflows for onboarding, employee records, performance management, benefits, and reporting
• Evaluate existing HR processes and identify opportunities to simplify, improve, and strengthen consistency across the employee lifecycle
• Establish and monitor recruiting, retention, turnover, and employee feedback metrics, using data to identify trends and recommend practical improvements
• Oversee onboarding, offboarding, benefits administration, FMLA, disability, workplace injuries, workers’ compensation, and other core HR operations
• Maintain appropriate employee documentation, support HR compliance, and partner with leadership to review and improve HR policies, compensation practices, and employee programs
• Hire, onboard, and lead a dedicated recruiter as the HR function grows, while continuing to oversee recruiting strategy and key searches

Required Skills & Abilities

• Ability to build trust quickly and develop strong working relationships with employees, managers, leadership, and external partners
• Comfort balancing strategic thinking with hands-on execution across a wide range of HR responsibilities
• Strong judgment when navigating sensitive employee matters and knowing when to escape complex issues
• Clear written and verbal communication skills for coaching, policy communication, recruiting, and leadership partnership
• Ability to keep multiple priorities moving in a fast-paced environment with shifting needs and timelines
• Practical, people-centered approach to improving processes, supporting managers, and solving problems
• Confidence using HR data, employee feedback, and operational context to identify trends and recommend action

Other Requirements

• 5+ years of progressive HR experience in an HR Manager, HR Business Partner, Senior HR Generalist, or similar role
• Strong recruiting experience across multiple levels of an organization
• Demonstrated experience building and implementing HR processes and strategies
• Experience coaching managers on interviewing, performance management, and employee relations
• Experience implementing or significantly improving an HRIS strongly preferred
• Experience managing or developing HR or recruiting staff preferred
• SHRM or HRCI certification preferred but not required

Benefits Include:

• Group Medical Insurance
• HSA Insurance Option
• Vision Insurance
• Company Paid Short and Long-Term Disability
• Company Paid Life Insurance Plan
• Paid Time Off and Paid Holidays
• IRA Retirement Plan, with 3% Company Match