Human Resources Manager

Intercontinental Terminals Company, LLC; Deer Park (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Intercontinental Terminals Company, LLC is seeking an HR Manager to oversee employee relations, payroll, benefits, and HR systems in Texas. You will partner with leaders to implement policy administration, performance management, and training initiatives.

The role requires strong communication, organizational skills, and experience with HRIS (UKG) and full-cycle payroll. You will also coordinate compliance programs, safety integration, and HR projects, while supporting events and handbook

Qualifications

• 5–10 years of HR experience
• Excellent oral and written communication
• Strong organizational and multitasking abilities
• Experience in payroll, compensation, and benefits
• UKG system administration and full-cycle payroll experience advantageous
• Proficiency in Microsoft Office Suite
• HR-related certification or MBA is a plus

Responsibilities

• Lead recruiting and onboarding processes.
• Maintain and update job descriptions.
• Lead performance assessments and development processes.
• Advise managers on personnel practices, policies, and employment laws.
• Conduct workplace investigations.
• Administer disciplinary and performance management processes.
• Manage social media and internal communications.
• Support Safety & Health Management System and incident reporting.
• Maintain ITC Associate Handbook; assist with company events.
• Oversee DOT PHMSA Drug & Alcohol compliance, including pre-employment and random testing.
• Assist with HR budgets, compensation programs, and payroll implementation.

Skills

HR experience

Employee relations

Payroll processing

Compensation & benefits

Policy administration

Employment law knowledge

Communication skills

Organizational skills

HR analytics / KPIs

HR systems administration

Education

MBA with HR concentration

PHR/SPHR or SHRM certification

Tools

UKG system administration

Microsoft Office Suite

Job description

The HR Manager role encompasses a broad portfolio of responsibilities, including employee relations, policy administration, HR systems, payroll support, benefits coordination, compliance programs, and HR technology initiatives.

Key responsibilities in the Employee Relations & Culture area include leading recruiting and onboarding processes, maintaining and updating job descriptions, leading performance assessment and development processes, advising managers on personnel practices, policies, and employment laws, conducting workplace investigations, administering disciplinary and performance management processes, managing company social media and internal communication channels, supporting ITC’s Safety & Health Management System, maintaining and developing the ITC Associate Handbook, and assisting with company events.

In the Benefits Administration area, the HR Manager supports ongoing benefits communication and associate inquiries, assists with implementing new plans and changes to existing programs, and manages HRIS, payroll, timekeeping, and technology initiatives.

The HR Manager serves as the primary backup to the Payroll Manager for full-cycle payroll, ensuring smooth and efficient operations.

• Maintain HRIS data, associate folders, shift schedules, and org charts.
• Assist associates with payroll-related questions, including withholdings, benefits, and garnishments.
• Support the timekeeping system’s maintenance, reporting, and non-exempt time processing.
• Lead HR KPIs, analytics, and metrics.
• Drive HR innovation and technology projects.

Budget, Compensation & Compliance

• Develop and monitor the HR budget, covering salaries, benefits, and events.
• Administer compensation programs, including the CD&P Framework, salary surveys, and job analysis.
• Manage the Workers’ Compensation program and handle injury reporting.
• Collaborate with the Safety & Health department for injury management.
• Oversee DOT PHMSA Drug & Alcohol compliance, including pre-employment, random drug testing, post-accident reporting, and MIS reporting.

Other

• Perform additional duties and special projects as assigned.

Required Skills & Qualifications

• 5–10 years of related HR experience.
• Excellent oral and written communication skills.
• Strong organizational skills, problem-solving abilities, and the ability to manage multiple priorities.
• Expertise in employee relations, payroll, compensation, and benefits.
• UKG system administration and full-cycle payroll experience are advantageous.
• Proficiency in Microsoft Office Suite and related programs.
• An innovative and strategic mindset.
• A SHRM-CP/SCP, PHR/SPHR, or MBA with an HR concentration is a plus.