Human Resources Manager

YMCA of the USA; Crown Point (IN); On-site; USD 54,000 - 66,000; Full time

Job summary

YMCA of the USA is seeking an experienced HR leader to guide managers through the full employee lifecycle in a multi-site, mission-driven nonprofit. The role combines strategic HR expertise with hands-on employee relations leadership to influence culture and staff decisions.

Responsibilities include coaching leaders, conducting workplace investigations, and guiding performance management with a focus on compassionate accountability and compliance.

Job description

Where culture meets accountability, and everyday leadership decisions shape lasting impact.

Job Description

Pay starts at $60,000 per year and up based on experience

This role is part of a mission-driven nonprofit environment focused on strengthening community through youth development, healthy living, and social responsibility. It requires both strategic HR expertise and hands-on employee relations leadership in a multi-site organization. This is not a purely advisory HR role, you will be actively involved in guiding leaders, addressing employee concerns, and supporting real-time people decisions that impact staff and culture.

Qualifications

• Bachelor’s degree in HR, business, organizational leadership, or related field
• SHRM-CP, SHRM-SCP, PHR, or SPHR preferred
• 3+ years of progressive HR experience with strong employee relations focus preferred
• Experience with investigations, performance management, and leader coaching
• Strong judgment, discretion, and ability to handle confidential matters
• Ability to influence leaders and provide direct, respectful feedback
• Working knowledge of employment law and HR best practices

Essential Functions

What You Will Do

• Coaching and advising managers through the full employee lifecycle, including onboarding, performance management, corrective action, employee concerns, and separations
• Helping leaders practice “compassionate accountability” by setting clear expectations and addressing performance issues consistently and fairly
• Reviewing employee relation situations and decisions to ensure fairness, consistency, compliance, and alignment with organizational standards
• Conducting and supporting workplace investigations, including documentation, interviews, and outcome recommendations
• Identifying risk in employee relation matters and escalating appropriately when issues involve harassment, discrimination, safety concerns, or legal exposure
• Building leadership capability through coaching, feedback, training, and practical HR guidance
• Supporting consistency across departments by reviewing documentation, identifying trends, and reinforcing policy application
• Partnering on organizational initiatives including workforce planning, culture development, and employee experience improvements
• Staying current on employment laws and translating that knowledge into practical guidance for leaders