Ride Operations Area Manager

Carowinds; Gastonia (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

3 weeks paid vacation

Medical coverage options

401k match

Free park entry

Discounts on food and merchandise

Merch discounts

Events & gatherings

Job summary

A leading amusement park in North Carolina is seeking an Area Manager of Rides to oversee the safe and efficient operation of attractions. Responsibilities include managing staff, ensuring budget compliance, and responding to emergencies. Candidates should have an associate’s degree, relevant experience, and strong communication skills. This role offers several benefits, including paid vacation and health coverage, and requires the ability to work nights and weekends.

Qualifications

• 3-5 years of related experience in ride operations preferred.
• Ability to direct managerial staff and apply supervisory principles.
• Excellent communication skills for effective interactions.
• Ability to plan, organize and direct managerial staff.
• Excellent communication skills to interact with management, staff and guests.
• Ability to work nights, weekends and holidays.
• Driver’s license required.
• Background check and drug test may be required.

Responsibilities

• Plans and controls resources of the Rides departments.
• Monitors operation of Rides attractions and ensures safety procedures.
• Recruits, hires, and trains part-time and seasonal associates.
• Responds to emergencies as needed.
• Recruits, hires and trains part‑time and seasonal staff within budget.
• Supervises seasonal management staff and coordinates activities.
• Purchases supplies and analyzes expenses for cost control.
• Interacts with park guests and addresses feedback.
• Enforces Six Flags policies and guest service standards.
• Other duties as assigned.

Skills

Leadership

Communication

Decision-making

Multi-tasking

Education

Associate’s degree or equivalent

IRT Certified Instructor license

Tools

Office software

Job description

Overview

We are currently seeking an Area Manager of Rides to ensure the safe and efficient operation of all park attractions at Carowinds. In addition to oversight of attractions, this role will assist with hiring, leading, and managing talent day to day as assigned in tandem with another Rides Area Manager. You will work with other divisional managers to complete tasks and projects and assist in other departmental areas. This position will report to the Rides Manager. High levels of self‑motivation, leadership and development, initiative, multi‑tasking and time management are essential.

Benefits

• 3 weeks paid vacation (6 sick days, 8 paid holidays)
• Several medical coverage options to fit your needs best
• 401k match
• FREE entry to all our parks and water parks!
• Complimentary tickets for friends and family
• Discounts on food and park merchandise
• Full‑time and part‑time employee events and gatherings

Responsibilities

• Plans, organizes and controls resources of the Rides departments; prepares operating plan and budget; monitors and takes action to ensure operation remains within budget guidelines.
• Reviews all manufacturer operating guidelines for rides/attractions to ensure all required policies and procedures are being met.
• Monitors operation of Rides attractions and makes necessary recommendations; ensures all safety procedures are followed in area; ensures all duties in all ride locations are performed in a safe manner and by established guidelines.
• Responds to and assists with emergency situations that may occur.
• Recruits, hires and trains part‑time and seasonal associates to maintain optimal staffing levels throughout the operating season and within budget.
• Supervises subordinate seasonal management staff; supervisory duties include instructing, assigning, reviewing and planning work of others; maintaining standards; coordinating activities; allocating personnel; selecting new associates; acting on associate problems; motivating associates; recommending and approving associate promotions, transfers and discipline, and recommending discharge.
• Orders and purchases supplies and follows established accounting procedures for documentation of purchases. Analyzes and monitors supplies expenses, recommending necessary adjustments to product and the operation. Evaluates products to ensure their cost and overall effectiveness.
• Receives and responds to guest comment reports and interacts with park guests in person; takes corrective action as necessary to maintain effectiveness of park services and products.
• Adheres to and enforces all Six Flags and specific park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to guest service in all aspects of employment.
• Other duties may be assigned.

Qualifications

• Associate’s degree or equivalent.
• 3–5 years of related experience in ride operations preferred.
• IRT Certified Instructor license preferred.
• Ability to plan, organize and direct managerial staff; must be able to apply supervisory and managerial concepts and principles; knowledge of administrative principles involved in developing, directing and supervising various programs and related activities.
• Excellent communication skills required to interact with park management, subordinates, guests, vendors, etc. to maintain effective relationships.
• Ability to make sound, educated decisions; reacts calmly and quickly in an emergency situation.
• Ability to learn and utilize new skills and information to improve job performance and efficiency.
• Knowledgeable in modern office practices and technology; proficient in the use of computers for work and data processing.
• Ability to pass a mandatory (or random) drug test, per company policy, unless prohibited by state or provincial law.
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per company policy, unless prohibited by federal, state or provincial law.
• Ability to work nights, weekends and holiday periods to meet business needs.
• Driver’s license required.