Human Resources Manager

Catapult, North Carolina; Charlotte (NC); On-site; USD 65,000 - 95,000; Full time

Job summary

An established industry player in the Mental Health sector is seeking a dynamic HR Manager to enhance HR processes and foster a positive workplace culture. This role involves overseeing HR operations, ensuring compliance with labor laws, and developing leadership programs. The ideal candidate will possess strong strategic HR expertise, excellent communication skills, and a passion for driving change. Join a collaborative team dedicated to improving employee engagement and performance management while aligning HR strategies with organizational goals. This opportunity is perfect for those looking to make a significant impact in a supportive environment.

Qualifications

• 5+ years in HR with strategic focus and strong operational expertise.
• Proven experience in developing HR policies and performance management systems.

Responsibilities

• Oversee daily HR functions including recruitment, payroll, and compliance.
• Lead employee engagement initiatives and analyze survey results.

Skills

Strategic HR Management

Employee Relations

Performance Management

Communication Skills

Analytical Skills

Organizational Skills

Problem-Solving Skills

Change Management

Education

Bachelor's Degree in Human Resources or related field

HR Certification (e.g., SHRM-CP, PHR)

Tools

Microsoft Office Suite

HRIS Software

Job description

At Catapult, we are recruiting on behalf of one of our members, a prominent organization in the Mental Health sector, in their search for an HR Manager. This is an onsite role in the Charlotte, NC area, supporting a multi-site employee population.

Position Overview:

The HR Manager will own and oversee all HR functions, managing daily operations while ensuring legal compliance and fostering a positive workplace culture. This role focuses on developing and optimizing processes for performance management, leadership effectiveness, and career development. The ideal candidate will bring strong operational HR expertise and a strategic mindset to enhance HR processes and align them with organizational goals.

Responsibilities:

HR Operations & Administration

• Oversee all day-to-day HR functions, including recruitment, payroll, onboarding, offboarding, benefits administration, and HR record management.
• Ensure compliance with federal, state, and local labor laws (FMLA, FLSA, HIPAA, etc.), keeping the organization updated on any changes.
• Maintain accurate employee records and manage HR documentation.
• Support payroll coordination and manage time-off tracking (in coordination with outsourced services, if applicable).

Employee Relations & Legal Compliance

• Act as the primary point of contact for employee relations issues, providing coaching and conflict resolution support.
• Investigate and resolve workplace issues or grievances, ensuring fair treatment for all employees.
• Ensure that the organization maintains compliance with employment laws and regulations, managing audits and reporting.

Performance Management

• Develop (or enhance) and manage a performance management system, including the creation (or updating) of performance review templates, processes, and feedback systems.
• Assist leadership with designing clear goals, key performance indicators (KPIs), and regular check-ins for employees.

Leadership Development & Career Pathing

• Design and implement leadership development programs to enhance management effectiveness and drive high performance.
• Provide coaching to leaders on improving their leadership skills and decision-making.
• Support succession planning by identifying high-potential employees and fostering career growth.
• Develop and manage career development initiatives, including employee development plans, mentorship programs, and training opportunities.
• Identify skill gaps and create development plans.

Employee Engagement

• Lead employee engagement initiatives, including conducting employee surveys and analyzing results.
• Use survey data to make actionable recommendations for improving employee satisfaction, retention, and productivity.

Training

• Design and implement training programs that align with business goals.
• Coordinate internal and external training sessions, workshops, and e-learning courses.
• Conduct mandatory compliance training (e.g., workplace safety, DEI, harassment prevention).
• Ensure training programs comply with labor laws and industry regulations.

HR Strategy & Data Management

• Develop and support the development and implementation of HR strategies that align with the overall business goals of the organization.
• Analyze HR metrics and generate reports on turnover, employee engagement, performance trends, and compliance.
• Ensure data accuracy and integrity across all HR systems.
• Present findings to leadership and make recommendations for continuous improvement.

Process Improvement

• Improve HR processes to enhance efficiency and employee experience, particularly in areas such as recruitment, onboarding, and performance management.

Qualifications:

• Minimum of 5 years of experience in a strategic HR role, with demonstrated ability to partner with business leaders.
• Proven experience in developing and implementing HR policies, employee relations, and performance management systems.
• Demonstrated experience in recruiting, talent management, employee engagement, onboarding and offboarding.
• Experience balancing tactical, day-to-day responsibilities with strategic, long-term planning to drive organizational success.
• Comprehensive understanding of federal, state, and local labor laws and regulations.
• Skilled in handling sensitive and complex employee relations matters with discretion and professionalism.
• Capability to drive change and foster a positive workplace culture.
• Strong interpersonal and communication skills, both written and verbal.
• Exceptional organizational and prioritization skills with strong attention to detail.
• Familiarity with HR analytics and performance metrics.
• Critical thinker with strong analytical and problem-solving skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and HRIS software.

This description should not be considered all-inclusive. Our member is an EOE.