Human Resources Manager

Cedar Crossing Casino & Entertainment Center; Cedar Rapids (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

Cedar Crossing Casino & Entertainment Center in Cedar Rapids, IA is seeking a Human Resources Manager to lead the HR department, interpret policies, and serve as a liaison between staff and management. This full-time role focuses on benefits, leaves, and employee relations, with a strong emphasis on integrity and engagement across the team.

The position requires a Bachelor’s degree in HR and at least five years of HR leadership experience, plus proficiency in Microsoft Office.

Qualifications

• Bachelor’s degree in Human Resources or related field.
• Minimum 5 years HR experience in a management or supervisory role.
• Strong knowledge of employment laws and HR best practices.

Responsibilities

• Oversee daily HR operations and policy administration.
• Advise management on staffing, performance, and employee relations.
• Coordinate recruiting, onboarding, and training activities.
• Ensure compliance with state and federal regulations.

Skills

People leadership

Interpersonal skills

Communication

HR policy

Employee relations

Microsoft Office

Education

Bachelor’s degree in HR

5+ years HR experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Human Resources Manager

Full Time Management Cedar Crossing Casino & Entertainment Center, Cedar Rapids, IA, US

POSITION SUMMARY Responsible for the daily operations of the Human Resources (HR) Department for a property. Interprets, administers, and communicates personnel policies and procedures, acts as liaison between team members and management on employment and human resources issues. Is available to team members for a variety of reasons such as benefits, leaves, and Team Member relations. Is available to management team for mentoring, guidance on team member issues, and other topics. Ensures that team member engagement activities and communication is consistent and correct. Maintains a high level of integrity in the HR department.

KEY RESPONSIBILITIES

The following statements are intended as an overview of key responsibilities of the work for this position and are not all inclusive:

• Provides next-level guest service to internal and external guests. Demonstrates the Cedar Crossing culture in all interactions with guests and co-workers.
• Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
• Ensures compliance with all department and company policies, procedures, internal controls, and government regulations.
• Responsible for creating and fostering an environment of support and motivation for Team Members.
• Conducts processes for the hiring, training, development, and efficient management of HR staff.
• Plans and organizes workloads and staff assignments as well as trains, motivates, and evaluates assigned staff.
• Maintains department standards, guidelines, and objectives, and oversees other administrative processes, such as staffing and payroll.
• Establishes department standards, guidelines, and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.
• Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
• Oversees the daily operations of the HR Department and other employment services to all team members.
• Interprets, administers, and communicates human resources policies and procedures and acts as liaison between team members and management on employment and human resources issues.
• Coordinates and assists in Team Member investigations.
• Identifies departmental staffing needs and requirements for each position in partnership with the department heads. Responsible for effectively recruiting talented, motivated, and guest-friendly Team Members; including handling the transfer/promotion process for the property and job fairs both internally and externally.
• Performs new hire orientation program and educates team members on policies and procedures.
• Provides training and development programs on HR knowledge and skills as related to operational needs.
• Maintains training, personnel, I-9, and any other records pertaining to team members or as instructed by Director of Human Resources.
• Ensures compliance with Federal and State employment laws, advising management on needed actions. Ensures compliance with Federal and State posting requirements.
• Ensures accurate completion, compliance, and maintenance of confidential employment records.
• Coaches, mentors, advocates for the Team Member as well as the Company and is a culture champion.
• Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position’s supervisor.
• Keeps position supervisor informed of relevant activities.
• Other duties as assigned.

EDUCATION & EXPERIENCE

Bachelor’s degree plus five (5) years’ experience in Human Resources or related field. Progressive experience in Human Resources preferred. Other combinations of education and experience may be considered. P roficiency in Microsoft Office applications, and menu-driven programs, or equivalent required. Ability to work in an intense, fast‑paced environment requiring a high degree of concentration. Must have demonstrated management and leadership skills. Excellent verbal and written communication skills required. Must be able to formulate and communicate ideas and to make independent decisions.

SKILLS & COMPETENCIES

Must have ability to:

• Have a friendly demeanor and be able to communicate well with the public and Team Members.
• Work in an intense and fast-paced environment where a high degree of concentration is necessary to perform required job duties.
• Demonstrate positive/enthusiastic approach to all assignments.
• Demonstrate conflict resolution and mediation skills.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every Team Member has the following responsibilities related to compliance with laws and regulations:

• Attend required training sessions offered by the casino.
• Obtain and maintain required license(s).
• Perform the duties described in compliance with local laws and regulations.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
• Have knowledge of property programs to address problem gambling.
• Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with gaming regulations and Internal Controls.
• Take the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management.
• Report any acts of wrongdoing on behalf of any Team Member of which they have knowledge.

WORKING ENVIRONMENT

Must have ability to:

• Work effectively in a fast-paced environment.
• Move around all work areas effectively and efficiently.
• Work long hours, including nights, weekends and holidays.
• Sit or stand for extended amounts of time.
• Work in an environment with moderate to loud noise levels, may be exposed to secondhand smoke and varied light levels, including flashing lights.

CERTIFICATES, LICENSES, AND REGISTRATIONS:

Iowa Racing & Gaming Commission License (will be obtained after employment begins)

Valid driver's license with a minimum of three (3) years driving experience

SUPERVISORY RESPONSIBILITIES

Will manage subordinates who may supervise Team Members. Responsible for the overall direction, coordination, and evaluation of the unit(s).

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

A review of this description has excluded the marginal functions of this job which are incidental to the performance of fundamental job duties. All duties or requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Team Members will be expected to follow any other job-related instruction and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.