Human Resources Generalist - Operations

Old Colony Elder Services, Inc.; Brockton (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Old Colony Elder Services, Inc. is seeking a Human Resources Generalist - Operations to support daily HR administration, HRIS, onboarding/offboarding, compliance, and benefits. The role also backs up payroll processing and handles employee relations in a growing organization.

Ideal candidates will have a Bachelor's in HR and 3+ years of HR/Payroll experience, with strong knowledge of employment laws, confidentiality, and excellent communication skills.

Qualifications

• Bachelor's degree in HR or related field required.
• 3+ years HR/Payroll experience preferred.
• Strong knowledge of HR laws and compliance.
• Experience with HRIS/payroll systems.
• Proficient in Microsoft Office and HR tools.
• Excellent verbal and written communication.

Responsibilities

• Provide day-to-day HR operational support and ensure policy compliance.
• Serve as backup to Payroll Specialist and assist with payroll processing.
• Support benefits administration, workers' compensation, and 401(k).
• Maintain HRIS data and personnel records accurately.
• Monitor compliance and conduct file audits as needed.
• Support leave administration, attendance, and return-to-work processes.
• Assist with employee relations investigations and documentation.
• Prepare HR reports and support departmental projects.
• Assist with onboarding, offboarding, and separations.

Skills

HR compliance

Payroll processing

Communication skills

Organizational skills

Confidentiality

HRIS systems

iSolved experience

Education

Bachelor's degree in HR or related field

Tools

HRIS/payroll systems

iSolved

Job description

Job Summary:

The Human Resources Generalist - Operations supports the day-to-day administration and operations of the Human Resources Department. The position provides support across HRIS administration, employee records, compliance, onboarding and offboarding, employee relations, benefits, workers' compensation, performance management, and other HR programs. The HR Generalist also serves as a backup to the Payroll Specialist and assists with payroll processing and related activities as needed. This position requires strong attention to detail, confidentiality, knowledge of HR practices and employment regulations, and the ability to manage multiple HR priorities in a growing organization.

Job Duties/Responsibilities:

• Provide day-to-day HR operational support, ensuring compliance with organisational policies, employment laws, and HR best practices.
• Serve as backup to the Payroll Specialist, assisting with employee timecards, payroll processing, verification, reconciliation, and related payroll activities.
• Support employee benefits administration, including enrollments, changes, 401(k), workers' compensation, and employee inquiries.
• Maintain accurate employee information within the HRIS/payroll system, including employee changes, data corrections, reporting, and personnel records.
• Monitor 1-9 and E-Verify compliance, conduct personnel file audits, and ensure required employee documentation is maintained.
• Support employee leave administration, including leave tracking, documentation, benefits coordination, and return-to-work processes.
• Assist HR management with employee relations matters, investigations, corrective actions, and related documentation.
• Support employee separations, unemployment claims, employment verifications, and exit interview reporting.
• Monitor required employee training, certifications, and compliance-related deadlines. Assist with the development and maintenance of HR policies, procedures, checklists, and standard operating procedures.
• Prepare HR reports, maintain operational trackers, respond to HR inquiries, and support departmental projects.
• Perform other related duties as assigned.

Required Knowledge/Skills/Abilities:

• Strong working knowledge of human resources practices, employment laws, and HR compliance requirements.
• Working knowledge of payroll processing, employee timekeeping, and benefits administration.
• Excellent verbal and written communication and interpersonal skills.
• Strong organisational skills, attention to detail, and ability to manage multiple priorities and deadlines.
• Ability to maintain confidentiality, exercise sound judgement, and handle sensitive employee information professionally.
• Ability to work independently, identify discrepancies, resolve issues, and collaborate effectively with employees and management.
• Proficiency in Microsoft Office Suite and HRIS/payroll systems; iSolved experience preferred.

Education/Experience:

• Bachelor's degree in human resources or related field highly preferred 3+ years of HR/Payroll experience

Work Environment:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift to 15 pounds at times
• Must have personal computer with secure internet access at home

OCES' Core Values:

At OCES, all employees must demonstrate the organisation's commitment to CARE:

• Commitment to staff, consumers, and the community
• Accountability, collaboration, and adaptability
• Respect, decency, and concern for others
• Equity, justice, and inclusion for all