Human Resources Generalist II

Touching Angels Healthcare, Inc; Ellicott City (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Touching Angels Healthcare, Inc. in Ellicott City, MD seeks an HR Generalist II to own full-cycle recruiting for higher-complexity roles and manage onboarding and offboarding workflows onsite. The role also handles employee relations intake, HR reporting, and serves as an escalation point for tier-one HR questions.

You will coach entry-tier staff, ensure policy consistency, and support investigations under HR leadership while maintaining compliance and timely HR metrics reporting.

Qualifications

• Experience owning full-cycle recruitment for complex roles.
• Experience with onboarding and offboarding workflows.
• Strong HR policy application and documentation.
• Ability to escalate HR questions and mentor staff.

Responsibilities

• Manage end-to-end recruiting for assigned roles, including management support.
• Post compliant job listings and coordinate structured interviews.
• Administer background checks and track recruiting metrics.
• Lead employee relations intake and support investigations.
• Support onboarding and offboarding workflows, including I-9 and orientation.
• Provide first-level sign-off on HR work and escalate questions.
• Maintain HR metrics reporting for leadership and audits.
• Coordinate exit interviews and return of access/equipment.

Skills

Recruiting

Job postings

Structured interviews

Offer process

Background checks

HR metrics

Employee relations

Onboarding

Offboarding

I-9 compliance

Job description

Touching Angels Healthcare, Inc. is seeking an HR Generalist II for the Ellicott City, MD office (onsite). In this role, you will help strengthen people operations by owning full-cycle recruiting for higher-complexity positions, leading employee relations intake and documentation, and managing onboarding and offboarding workflows. You will also perform first-level quality review over entry-tier HR work, support HR reporting and compliance, and serve as an escalation point for tier one HR questions.

What you will do

• Manage end-to-end recruiting for assigned positions, including higher complexity and management support roles, from sourcing through onboarding.
• Post and maintain compliant job listings, coordinate phone screens and structured interviews, and administer the conditional offer process.
• Administer background check processing and coordinate pre-employment screening, while tracking recruiting metrics.
• Lead employee relations intake by collecting and documenting matters in an objective way, and support investigations under HR leadership.
• Support supervisors with corrective action documentation and ensure consistent policy application.
• Own onboarding workflow completion, including orientation, I-9, and required documentation.
• Coordinate offboarding activities, including exit documentation, exit interviews, and tracking return of access and equipment.
• Perform first-level sign-off on recruiting, onboarding, and personnel file documentation completed by entry-tier HR staff, with final verification authority held by the HR manager.
• Act as the first escalation point for tier one HR questions, and coach and mentor entry-tier staff.
• Maintain HR metrics reporting for leadership, support audit preparation, and escalate certification expirations before lapse.

Key technologies

• I-9

Additional scope

This position supports HR reporting and compliance activities and does not process payroll.