Human Resources Generalist

HorseShoe Beverage Company; Winter Haven (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid Time Off (PTO)

On-campus facilities

Job summary

Veterinary Healthcare Associates is seeking an experienced HR Generalist to support day-to-day HR services across our growing veterinary healthcare organization. Working with leadership, the HR Generalist will handle employee relations, recruitment, onboarding, benefits administration, leave management, compliance, performance processes, HR documentation, and recordkeeping.

The ideal candidate brings strong HR knowledge, discretion, warmth, sound judgment, and a commitment to an inclusive

Qualifications

• Five or more years of progressive human resources experience.
• Working knowledge of employee relations, recruitment, onboarding, benefits, leave administration, and HR compliance.
• Experience maintaining confidential employee records and documentation.
• Strong written and verbal communication skills.
• Demonstrated ability to manage multiple priorities with accuracy and appropriate follow-through.
• Strong interpersonal skills and the ability to build trust with employees and leaders at all levels.
• Proficiency with HR information systems and standard workplace technology.
• High level of professionalism, discretion, empathy, and sound judgment.

Responsibilities

• Support employee relations, recruitment and onboarding, benefits administration, leave management, compliance, performance processes, HR documentation, and employee recordkeeping.
• Coordinate job postings, candidate communication, interviews, pre-employment requirements, and offer documentation.
• Support background checks, drug screenings, professional credential verification, and other hiring requirements.
• Prepare new-hire documentation and ensure timely completion of onboarding activities.
• Assist with annual performance evaluations, competency-based advancement programs, and compensation-change documentation.

Skills

Employee relations

Recruitment

Onboarding

HR compliance

Communication

Education

2 Year Degree

Tools

UKG HRIS

Job description

• Location 3025 Dundee Road,Winter Haven, FL, 33884,United States
• Base Pay $50,000.00 - $60,000.00 / Year
• Employee Type FT Exempt
• Required Degree 2 Year Degree
• Manage Others No

Contact information

• Phone [phone]
• Email [e-mail]

Description

Veterinary Healthcare Associates (VHA) is seeking an experienced, people-centered HR Generalist to support the day-to-day delivery of human resources services across our growing veterinary healthcare organization.

Working closely with the Chief Humanity Officer and People & Process Manager, the HR Generalist will serve as an accessible and trusted resource for team members and leaders. This position will support employee relations, recruitment and onboarding, benefits administration, leave management, compliance, performance processes, HR documentation, and employee recordkeeping.

The ideal candidate combines strong HR knowledge with warmth, discretion, sound judgment, and a genuine commitment to creating a workplace where people feel supported, respected, and equipped to succeed.

Employee Support and Relations

Serve as a responsive point of contact for team members regarding policies, benefits, workplace concerns, and general HR questions.

Support employee-relations matters, including gathering information, documenting conversations, and assisting with appropriate follow-up.

Help leaders navigate performance concerns, coaching conversations, corrective action, and policy application.

Maintain confidentiality and handle sensitive information with discretion and professionalism.

Promote consistent, equitable, and compassionate HR practices across departments.

Recruitment and Onboarding

Coordinate job postings, candidate communication, interviews, pre-employment requirements, and offer documentation.

Support background checks, drug screenings, professional credential verification, and other hiring requirements.

Prepare new-hire documentation and ensure timely completion of onboarding activities.

Partner with hiring managers to create a welcoming and organized new-team-member experience.

Assist with 30-, 60-, and 90-day check-ins and track identified follow-up needs.

Benefits, Leave, and HR Administration

Assist team members with benefit enrollment, eligibility questions, qualifying life events, and benefit-related concerns.

Coordinate with benefit providers, brokers, payroll partners, and other external resources as needed.

Support the administration and documentation of FMLA, ADA accommodations, workers’ compensation, and other protected or organizational leave programs.

Maintain accurate and confidential personnel records within the HRIS and HR shared-drive systems.

Prepare employment letters, status-change documentation, reports, and other HR correspondence.

Support offboarding, including separation documentation and exit-interview processes.

Performance and Compliance

Assist with annual performance evaluations, competency-based advancement programs, and compensation-change documentation.

Track required licenses, certifications, training, and employment documentation.

Support compliance with federal, state, and local employment requirements.

Assist with workers’ compensation, benefits, and other employment-related audits.

Help maintain and update policies, procedures, templates, forms, and standard operating procedures.

Compile HR metrics and reports related to staffing, turnover, retention, onboarding, benefits, and employee experience.

Requirements

Required

Five or more years of progressive human resources experience.

Working knowledge of employee relations, recruitment, onboarding, benefits, leave administration, and HR compliance.

Experience maintaining confidential employee records and documentation.

Strong written and verbal communication skills.

Demonstrated ability to manage multiple priorities with accuracy and appropriate follow-through.

Strong interpersonal skills and the ability to build trust with employees and leaders at all levels.

Proficiency with HR information systems and standard workplace technology.

High level of professionalism, discretion, empathy, and sound judgment.

Preferred

Bachelor’s degree in human resources, business administration, organizational leadership, or a related field.

SHRM-CP, PHR, or comparable HR certification.

Experience supporting a healthcare, veterinary, hospitality, or 24/7 workforce.

Familiarity with UKG or a comparable HRIS.

Working knowledge of Florida employment practices, workers’ compensation, FMLA, ADA, and benefits administration.

Experience supporting a growing, multi-department organization.

Core Competencies

Compassionate and professional communication

Confidentiality and ethical judgment

Employee advocacy balanced with organizational responsibility

Attention to detail and documentation

Consistency and fairness

Organization and follow-through

Collaborative problem-solving

Adaptability in a fast-paced environment

Commitment to a healthy and inclusive workplace culture

Summary

Veterinary Healthcare Associates is a veterinarian-owned organization committed to helping people and pets become healthy, happy, and healed. Our campus includes general practice, emergency and critical care, specialty medicine, education, and hospitality services. We believe excellent veterinary care begins with caring for the people who provide it.

A few of the benefits that we offer to our team members include:

• Health and Wellness Benefits (Health, Dental, Vision) (full-time)
• 401K Retirement Savings with match (full-time)
• Paid Time Off (PTO) (full-time)
• On Campus:
  • Fitness Center
  • Mediation Pod
  • Dog Dayz Cafe
• Employee Assistance Program
• 100% Company Paid Life insurance and Long-term disability
• Paid access to online FVMA CVA course and exam
• CVT Scholarship Program – offered twice a year to eligible team members with current CVA designation
• Full access to AtDove and 4ACT for continued education and training
• Continuing Education stipend for re-certification and professional development (based on certification and licensure)
• Yearly Uniform Allowance
• Team Social and Wellness Events
• VHA-sponsored training and development courses
• Bonus.ly -Team Member Reward and Recognition program
• Additional Birthday PTO for full-time team members
• Additional Time and Attendance Earned PTO for full-time team members
• Career advancement opportunities, we like to promote from the inside