Human Resources Generalist

STEP, Inc.; Williamsport (Lycoming County); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Flexible health insurance options

Agency-paid dental, vision, and life

403(b) retirement with employer match

FSA and DCA options

Disability insurance

PTO and long-term sick leave

Paid holidays

Flexible benefits

Job summary

STEP, Inc. is seeking a detail-oriented, customer-focused Human Resources Generalist to support our employees and advance our mission through exceptional HR practices in a community-focused setting.

You will work closely with the Chief Human Resources Officer and organizational leaders to support recruitment, onboarding, employee relations, benefits administration, HRIS, leave management, compliance initiatives, and employee engagement activities, helping STEP remain an employer of choice within

Qualifications

• Associate degree in HR, business administration, or related field.
• Minimum of four years HR experience.
• Strong verbal and written communication skills.
• Excellent attention to detail, organization and time management.
• Proficiency with Microsoft 365 applications (Word, Excel, Outlook, PowerPoint).
• Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

• Support recruitment, onboarding and orientation.
• Manage employee relations and engagement activities.
• Administer benefits and leave management.
• Maintain HR records and HRIS data.
• Ensure compliance with federal, state, and local laws.
• Generate reports and assist with regulatory filings.

Skills

AA in HR

HR experience 4+ years

Communication skills

Attention to detail

Microsoft 365

Confidentiality

Education

Associate's degree in HR or related field

Bachelor's degree in HR or related field

SHRM-CP / PHR certification

Tools

HRIS

Payroll systems

Job description

Join a team that makes a difference every day.

STEP is seeking a detail-oriented, customer-focused Human Resources Generalist to support our employees and advance our mission through exceptional HR practices. This position is ideal for an HR professional who enjoys balancing people, processes, compliance, and innovation while contributing to a positive, high-performing workplace culture.

As a key member of the Human Resources team, you will work closely with the Chief Human Resources Officer and organizational leaders to support recruitment, onboarding, employee relations, benefits administration, HR information systems, leave management, compliance initiatives, and employee engagement activities. Your work will directly impact the employee experience and help ensure STEP remains an employer of choice within our community.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~

PAY RATE:$24.00 per hour

~~~~~~~~~~~~~~~~~~~~~~~~~~~~

ABOUT STEP, INC.

Lycoming-Clinton Counties Commission for Community Action (STEP), Inc. has been serving the community for 60 years! As part of the Community Action Network, STEP has a long history of providing programs to support needs identified through its Community Assessment. Being a part of STEP, makes

youpart of something much bigger -people helping peopleandbuilding stronger communities!

Why Join STEP?

At STEP, our employees are at the heart of everything we do. We foster a collaborative, mission-driven environment where professionalism, respect, continuous learning, and service excellence are valued and celebrated.

In this role, you'll have the opportunity to:

• Support and enhance the employee experience from hire to retirement
• Contribute to meaningful HR initiatives and process improvements
• Build relationships across all levels of the organization
• Develop expertise across multiple areas of Human Resources
• Help strengthen a culture of engagement, compliance, and operational excellence

WHAT YOU'LL DO

The Human Resources Generalist plays a vital role in supporting a wide range of HR functions, including:

Talent Acquisition & Onboarding

• Coordinate position postings and recruitment activities
• Conduct candidate outreach and preliminary screenings
• Schedule interviews and support hiring managers throughout the selection process
• Conduct reference checks and pre-employment verification activities
• Assist with onboarding and new employee orientation

HR Operations & Compliance

• Maintain employee records and personnel files with strict confidentiality
• Enter and manage employee data within the HRIS system
• Support compliance with federal, state, and local employment laws
• Coordinate background clearances and employment-related documentation
• Assist with reporting requirements including EEO-1 and other regulatory filings

Benefits & Leave Administration

• Assist employees with benefit enrollments and changes
• Coordinate benefit-related communications and documentation
• Administer and monitor leave of absence processes, including FMLA
• Coordinate workers' compensation and insurance-related activities

Employee Support & HR Programs

• Respond to employee inquiries
• Assist with performance management processes
• Support employee recognition, wellness initiatives, employee events, and engagement activities

Continuous Improvement

• Evaluate HR processes for efficiency and effectiveness
• Recommend and implement approved process improvements
• Support strategic HR initiatives that align with organizational goals

WHAT WE'RE LOOKING FOR

Required Qualifications

• Associate's Degree in Human Resources, Business Administration, or a related field
• Minimum of four (4) years of Human Resources experience
• Strong verbal and written communication skills
• Excellent attention to detail, organization, and time management
• Proficiency with Microsoft 365 applications, including Word, Excel, Outlook, and PowerPoint
• Demonstrated ability to maintain confidentiality and exercise sound judgment with sensitive information

Preferred Qualifications

• Bachelor's Degree in Human Resources, Business Administration, or related field
• Professional HR certification such as SHRM-CP, PHR, or equivalent
• Experience working with HRIS and payroll systems
• Knowledge of employment laws, benefits administration, leave management, and compliance requirements

Success in This Role

Successful candidates will be:

• Highly organized and dependable
• Customer-service oriented
• Professional and approachable
• Comfortable managing multiple priorities and deadlines
• Dedicated to accuracy and confidentiality
• Passionate about supporting employees and organizational success

Additional Requirements

• Valid driver's license, acceptable driving record, and reliable transportation
• Ability to obtain and maintain all required clearances and background checks
• Ability to perform essential job functions with or without reasonable accommodation
• Flexibility to work occasional altered or non-traditional schedules as needed

STEP, Inc. offers a generous benefits package:

• Flexible health insurance options to fit YOUR needs
• Agency-paid dental, vision, and life insurance
• 403(b) retirement savings with generous employer match
• Flexible Spending Account (FSA) and Dependent Care Account (DCA) options
• Short- and long-term disability insurance
• Paid Time Off (PTO) and Long-Term Sick Leave
• Paid holidays
• Optional flexible benefits