Human Resources Generalist

Eataly; West Palm Beach (FL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

401K with match

Job summary

Eataly is seeking an HR Generalist to manage recruitment, onboarding, training, and employee relations for a store in Florida. The role reports to the HRBP and supports a broad People strategy from recruitment through exit.

The candidate will handle interviews, onboarding, coaching, and the rollout of benefits while ensuring compliance with federal and state laws. Fluency in Spanish is preferred, with a focus on delivering exceptional guest and employee experiences.

Qualifications

• Bachelor’s degree required.
• 3+ years HR experience, preferably in retail and/or hospitality.
• Understanding of HR components including systems, databases and metrics.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Fluency in Spanish preferred.

Responsibilities

• Collaborates with the HRBP to deploy a fully integrated People strategy from acquisition to exit.
• Executes recruitment using the Applicant Tracking System: sources, screens, coordinates interviews, collects feedback, and manages candidate experience.
• Organizes in-store hiring events and participates in external job fairs.
• Provides training to hiring managers on the Applicant Tracking System and interviewing techniques.
• Prepares employees for onboarding and new hire orientation.
• Acts as a fairness advocate and handles employee relations issues: investigations, hearings, and counseling.
• Works with managers on coaching and development as a daily activity.
• Collaborates with Corporate to build and implement trainings for employees.
• Drives awareness and adoption of broad benefits offerings at Eataly.
• Conducts exit interviews to identify improvements to processes.
• Ensures legal compliance with federal and state requirements.
• Supports the HRBP with metrics and data analysis.
• Performs other duties as required.

Skills

Recruiting

Onboarding

Employee Relations

Training

HRIS

Spanish

Education

Bachelor’s Degree

Tools

ATS

HRIS

Job description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

The Human Resources (HR) Generalist manages various aspects of the HR function of an Eataly store including but not limited to: recruitment, onboarding, training, interpretation of policies, performance management, employee relations and terminations. Reports to the Human Resources Business Partner (HRBP).

• Collaborates with the HRBP to deploy a fully integrated People strategy from acquisition to exit
• Executes all aspects of the recruitment process using the Applicant Tracking System: sources candidates; screens and selects candidates for advancement in the hiring process; coordinates interviews; collects feedback; manages candidate experience and follow up
• Organizes in-store hiring events and participates in external job fairs
• Provides training to hiring managers on the Applicant Tracking System and effective interviewing
• Prepares employees for proper cultural assimilation through onboarding and new hire orientation
• Serves as a fairness advocate and manages employee relations issues: conducts effective, thorough and objective investigations, hearing and resolving employee grievances; counsels employees and supervisors
• Works with managers to make coaching and development of employees a daily activity
• Collaborates with Corporate to build and implement trainings for employees
• Drives awareness and adoption of broad benefits offerings at Eataly
• Conducts and analyzes exit interviews to identify and recommend improvements to existing processes
• Ensures legal compliance by monitoring and implementing applicable HR federal and state requirements
• Supports the HRBP with metrics and data analysis
• Performs other duties as required or assigned

Qualifications

• Bachelor’s Degree
• 3+ years of HR experience, preferably in retail and/or hospitality
• Understanding of all components of HR including systems, databases and metrics
• Solid analytical and problem-solving skills
• Excellent communication, listening and interpersonal skills
• Fluency in Spanish preferred

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!