Human Resources Generalist

HMSHost; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Holiday pay

Meal and Transportation Benefits

401(k) retirement plan with company"

Job summary

HMSHost is seeking an HR Generalist to support HR operations at Dallas Fort Worth International Airport. You will serve as a trusted advisor to operations leaders, drive employee engagement, administer policies, and partner with recruiting to onboard talent.

The role emphasizes confidentiality, compliance, and a strong culture of service. Based on-site at DFW, you will analyze HR metrics for workforce planning, conduct investigations, and deliver onboarding and training aligned with corporate

Qualifications

• Bachelor’s degree in HR, Business, or related field or equivalent experience.

Responsibilities

• Provide HR guidance to operations leaders on employee relations and performance.
• Administer HR policies, procedures, and programs.
• Drive employee engagement, retention, and recognition initiatives.
• Conduct investigations, counseling, and exit interviews with confidentiality.
• Analyze HR metrics to support workforce planning.
• Collaborate with recruiting to source and onboard talent.
• Deliver new hire orientation and training aligned with standards.
• Ensure compliance with labor laws and company policies.
• Maintain accurate employee records and HR systems.
• Support audits and adhere to airport policies.
• Partner on HR projects at branch, regional, or org level.

Skills

Employee relations

Performance management

HR data analytics

Confidentiality & judgement

Interpersonal communication

Policy compliance

Independently collaborative

Education

Bachelor’s degree in HR or related field

Tools

PeopleSoft

HRIS platforms

Microsoft Office

Job description

We are seeking a dynamic and people-focused HR Generalist to support human resources operations at Dallas Fort Worth International Airport (DFW). This role is a key partner to operations leadership and employees, bridging strategic HR initiatives with day-to-day execution. As a trusted advisor, you will drive HR programs, ensure compliance, support employee relations, and contribute to a positive and engaging workplace culture across one or multiple operational units.

Key Responsibilities:

• Serve as a trusted HR advisor to operations leaders, providing guidance on employee relations, performance management, and workplace concerns
• Support the implementation and administration of HR policies, procedures, and programs
• Partner with leadership to drive employee engagement, retention, and recognition initiatives
• Conduct employee investigations, counseling, and exit interviews with professionalism and confidentiality
• Analyze HR metrics (turnover, staffing levels, compensation trends, etc.) to support workforce planning and decision-making
• Collaborate with recruiting teams to source, screen, hire, and onboard talent
• Deliver new hire orientation and training programs aligned with corporate standards
• Ensure compliance with federal, state, and local labor laws, company policies, and (where applicable) collective bargaining agreements
• Act as a resource for employees regarding benefits, compensation, scheduling, policies, and HR processes
• Maintain accurate employee records and HR systems (e.g., PeopleSoft)
• Support audits and ensure adherence to airport/landlord policies and operational requirements
• Partner on HR projects and initiatives at the branch, regional, or organizational level

What You Bring:

• Bachelor’s degree in Human Resources, Business, or a related field (or equivalent experience)
• 3–5+ years of HR Generalist or Recruiting experience
• Strong knowledge of HR best practices, employment law, and compliance requirements
• Experience in employee relations, investigations, and performance management
• Ability to manage sensitive situations with confidentiality and sound judgment
• Strong analytical skills with experience interpreting HR data and metrics
• Excellent interpersonal and communication skills across all organizational levels
• Proficiency in HR systems and tools (e.g., PeopleSoft, HRIS platforms, Microsoft Office)
• SHRM certification or working toward certification is preferred
• Ability to work independently and collaboratively in a fast-paced environment
• Full-time position, On-Site
• Must have open availability, including weekdays, weekends, and varied shifts
• Based onsite at Dallas Fort Worth International Airport (DFW)
• Occasional regional or national travel may be required

Why Join Us?

• Be a key contributor to a high-impact, fast-paced airport operation
• Play a strategic & tactical role in shaping employee experience and organizational culture
• Gain exposure to diverse HR functions and leadership teams
• Opportunities for professional growth and career advancement

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match
• Employee assistance program
• Training and exciting career growth opportunities

To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/.

Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), Drug Free Workplace (DFW)

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).