Human Resources Generalist

Anakeesta; Gatlinburg (TN); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Medical, dental, and vision insurance

Life insurance

401(k) retirement plan

Free admission for employees and IMMED

Employee discounts on food and merch

Generous pass exchange program with AT

Other attractions perks

Job summary

Anakeesta, Gatlinburg, TN, is seeking a Human Resources Generalist to support HR processes across all locations. This role focuses on HRIS administration, recruitment, and delivering exceptional service to team members.

You will help manage I-9 compliance, payroll via Paycom, and new-hire orientation while maintaining confidential HR records and supporting benefits coordination.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal skills with discretion for sensitive situations.
• Excellent organizational skills with attention to detail.
• High level of integrity and professionalism.
• Proficiency in Microsoft Office Suite and related software.
• Ability to learn HRIS/payroll systems (Paycom a plus).

Responsibilities

• Serve as a primary HR contact for employee questions and requests.
• Complete I-9 forms, verify documents, and maintain compliance files.
• Process terminations and related documentation.
• Conduct workplace investigations and report findings to HR leadership.
• Conduct regular employee engagement check-ins within departments.
• Maintain Paycom payroll records and assist with payroll questions.
• Send offer letters for hourly roles and coordinate start dates and orientation.
• Assist with new hire orientation sessions.
• Prepare new hire materials including name badges and uniforms.
• Support HRIS payroll functions and distribute checks.
• Liaise between the organization and benefits providers.
• Assist with onboarding sessions and HR events.
• Perform other duties to support HR operations.

Skills

Communication skills

Interpersonal skills

Organizational skills

Integrity

MS Office

HRIS/Paycom

Education

Associate degree

Bachelor's degree preferred

Job description

Job DetailsJob Location: Anakeesta - Gatlinburg, TN 37738Salary Range: $60,000.00 SalaryHuman Resources Generalist

Job Summary

Anakeestais an award-winning theme park creating unforgettable outdoor experiences by immersing guests of all ages in the beauty and adventure of the Great Smoky Mountains. Whether helping create lifelong vacation memories or supporting the team behind the scenes, this is your opportunity to grow your career in a dynamic, people-first environment.

We are seeking aHuman Resources Generalistto support andfacilitateHR processes across allAnakeestabusiness locations. This role plays a key part in ensuring effective and efficient HR operations, supporting bothHRIS administration and recruitment, while providing exceptional service to our team members.

Your Responsibilities

• Serve as a primary point of contact for employee questions, requests, and general HR support.
• Complete I-9 forms, verify documentation, andmaintaincompliance files.
• Process terminations andassistwith related documentation.
• Conduct workplace investigations and report findings to the Human Resources Manager or Director asappropriate.
• Conduct regularly scheduled employee engagement check-ins within assigned departments.
• Process andmaintainnew hire records inPaycom, ensuring accuracy and completion.
• Ensure all required new hire paperwork is completed if an employee begins prior to orientation.
• Maintainaccurate, up-to-date, and confidential HR files, records, and documentation.
• Perform periodic audits of HR files to ensure compliance and completeness.
• Respond to applicant and employee inquiriesregardingpolicies, benefits, and hiring processes; elevate complex matters as needed.
• Send offer letters for hourly, non-leadership roles and coordinate start dates and new hire orientation with hiring managers.
• Prepare new hire materials, including name badges and uniforms.
• Assist with Paycom payroll functions, including processing, answering employee questions, correcting errors, and distributing checks.
• Act as a liaison between the organization and external benefits providers.
• Conduct orassistwith new hire orientation sessions.
• Support the planning and execution of HR-related events such as benefits enrollment, company meetings, employee recognition events, holiday celebrations, and retirements.
• Perform other duties as assigned to support HR operations.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to handle sensitive and confidential situations with professionalism and discretion.
• Excellent organizational skills and strong attention to detail.
• High levelof integrity, professionalism, and workethic.
• Proficiencyin Microsoft Office Suite or related software.
• Ability to quickly learn and utilize HRIS, payroll systems, and related applications (Paycom experience a plus).

Education & Experience

• Associate degree in a related fieldrequired;Bachelor’sdegree preferred.
• Prior Human Resources experience preferred.

Perks of WorkingWithUs

• Competitive salary
• Paid time off
• Medical, dental, and vision insurance
• Life insurance
• 401(k) retirement plan
• Free admission for employees and immediate family
• Employee discounts on food and merchandise
• Generous pass exchange program with area attractions

About Us

AtAnakeesta, we believe our people are theheartof everything we do. When you start your career here, we hopeyou’llgrow with us—professionally, personally, and alongside a team that truly supports one another.

Be a Breath of Fresh Air.