Human Resources Generalist

Rhino Tool House; Fall River (MA); On-site; USD 65,000 - 80,000; Full time

Job summary

Rhino Tool House in Fall River, MA is seeking a Human Resources Generalist to support day-to-day HR operations, employee relations, onboarding, benefits administration, and policy implementation.

The ideal candidate has 2–5 years HR experience, proficiency with ADP Workforce Now, and strong communication, confidentiality, and organizational skills to maintain records and ensure compliance.

Qualifications

• Bachelor’s degree in HR or related field preferred (not required).
• 2–5 years HR experience preferred.
• Experience using ADP Workforce Now required.
• Knowledge of employment laws and HR best practices.

Responsibilities

• Support day-to-day HR operations and employee relations.
• Coordinate onboarding and maintain personnel files in ADP Workforce Now.
• Assist with benefits enrollment and payroll data updates in ADP.
• Ensure compliance with federal, state, and local employment laws.

Skills

Employee relations

Communication

Organizational skills

Confidentiality

Education

Bachelor’s degree in Human Resources or related field

Tools

ADP Workforce Now

Microsoft Excel

Job description

The Human Resources Generalist is responsible for supporting day-to-day HR operations and providing comprehensive human resources support across the organization. This role focuses on employee relations, benefits administration, compliance, performance management, onboarding, and HR policy implementation while promoting a positive and productive workplace culture. Experience with ADP Workforce Now is required.

Essential Duties and Responsibilities

Employee Relations:

• Serve as a primary point of contact for employees’ questions regarding HR policies, procedures, and benefits
• Assist with resolving employee concerns and workplace issues in a professional and confidential manner
• Support employee engagement, retention, and recognition initiatives
• Promote a positive and inclusive work environment

Onboarding & Employee Support:

• Coordinate new hire onboarding and orientation processes
• Maintain employee personnel files and HR documentation within ADP Workforce Now
• Ensure completion of required onboarding paperwork and compliance documents

Benefits & Payroll Support:

• Assist employees with benefits enrollment, changes, and questions
• Coordinate with payroll to ensure accurate employee information, timekeeping records, and system updates within ADP
• Support leave administration including FMLA, ADA, workers’ compensation, and other leave programs

Compliance & HR Administration:

• Maintain compliance with federal, state, and local employment laws and regulations
• Maintain accurate HR records, reports, and employee data within HRIS systems
• Generate reports and support audits using ADP Workforce Now
• Assist with policy development, implementation, and employee handbook updates

Performance Management & Training:

• Assist managers with performance review processes and employee development planning
• Coordinate employee training and professional development programs
• Track required certifications, trainings, and compliance requirements

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• 2–5 years of HR experience preferred
• Experience using ADP Workforce Now required
• Knowledge of employment laws and HR best practices
• Strong interpersonal, communication, and organizational skills
• Ability to maintain confidentiality and handle sensitive information professionally
• Proficiency with Microsoft Office Suite, particularly Excel

Physical Requirements:

• Ability to sit, stand, and use office equipment for extended periods
• Occasional lifting of up to 20 pounds may be required
• Office work environment depending on company needs
• Standard business hours with occasional additional hours as needed