Human Resources Generalist

Winston Flowers; Boston, Northern (MA, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Free on-site parking

Medical, dental and vision insurance

Company-paid life and long-term/disab.

401(k) with company match

Employee discount

Paid time off

Job summary

Winston Flowers seeks a full-time HR Generalist to provide outstanding internal service and execute HR processes in a fast-paced creative retail environment. The role emphasizes benefits administration, onboarding, and compliance across multi-location operations.

The ideal candidate will be energetic, proactive, and capable of working independently and with teams while navigating confidential information and complex requests in English and Spanish.

Qualifications

• Three years of progressive HR and benefits administration experience.
• Strong knowledge of employment laws and benefits compliance.
• Bilingual in English and Spanish is required.
• Proficiency with HRIS systems and standard MS Office.
• Ability to handle confidential, time-sensitive issues with discretion.

Responsibilities

• Serve as primary benefits administrator for medical, dental, COBRA, workers' comp and 401(k).
• Manage HRIS data updates, new hires, transfers and pay changes in compliance.
• Conduct new hire orientations and onboarding coordination with managers.
• Lead annual benefits enrollment, audits and open enrollment processes.
• Support exit processes, COBRA and employment verifications as needed.
• Partner with HR Director on special projects and process improvements.

Skills

Bilingual English/Spanish

HRIS (Paylocity)

Microsoft Word

Microsoft Excel

Employee relations

Tools

Paylocity

Microsoft Office Suite

Job description

Description

For over 80 years, the dedicated team at Winston Flowers has been committed to fostering excellence in everything we do. Today, our family-owned company has a worldwide online presence, two state-of-the-art design studios-60,000 square feet in Boston and 12,000 square feet in New York City and retail shops throughout the Greater Boston area and in Greenwich, Connecticut. Each and every person on our team works in pursuit of a singular goal: to take care of our clients' precious moments as if they were our own.

We are seeking a full-time Human Resources Generalist to provide exemplary internal customer service and execution of Human Resources functions and processes in accordance with applicable laws, plan provisions and company guidelines. The ideal candidate is energetic, proactive, and self-motivated, with the ability to work independently and collaboratively in a fast-paced, diverse, and creative environment.

Job Responsibilities:

• Primary employee benefits administrator for medical, dental, COBRA, workers' compensation, disability & life insurance, and 401(k) plans; maintains a strong knowledge of all plans and responsible to perform all compliance-related recordkeeping functions and reconciliation of monthly invoices
• Administers and maintain HRIS (Paylocity) data and employee records, including, ensuring accurate and timely processing of updates, including new hires, transfers and promotions, pay rate changes, wage garnishments in compliance with federal, state and local payroll, wage and hour laws and best practices
• Consults on employee questions and issues, ensuring confidentiality and consistency with company policy and practices, escalating to Director of Human Resources as appropriate
• Leads new hire orientations, process pre-hire information and applicable benefits plans, coordinate setup of IT needs and partner with hiring manager to coordinate onboarding events for all new hires, ensuring an exemplary new employee experience
• Performs exit interviews and report feedback as appropriate; primary point of contact for post-employment activities - COBRA, employment verifications, etc.
• Administers annual benefits open enrollment, benefits fair and annual 401(k) testing and audit, as well as planning of select employee events? ??
• Consistently evaluates policies, processes and best practices within the department and company and partner with Director of Human Resources to evolve and update as needed
• Partners with Director of Human Resources and/or managers on other special projects as needed

Requirements

• Three years of progressive experience in Human Resources and benefits administration, with a strong working knowledge of employment laws, benefits compliance and HR best practices. Experience in a creative, retail, or fast-paced environment is preferred
• Bilingual in English and Spanish, with strong written and verbal communication skills in both languages, required.
• Proactive, analytical, and service-oriented, with the ability to build collaborative relationships and communicate effectively with a diverse employee population.
• Exemplary written, verbal and interpersonal communication skills; bilingual in spoken and written Spanish is a plus
• Proactive and analytical with a customer service orientation, with the ability to communicate collaboratively and effectively with a diverse employee population
• Highly organized and detail-oriented, with the ability prioritize and manage multiple projects and initiatives
• Ability to resolve highly confidential, time-sensitive and complex issues independently and with sound judgment
• Must be proficient with standard Microsoft Office programs, primarily Word and Excel; previous experience with Paylocity or other HRIS systems

Other:

• Full-time position; core schedule will be Monday - Friday, with occasional weekend availability as business needs require
• On-site; Five days/ week
• Flexible to perform other business support responsibilities and projects during peak business periods
• Occasional local and/or regional travel may be required

Winston Flowers' benefits are comprehensive and include competitive compensation, free on-site parking, paid time off, medical, dental and vision insurance, company-paid life and long term disability insurance, short term disability, pre-tax commuter and dependent care accounts; 401(k) and health savings account, both with company match, and a generous employee discount.