Human Resources Generalist

Acro Service Corp; Austin (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Acro Service Corp in Austin, TX seeks an HR Generalist to support employee relations, payroll, benefits, LOA, and timekeeping. You'll partner with leaders to ensure compliance and a productive work environment.

Ideal candidates have 3-5 years HR experience, Bachelor's degree, and strong Excel skills to analyze reports and improve processes. This role focuses on high-volume operations and regulatory compliance.

Qualifications

• Bachelor's degree from an accredited college or university.
• 3-5 years of HR experience including payroll, benefits administration, and LOA management.
• Experience in high-volume environments such as manufacturing, distribution, or retail is preferred.

Responsibilities

• Administer local benefits enrollment and new-hire benefits presentations.
• Respond to benefit inquiries and ensure timely resolution.
• Manage full LOA process and coordinate return-to-work activities after medical release.
• Maintain LOA coding in Kronos and ensure alignment with reporting.
• Process overpayments recovery requests and coordinate with payroll on disability status.
• Prepare scheduled and ad hoc HR reports related to benefits and payroll.
• Support recruiting activities, source candidates, and schedule interviews.
• Assist with unemployment claims and visa-related processes.
• Support timekeeping for hourly, salaried, and temporary staff and correct time records.
• Administer time and attendance and paid leave policies.
• Assist employees and supervisors with payroll/timekeeping questions.
• Identify opportunities to improve payroll processes and efficiency.
• Support special HR projects while maintaining confidentiality.

Skills

Payroll administration

Benefits administration

Leave of absence management

Kronos timekeeping

Advanced Excel

HR reporting

Confidentiality

Education

Bachelor's degree

Tools

Kronos

Job description

The HR Generalist supports employees and leaders by managing employee relations, benefits administration, leave of absence (LOA), payroll and timekeeping support, talent acquisition, onboarding, and day-to-day HR operations. This role ensures compliance with company policies, employment laws, and regulatory requirements while promoting a positive and productive work environment.

The ideal candidate has 3-5 years of HR experience, including direct experience with payroll, benefits administration, and leave of absence management. Experience supporting manufacturing, distribution, retail, or other high-volume workforce environments is strongly preferred.

Key Responsibilities:

• Administer local employee benefit programs, including enrollment and new-hire and conversion benefits presentations.
• Respond to employee benefit inquiries and ensure timely, accurate resolution.
• Manage the full leave of absence (LOA) process, monitor cases, and coordinate return-to-work activities following medical release.
• Maintain accurate LOA coding in Kronos and ensure alignment with LOA and Occupational Health Services (OHS) reporting.
• Process overpayment recovery requests and coordinate with corporate payroll regarding disability status and pending overpayments.
• Prepare scheduled and ad hoc reports related to benefits, payroll, and HR requirements.
• Support recruiting activities, source candidates, and schedule interviews.
• Process unemployment claims and assist with visa-related processes.
• Support accurate timekeeping for hourly, salaried, and temporary employees by reviewing and correcting time records and pay adjustments.
• Administer time and attendance and paid leave policies.
• Assist employees and supervisors with payroll and timekeeping questions.
• Identify opportunities to improve payroll processes and operational efficiency.
• Support special HR projects and assignments as needed.
• Maintain confidentiality and ensure compliance with company policies and applicable employment laws.

Required Skills:

• Strong understanding of payroll, benefits administration, eligibility requirements, and enrollment procedures.
• Advanced Microsoft Excel skills, including VLOOKUP, pivot tables, and data analysis.
• Strong analytical skills and the ability to prepare accurate, actionable reports.
• Excellent written and verbal communication skills, including editing and proofreading.
• High level of confidentiality and sound judgment when handling sensitive employee information.
• Strong organizational, time-management, and follow-through skills.
• Ability to manage multiple priorities and high volumes of work within deadlines.
• Strong problem-solving skills and a customer-service-oriented approach.
• Ability to work independently with minimal supervision.
• Excellent attention to detail and accuracy.

Preferred Experience:

• Experience supporting manufacturing, distribution, retail, or other high-volume workforce environments.
• Experience with Kronos or similar time-and-attendance systems.
• Experience with HR reporting, payroll systems, benefits administration, and leave management.
• Experience with recruiting coordination, onboarding, unemployment claims, and visa processes.

Education Requirement:

• Bachelor's degree from an accredited college or university required.
• 3-5 years of HR experience, including direct experience in payroll, benefits administration, and leave of absence management.