Human Resources Director

AccruePartners; United States; Hybrid; USD 110,000 - 160,000; Full time

Job summary

AccruePartners seeks a first dedicated HR leader to build and scale the people function across multiple sites in a growing service business. Hybrid in Charlotte, NC with ~4 days in the office, and travel as needed.

Lead HRIS implementation, harmonize policies and benefits, and partner with accounting to coordinate payroll and compliance. This role requires hands-on execution and strategic development of scalable HR processes for a high-volume workforce.

Qualifications

• Hands-on HR experience in a multi-site business environment with hourly staff.
• Experience across payroll processing, benefits, onboarding, employee relations, compliance, workers’ compensation, and policy administration.

Responsibilities

• Help evaluate, select, and implement a unified HRIS platform while creating the foundation to bring two legacy businesses onto one operating system.
• Harmonize employee handbooks, policies, PTO practices, benefits programs, payroll processes, employee files, and related HR procedures.
• Partner with accounting and operations to support payroll coordination, benefits administration, onboarding, compliance, employee documentation, and HR reporting.
• Support field leaders with employee relations, investigations, performance management, workers’ compensation, documentation, and practical compliance needs.
• Build scalable HR processes that support a high-volume, multi-site hourly workforce and position the organization for continued growth.

Skills

HR leadership

HRIS

Payroll coordination

Employee relations

Job description

THE TEAM YOU WILL BE JOINING

• A fast-growing, multi-site service business with a largely hourly employee population across several operating markets.
• An entrepreneurial, field-oriented organization with a strong focus on store-level execution, customer experience, and operational consistency.

WHAT THEY OFFER YOU

• The opportunity to serve as the first dedicated HR leader and build the people function from the ground up.
• High visibility with executive leadership and the ability to directly influence how HR scales across the organization.
• A role that blends strategy, systems, process-building, and hands-on execution rather than operating within a narrow HR lane.
• Strong growth potential as the business continues to expand and the HR function matures.
• The opportunity to support field operations, store teams, accounting, and leadership during an important stage of growth and integration.

LOCATION

• Hybrid flexibility in Charlotte, NC, with an expectation of approximately 4 days in the office depending on business needs.
• Some initial travel to operating locations may be helpful early on, but ongoing travel is not expected to be significant.

RESPONSIBILITIES

• Help evaluate, select, and implement a unified HRIS platform while creating the foundation to bring two legacy businesses onto one operating system.
• Harmonize employee handbooks, policies, PTO practices, benefits programs, payroll processes, employee files, and related HR procedures.
• Partner closely with accounting and operations to support payroll coordination, benefits administration, onboarding, compliance, employee documentation, and HR reporting.
• Support field leaders with employee relations, investigations, performance management, workers’ compensation, documentation, and practical compliance needs.
• Build scalable HR processes that support a high-volume, multi-site hourly workforce and position the organization for continued growth.

THE BACKGROUND THAT FITS

• Hands-on HR experience within a multi-site business environment supporting hourly employee populations.
• Background in service-based, field-based, retail, hospitality, or other high-volume operational environments is highly preferred.
• Experience across core HR operations, including payroll processing, benefits administration, onboarding, employee relations, compliance, workers’ compensation, and policy administration.
• Ability to operate as a department of one in the near term while building greater structure, consistency, and process across the business.
• Strong judgment, discretion, and communication skills, with the ability to partner effectively with accounting, operations, and executive leadership in a practical, business-minded way.