Human Resources Director

Marcus Hotels & Resorts; Palm Desert (CA); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Room discounts

Restaurant discounts

PTO

Medical, dental, vision insurance

Life insurance

401k with employer match

Employee assistance program

Job summary

Marcus Hotels & Resorts is seeking a Human Resources Director for HOTEL PASEO, Autograph Collection in Palm Desert, CA. You will serve as a strategic partner on the Executive Committee, oversee HR administration, and shape culture across 150 associates.

You will lead recruiting, onboarding, training, payroll/benefits, and policy compliance, while aligning with Marriott brand standards and local laws. A visible, hands-on leader with hospitality experience is essential.

Qualifications

• 5 to 8 years total HR experience including talent acquisition, associate relations, training and benefits.
• 3 to 5+ years HR leadership, preferably in hotel or hospitality settings.
• Deep knowledge of California labor laws, workers' compensation, and HRIS/payroll.
• Hands-on, visible leader with passion for supporting teams delivering guest experiences.
• Strong interpersonal skills to interact with all levels of the organization.
• Budget management experience highly preferred.
• Familiarity with PeopleSoft (HRIS) and/or Taleo Enterprise (ATS) helpful.
• Past Marriott brand experience ideal but not required.
• Spanish bilingual preferred.
• Bachelor’s degree or equivalent in related field.

Responsibilities

• Oversee all areas of HR administration including associate relations, recruiting, onboarding, training and benefits.
• Provide guidance on associate relations issues, investigations, coaching, and policy enforcement.
• Support brand training programs and stay current with industry trends to enhance programs.
• Facilitate annual goals, performance reviews, salary increases and bonus payouts.
• Develop annual budgets for salaried labor and HR operating expenses with monthly forecasting.
• Serve as a strategic partner on the Executive Committee and support other departments.
• Champion recognition programs and elevate service standards across departments.
• Ensure compliance with employment laws and company policies.
• Oversee compensation, benefits, leaves, workers’ comp, safety and security administration.
• Perform other duties as needed.

Skills

HR leadership

Talent acquisition

Employee relations

Budget management

Communication

Interpersonal skills

Hotel/hospitality experience

Spanish bilingual

Education

Bachelor's degree or equivalent

Tools

PeopleSoft

Taleo

Job description

If you are passionate about hospitality, thrive in a boutique environment, and are dedicated to creating exceptional guest experiences, a fresh take on luxury awaits in the heart of Palm Desert. At HOTEL PASEO, Autograph Collection, modern sophistication meets the relaxed spirit of the desert, creating a destination that is both vibrant and effortlessly refined. We are seeking a Human Resources Director to join our team and serve as an essential strategic partner on our Executive Committee, shaping the very essence of our culture. In this role you will report to the Hotel General Manager and be responsible for fostering unity and teamwork among our talented associates. Part of the Milwaukee-based Marcus Hotels & Resorts portfolio, HOTEL PASEO offers guests a distinctive desert retreat featuring 150 thoughtfully designed guest rooms and suites, many showcasing breathtaking views of the San Jacinto Mountains and palm-lined landscape. Guests can unwind by our resort‑style pool and on‑site spa, explore the area on complimentary bicycles, and enjoy inspired dining at Larkspur Grill, Lemon Drop Pool Bar or Café Paseo. Located along world-renowned El Paseo, our boutique hotel places guests steps from premier shopping, art galleries, acclaimed restaurants, and vibrant nightlife while serving as the perfect gateway to Palm Springs and the Coachella Valley.

What will you be doing?

• Oversee all areas of Human Resources administration. This includes but is not limited to associate relations, recruiting and onboarding, training and development, benefit administration, leave of absence, workers compensation, policy compliance, culture building, and community involvement.
• Provide guidance on associate relations issues such as investigations, coaching/counseling, and policy enforcement.
• Recommend, evaluate and support Marriott and Marcus Hotels’ brand training and development programs, as well as remain current with industry trends in order to make necessary enhancements.
• Facilitate annual goal setting, performance reviews, salary increases, and bonus payouts for all eligible associates.
• Develop annual budgets for salaried labor and HR operating expenses. Ensure expenses are forecasted correctly on a monthly basis.
• Act as a member of the Executive Committee. Understand how to best support operational departments by working closely with your peers.
• Serve as a strategic partner who helps develops high potential leaders and advocates for their progression.
• Champion associate recognition and service excellence programs such as employee of the month, celebrating positive guest surveys, encouraging cross‑departmental appreciation, and continuing to elevate service standards.
• Ensure communication of and compliance with all policies, standards and practices, as well as federal, state and local legislation pertaining to employment law.
• Provide Human Resources generalist oversight related to compensation practices, benefit plans and administration, leave of absence administration, workers compensation administration, as well as safety and security compliance.
• Other duties as needed.

What should you bring to the role?

• 5 to 8 years of total HR experience, including responsibility for talent acquisition, associate relations, training, benefits, etc.
• 3 to 5+ years of proven HR leadership experience, preferably in a hotel or hospitality setting
• Deep knowledge of California labor laws, employee relations strategies, workers' compensation, and HRIS/payroll systems
• A highly visible, approachable, and hands-on presence, with a deep passion for supporting the teams that deliver world‑class guest experiences
• Strong interpersonal skills to interact positively with all levels of the organization
• Budget management experience highly preferred
• Familiarity with PeopleSoft (HRIS) and/or Taleo Enterprise (ATS) helpful
• Past Marriott brand experience would be ideal but not required
• Spanish bilingual preffered
• Preferred: Bachelor's Degree or equivalent in a related field

What’s in it for you?

• Participation in the annual Executive Committee bonus program
• Potential for annual incentives based on property and personal performance
• Room discounts at Marcus Hotels & Resorts and Marriott worldwide locations
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company‑paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

Salary Estimate: $115,000-$125,000/year

Who We Are

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60 year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 17 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all‑encompassing list of responsibilities, duties, and skills.

We are an equal opportunity employer and maintain a drug free work place. This organization uses E-Verify to confirm employment eligibility in the US.