Human Resources Director

Integrity Staffing Solutions; Dallas (TX); On-site; USD 180,000 - 250,000; Full time

Job summary

Integrity Staffing Solutions is seeking a Senior Director of HR for Fulfillment Operations to lead the HR function across a growing multi-state fulfillment network. This role will work with Operations leadership to transition a contingent workforce to full-time employees while strengthening compliance, employee relations, talent acquisition, and workforce planning.

The position requires the ability to travel ~50% and to be based in or near Dallas, with roles spanning multiple major U.S. markets.

Qualifications

• Bachelor's degree required; SPHR or SHRM-SCP preferred.
• Proven HR leadership across multi-site fulfillment/logistics environments.
• Experience transitioning contingent/workforce to full-time across locations.

Responsibilities

• Develop and execute an HR strategy for fulfillment operations aligned with growth and priorities.
• Lead the transition from contingent to full-time workforce across multiple centers.
• Build policies, onboarding, compensation, and integration processes for the workforce transition.
• Mentor and manage a high-performing HR team across geographically dispersed centers.
• Establish scalable HR operating procedures, service standards, and reporting.

Skills

HR leadership

Multi-site operations

Talent acquisition

Workforce planning

Regulatory compliance

Employee relations

Strategic advisory

Employment law

Education

Bachelor's degree

SPHR or SHRM-SCP certification

Job description

Senior Director of Human Resources - Fulfillment Operations

Location: Dallas, Atlanta, Los Angeles, Chicago or Bellevue, WA

Travel: Approximately 50%

Our client is seeking an experienced HR leader to build and scale the HR function across a growing, multi-state fulfillment network.

This highly visible role will partner with Operations leadership to transition a contingent workforce to a full-time employee model while strengthening compliance, employee relations, talent acquisition, and workforce planning.

What You'll Do

• Develop and execute a comprehensive HR strategy for fulfillment operations that aligns with organizational objectives, growth plans, and operational priorities.
• Lead the strategic transition from a temporary or contingent workforce to a full-time employee model across multiple fulfillment centers.
• Develop the policies, procedures, staffing plans, onboarding programs, compensation practices, and employee-integration processes required to support the workforce transition.
• Build, mentor, and manage a high-performing HR team supporting geographically dispersed fulfillment centers.
• Establish scalable HR operating procedures, service-delivery standards, reporting practices, and accountability measures.
• Serve as a strategic advisor to senior Operations leaders on workforce planning, organizational design, talent management, retention, productivity, and employee engagement.
• Ensure compliance with federal, state, and local employment laws across a complex, multi-state operating environment.
• Develop workforce plans that support seasonal demands, facility growth, hiring forecasts, turnover reduction, and labor-cost objectives.
• Lead high-volume talent-acquisition strategies for hourly, non-exempt, professional, and leadership positions.
• Design and implement performance-management, succession-planning, leadership-development, and employee-retention programs.
• Establish meaningful HR metrics and reporting related to headcount, turnover, absenteeism, time to fill, employee relations, labor costs, and compliance.
• Champion a high-performance culture centered on accountability, operational excellence, employee engagement, inclusion, and continuous improvement.
• Maintain a strong on-site presence throughout the fulfillment network and travel approximately 50% to support facilities, leaders, and employees.

What You'll Bring

• 12+ years of progressive HR experience, including 5+ years in HR leadership
• HR leadership experience within multi-site fulfillment, logistics, distribution, manufacturing, or warehouse operations
• Proven experience supporting large hourly and non-exempt workforces across multiple locations
• Experience in a heavily regulated logistics, transportation, fulfillment, manufacturing, or supply-chain organization.
• Demonstrated success building or scaling HR capabilities in a growing organization
• Experience transitioning contingent or temporary employees to full-time roles
• Strong knowledge of employment law, employee relations, investigations, claims management, and multi-state compliance
• Experience supporting operations in NJ, WI, TX, GA, and CA
• Expertise in high-volume hiring, workforce planning, retention, and HR metrics
• Ability to travel approximately 50%
• Must be based in or near Dallas, Atlanta, Los Angeles, or Bellevue
• A bachelor's degree and SPHR or SHRM-SCP certification