Human Resources Coordinator

Hollywood Casino Toledo; Toledo (OH); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

Hollywood Casino Toledo is seeking an entry-level HR support role to assist in employment processes, team events and records management across our Toledo property.

You will handle front desk tasks, answer team member questions, maintain employee records, and support onboarding activities while upholding confidentiality and high service standards. Flexibility to work various shifts, including holidays and weekends, is required.

Qualifications

• Proficient in Microsoft Office; familiarity with HR systems preferred.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and maintain confidentiality.

Responsibilities

• Provide assistance in all areas of HR, including employment, team events and record retention.
• Maintain general office, front counter, lobby area and kiosks in neat condition.
• Handle team member questions and escalate issues as appropriate.
• Perform administrative duties, including maintaining employee records, data input and reporting; ordering supplies and badges.
• Assist in coordinating Talent Audition and New Hire Orientation.
• Help develop and maintain property communications and posters.
• Maintain positive attitude and professional demeanor with team members, applicants and guests.
• Support engagement, wellness and retention events.
• Promote superior customer service in line with standards.
• Ensure compliance with local, state, and federal regulations and report issues.

Skills

Excellent verbal and written коммуника

Multitasking

Organizational skills

Customer service focus

Tools

Microsoft Office

iCIMS

UltiPro

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Provides assistance in all areas of HR, including employment, communication, team member events and record retention.


• Maintains general office, front counter, lobby area and TDR kiosks ensuring that they are neat/clean, orderly and well stocked.


• Handles Team Member questions/requests and escalated issues as appropriate to ensure prompt resolution.


• Performs administrative duties, including maintaining employee records, data input and research; preparing reports; ordering office supplies, team member/vendor badges, gaming licensing and renewals, etc.


• Assists in coordinating and facilitating Talent Audition and New Hire Orientation.


• Assists in developing and maintaining property communication, to include employee self service portal, back-of-house hallways; maintaining updated required federal, state and local posters, and property communications


• Maintains an upbeat & positive attitude as well as a professional, courteous and friendly demeanor with all Team Members, applicants and guests.


• Assists with design and execution of engagement, wellness and retention events.


• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.


• Responsible for ensuring the compliance with all local, state, and federal regulations within area of responsibility and reporting potential issues to management.

BRING US YOUR BEST.

• Proficient computer skills including Microsoft Office software (Word, PowerPoint, Excel, and Outlook); iCIMS and Ultipro experience a plus.


• Excellent verbal and written skills.


• Ability to maintain confidentiality of sensitive information.


• Ability to multi-task and problem solve.


• Excellent organizational skills, presentation skills and ability to work independently and collaboratively.


• Exceptional customer service focus including attention to producing quality results.


• Must approach team member questions and concerns in a caring, confidential and helpful manner.


• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

Follow us.

We’re changing entertainment.

Equal Opportunity Employer

STARTING SALARY

$20 per hour