HR COORDINATOR

Priority Dispatch Corp.; Austin (TX); On-site; USD 28,000 - 39,000; Part time

Job summary

Priority Dispatch Corp. is seeking an HR Coordinator in the Austin area to provide administrative support across Human Resources, including onboarding, timekeeping, benefits, HRIS, and compliance.

This part-time role requires handling confidential information, coordinating background checks, and supporting payroll and system access. The HR Coordinator will work across multiple sites, maintain organized records, and assist with employee questions while escalating complex issues to the Director of

Qualifications

• High school diploma or equivalent with at least 1 year in admin, HR, payroll, recruiting, or related work.
• Experience handling confidential information and maintaining organized records; able to meet deadlines using Office/Workspace tools.
• Associate or bachelor’s degree, 2+ years HR experience, Paycom or healthcare experience, or SHRM-CP/PHR certification preferred.

Responsibilities

• Post approved positions, maintain applicant records, schedule interviews, communicate with candidates, and prepare offer letters.
• Coordinate background checks, drug screens, healthcare sanctions, references, and pre-employment items; track items and escalate delays.
• Create employee profiles and onboarding workflows in Paycom or HRIS; support I-9, E-Verify, tax, direct-deposit and documents.
• Coordinate onboarding, system access, first-day communication, and training assignments; ensure on-time completion.
• Audit and maintain confidential personnel files, training records, payroll docs; address gaps and corrections.
• Review timekeeping for missing punches, discrepancies; liaise with employees/supervisors before payroll deadlines.
• Answer routine benefits and payroll questions using approved materials; support Paycom/HRIS use.

Job description

JOB DESCRIPTIONJob Title: HR CoordinatorDepartment: Human ResourcesReports To: Director of Human ResourcesFLSA Status: Non-ExemptEmployment Status: Part-TimeLocation: Austin-Area Locations; Multi-Site Support as AssignedSUMMARYThe HR Coordinator provides administrative and operational support to the Human Resources department across Infinite Recovery and assigned affiliated entities. This position supports recruiting, onboarding, employee records, training, timekeeping, benefits, HRIS, and compliance processes and serves as a first-line resource for routine employee questions. The HR Coordinator must maintain confidentiality, follow established procedures, and promptly escalate sensitive or higher-risk matters to the Director of Human Resources.ESSENTIAL FUNCTIONSPosts approved positions, maintains applicant records, schedules interviews, communicates with candidates, and prepares approved offer letters and pre-employment documents.Coordinates required background checks, drug screens, healthcare sanctions screenings, references, and other pre-employment requirements; tracks outstanding items and promptly escalates delays, discrepancies, or concerns.Creates employee profiles and onboarding workflows in Paycom or assigned HR systems and supports timely completion of Form I-9, E-Verify, tax, direct-deposit, policy, credential, and other required documents.Coordinates orientation, system access, first-day communication, and training assignments and follows up to ensure onboarding requirements are completed on time.Processes approved employee changes, including job title, supervisor, location, employment status, schedule, and demographic updates, and retains supporting documentation.Maintains complete, accurate, organized, and confidential personnel files and HR records, including licenses, certifications, training, health records, background checks, and other time-sensitive employment requirements.Audits employee personnel files, training records, payroll documentation, and other HR records to confirm completeness, accuracy, currency, and alignment with company policy and compliance requirements; coordinates corrections and escalates unresolved gaps.Maintains HR trackers, reports, calendars, and follow-up lists for renewals, evaluations, corrective actions, training, compliance deadlines, and assigned HR projects.Reviews timekeeping for missing punches, approvals, discrepancies, and routine exceptions; follows up with employees and supervisors before payroll deadlines and prepares approved change documentation.Answers routine employee questions using approved materials regarding timekeeping, PTO, payroll access, medical, dental, vision, HSA/FSA, retirement, employee-assistance, voluntary, and other ancillary benefits.Serves as a resource to employees who need assistance with Paycom or the assigned HRIS, including system access, profile updates, documents, benefit elections, training assignments, and other HR resources.Supports new-hire benefit enrollment, qualifying life events, leave, and separation workflows and refers plan interpretation, eligibility disputes, claims concerns, and complex benefit matters to the Director of Human Resources or designated resource.Responds promptly and professionally to routine employee and supervisor requests and supports HR communications, employee engagement, recognition, meetings, training completion, and assigned projects.Protects employee, applicant, payroll, benefits, and client information in accordance with confidentiality requirements, HIPAA, and 42 CFR Part 2, as applicable.Works independently within approved processes, travels between assigned locations as needed, and promptly escalates complaints or concerns involving employment, safety, privacy, wages, employee relations, or compliance.The job duties listed in this job description may not be inclusive of all requirements of this position. Other duties may be assigned by your supervisor.SUPERVISORY RESPONSIBILITIESThis position has no direct supervisory responsibilities. The HR Coordinator may coordinate administrative tasks and follow up with employees and supervisors but does not have independent authority over discipline, compensation, hiring, termination, or other employment decisions.COMPETENCIESTo perform the job successfully, an individual should demonstrate the following competencies:Confidentiality and Discretion - Protects employee, applicant, payroll, benefits, and client information and shares it only with authorized persons for legitimate business purposes.Attention to Detail - Produces accurate documentation, identifies discrepancies, verifies data, and maintains complete and audit-ready records.Organization and Prioritization - Manages multiple deadlines, trackers, employee requests, and recurring processes without losing follow-through.Employee Service and Communication - Communicates clearly, respectfully, and promptly; explains routine processes using approved resources and confirms next steps.Accountability - Takes ownership of assigned work, meets commitments, documents status, and communicates delays or barriers early.Judgment and Escalation - Works independently within established procedures, recognizes matters outside assigned authority, and escalates sensitive or higher-risk concerns promptly.Adaptability and Teamwork - Adjusts to changing priorities in a multi-site, 24-hour environment and collaborates effectively with employees, supervisors, and external partners.QUALIFICATIONSHigh school diploma or equivalent and at least one year of administrative, HR, payroll, recruiting, or related experience are required. Experience handling confidential information, maintaining organized records, prioritizing deadlines, and using Microsoft Office or Google Workspace is required. An associate or bachelor's degree, two years of HR experience, Paycom experience, healthcare experience, or SHRM-CP/PHR certification is preferred. Reliable transportation is required for local travel between assigned locations. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.LANGUAGE SKILLSAbility to read and interpret policies, benefit materials, instructions, and routine employment documents and to communicate clearly and professionally with employees, applicants, supervisors, vendors, and leadership.MATHEMATICAL SKILLSAbility to perform basic arithmetic and accurately review hours, rates, deductions, percentages, benefit amounts, and routine payroll or timekeeping calculations.REASONING ABILITYAbility to follow established procedures, organize information, identify discrepancies, solve routine administrative problems, and recognize when a matter requires escalation.COMPUTER SKILLSWorking knowledge of Microsoft Office or Google Workspace and the ability to learn and use Paycom or comparable HRIS, payroll, benefits, learning-management, and electronic-record systems.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to perform the essential functions of this position. The employee is regularly required to remain stationary and use a computer for extended periods; communicate clearly in person, by phone, and electronically; move throughout office and treatment facilities; and travel between assigned locations. The employee may occasionally lift or move items weighing up to 20 pounds. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.WORK ENVIRONMENTWork is performed primarily in office and behavioral health settings. The employee may encounter emotionally sensitive information and must maintain professional boundaries and confidentiality. The noise level is generally moderate, and local travel may be required. The part-time schedule is coordinated with the Director of Human Resources.