Human Resources Coordinator

Genesis; Phoenix (AZ); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Genesis is seeking a Human Resources Coordinator to support day‑to‑day HR operations in Phoenix, AZ. The role focuses on recruitment coordination, onboarding administration, and maintaining employee records while providing first-line support for employee relations needs.

You will collaborate with IT, Training, Payroll, and department managers to ensure new hires are ready on day one, handle HR tickets, and contribute to compliance and reporting.

Qualifications

• 2+ years of experience in human resources, onboarding, or related administrative role.
• Experience maintaining employee records in an HRIS.
• Familiarity with Form I-9 and background checks.
• Strong organizational skills and discretion.
• Proficiency with MS Word, Excel, and Outlook.

Responsibilities

• Post positions, screen applications, and coordinate candidate communications.
• Schedule interviews and coordinate with hiring managers.
• Prepare offer letters and employment documents using approved templates and pay ranges.
• Initiate and track background checks and other pre-employment requirements.
• Maintain HRIS employee records with accuracy and confidentiality.
• Coordinate onboarding including I-9 verification and system access requests.
• Partner with IT, Payroll, and managers to ensure day‑one readiness.

Skills

HR administrative support

Onboarding coordination

Attention to detail

MS Office proficiency

Confidentiality handling

Communication skills

Time management

HRIS experience

Form I-9 knowledge

Recruitment coordination

Education

High school diploma

Associate degree preferred

Tools

HRIS

Form I-9

Genesis Console

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The Human Resources Coordinator supports the day-to-day operations of the Human Resources department at Genesis. This onsite role in Phoenix, AZ focuses on recruitment coordination, onboarding administration, maintenance of employee records, and first-line support for employee relations needs.

Key Responsibilities

• Post open positions, screen applications, and coordinate candidate communication throughout the hiring process.
• Schedule and coordinate interviews with hiring managers and candidates.
• Prepare offer letters and employment documentation using approved templates and pay ranges.
• Initiate and track background checks and other pre-employment requirements.
• Maintain applicant tracking records and report on open positions, time-to-fill, and hiring activity.
• Coordinate new-hire onboarding, including paperwork, Form I-9 verification, system access requests, and first-day logistics.
• Partner with IT, Training, Payroll, and department managers to ensure new employees are ready on day one.
• Conduct or support new-hire orientation and policy acknowledgments.
• Coordinate offboarding, including separation paperwork, access removal requests, equipment return, and exit documentation.
• Track onboarding and offboarding tasks to ensure steps are completed accurately and on time.
• Create, update, and maintain employee records in the HRIS with accuracy, confidentiality, and compliance with company policy.
• Process employee changes, including Change of Status, leave of absence, and separation documentation.
• Maintain personnel files, Form I-9 records, and policy acknowledgments according to records retention requirements.
• Coordinate with Payroll to ensure new-hire, change, and separation information is accurate and submitted on time.
• Audit employee records regularly to identify and correct missing, outdated, or inconsistent information.
• Generate HR reports and metrics, including headcount, turnover, and attendance, to support leadership decisions.
• Serve as a first point of contact for employee questions about HR policies, benefits, and procedures.
• Respond to, track, and resolve employee HR tickets submitted through Genesis Console in a timely manner, escalating when needed.
• Assist with documenting employee concerns, investigations, and corrective actions under the direction of HR leadership.
• Escalate sensitive or complex employee relations matters to the Senior Manager, Human Resources.
• Support employee engagement, recognition, and communication initiatives.
• Maintain strict confidentiality when handling employee information and workplace concerns.
• Prepare and maintain HR documents, including offer letters, job descriptions, forms, and policy updates.
• Support benefits enrollment, eligibility tracking, and communication with employees and benefit providers.
• Help ensure HR processes follow company policy and applicable federal and state employment laws.
• Support HR audits, compliance reviews, and required postings and notices.
• Identify opportunities to improve HR processes, forms, and systems, including technology and automation.
• Perform other HR-related duties as assigned.

Required Qualifications

• High school diploma or equivalent; associate degree or higher preferred.
• 2+ years of experience in human resources, HR records, onboarding, or a related administrative role.
• Experience maintaining employee records in an HRIS or similar system.
• Working knowledge of onboarding requirements, including Form I-9 and background checks.
• Strong attention to detail, organization, and follow-through.
• Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.
• Ability to handle confidential and sensitive information with discretion.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Preferred Qualifications

• Experience with full-cycle recruiting and applicant tracking systems.
• Experience supporting payroll, benefits administration, or leave of absence processes.
• Experience generating HR reports and workforce metrics, such as turnover and headcount.
• Familiarity with federal and Arizona employment laws and HR compliance requirements.
• Experience in a call center, financial services, or other regulated environment.
• HR certification (such as aPHR or SHRM-CP) or progress toward one.

Technology and Tools

• HRIS
• Form I-9
• Microsoft Office
• Word
• Excel
• Outlook
• Genesis Console

Location and Schedule

• Work location: In person
• Location: Phoenix, AZ
• Expected hours: 40.0 per week

Compensation

• Pay range: $22.00 to $26.00 per hour

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical Demands

• Sitting for long periods of time, 6 to 8 hours a day.
• Using computer and telephone systems, 6 to 8 hours a day.
• Repetitive hand and wrist movement, 6 to 8 hours a day.