Human Resources Coordinator

CENTRAL ARIZONA SHELTER SERVICES INC; Phoenix (AZ); On-site; USD 48,000 - 64,000; Full time

Job summary

CENTRAL ARIZONA SHELTER SERVICES INC is seeking an HR Coordinator to provide administrative and operational support across the employee lifecycle, including recruitment, onboarding, payroll and benefits coordination, HRIS administration, compliance, and records management. The HR Coordinator helps ensure processes are efficient, compliant, and support organizational goals.

The role emphasizes accurate HR data, timely processing, responding to staff inquiries, and collaborating with leadership to

Qualifications

• Associate degree in HR or related field.
• Experience using HRIS systems and Microsoft Office applications.
• Strong organizational, customer service, and problem-solving skills.
• Experience in nonprofit or multi-site environment preferred.

Responsibilities

• Coordinate recruitment activities, including postings, applicant tracking, and interviews.
• Coordinate onboarding and offboarding, documentation, and HRIS setup.
• Maintain employee records and process HR transactions (hiring, transfers, leaves, separations).
• Support payroll, benefits coordination, and compliance with laws.
• Prepare reports, assist audits, and escalate complex HR issues.
• Provide responsive HR support to staff and maintain confidentiality.

Skills

HR coordination

Recruitment support

Onboarding

HRIS

Payroll coordination

Customer service

Microsoft Office

Education

Associate degree in HR or related field

Bachelor's degree preferred

Tools

HRIS software

Payroll systems

Job description

Description

Job Summary: The Human Resources Coordinator provides administrative and operational support for the Human Resources department throughout the employee lifecycle. This position assists with recruitment, onboarding, employee support, HRIS administration, payroll and benefits coordination, compliance, training, records management, and HR projects. The HR Coordinator helps ensure HR processes are efficient, legally compliant, and provide a positive employee experience while supporting organizational goals.

Essential Functions

Human Resources Operations

• Coordinate recruitment activities, including job postings, applicant tracking, interview scheduling, candidate communications, background screening, and pre-employment requirements.
• Coordinate onboarding and offboarding processes, including employment documentation, new hire orientation, HRIS setup, I-9/E-Verify compliance, employee record maintenance, and recovery of organizational assets.
• Maintain accurate employee records and process personnel transactions, including hires, transfers, promotions, compensation changes, leave actions, and separations.
• Support employee transitions while ensuring compliance with organizational policies and applicable federal, state, and local employment laws.
• Serve as a primary HR resource by responding to employee questions regarding policies, benefits, payroll, leave administration, and HR procedures, escalating complex matters as appropriate.
• Support payroll and benefits administration by coordinating documentation, employee communications, benefit enrollments, qualifying life events, and related transactions.
• Coordinate unemployment claims, workers' compensation administration, employment verifications, leave administration, and other HR operational processes.
• Prepare reports, maintain HR records, and assist with audits, compliance reviews, HR metrics, and organizational reporting.
• Escalate employee relations concerns, workplace investigations, and other complex HR matters to the Director of Human Resources.

Training, Compliance & Employee Development

• Coordinate required organizational training and monitor compliance with certifications, licenses, fingerprint clearance cards, and other regulatory requirements.
• Maintain training and compliance records and communicate deadlines for leadership.
• Support performance review administration, employee development initiatives, accreditation activities, and other compliance-related projects.

Administrative & Operational Support

• Maintain HR documents, forms, personnel files, and electronic records in accordance with record retention requirements.
• Coordinate meetings, orientations, employee events, and HR communications.
• Manage employee badges, access records, equipment assignments, and departmental supplies.
• Provide professional customer service to employees, applicants, visitors, and vendors while supporting daily HR operations

Continuous Improvement

Participate in HR initiatives that improve operational efficiency, employee experience, compliance, and consistency.

Assist with implementation of new HR programs, technologies, policies, and organizational projects.

Remain informed of employment law updates and HR best practices to support continuous improvement.

Other Duties

• Complete general administrative support and special projects as assigned.
• Perform other duties as assigned.

Needed Competencies and Proficiencies

• Strong organizational, time management and multi-tasking skills with the ability to manage competing priorities.
• Excellent verbal and written communication skills with strong attention to detail
• Ability to maintain confidentiality and exercise sound judgement.
• Strong customer service and interpersonal skills with the ability to build effective working relationships.
• Ability to interpret and follow HR policies, procedures, and employment regulations.
• Proficiency with Microsoft Office, including Outlook, Excel, Word, and Teams.

Work Environment

This position primarily works in a professional office environment across multiple organizational locations. Frequent interaction with employees, managers, applicants, and external partners is required. Regular use of computers, telephones, office equipment, and HR information Systems is expected.

Physical Demands

The employee must be able to communicate effectively, operate standard office equipment, move throughout organizational facilities, and occasionally lift up to 25 pounds. The position requires the ability to sit, stand, walk, and use a computer for extended periods.

Position Type and Expected Hours of Work

Full-time position, Monday - Friday, typically from 8:00 AM to 5:00 PM with occasional schedule flexibility based on organizational needs.

Requirements

Required

• Associate degree in Human Resources, Business Administration, or a related field; equivalent experience may be considered
• Experience using HRIS systems and Microsoft Office applications.
• Strong organizational, customer service, and problem-solving skills.

Preferred

• Four (4) years of experience in administrative, HR, recruiting, payroll, benefits, or employee support.
• Bachelor's degree in Human Resources, Business Administration, or related field.
• HR certification (SHRM-CP, PHR, or equivalent) or progress toward certification.
• Experience in a nonprofit or multi-site environment.