Under the direction of the Human Resources Director, performs complex and specialized administrative tasks and provides professional support to employees, job candidates, and retirees on behalf of the Human Resources Department. Works in collaboration with the Office Manager. Adds to and promotes a positive organizational culture through employee relations, knowledge of City policies and procedures, and a smooth onboarding experience for new employees.
Examples of Duties
- Greets and assists office suite visitors and employees in person, over the phone, and electronically.
- Provides administrative support to the Human Resources Director and Human Resources Generalist, such as processing invoices, bill reconciliation, and mileage reimbursement.
- Answers questions about the City’s various health and retirement benefits.
- Maintains employee records, ensuring completion and accuracy of details such as employee contact information, job classification, pay rates, certifications, organizational structure, performance evaluations, etc.
- Prepare reports, graphs, and charts involving statistical data on behalf of the Human Resources Department.
- Assists with job postings, coordinates and schedules interviews, processes pre-employment and background checks, maintains job descriptions, and facilitates the onboarding process for new hires, which may include new hire orientation.
- Conducts or assists with employee record audits and mandatory reporting, including I-9 audits, EEO filings, ESTA, and other compliance related reporting.
- Serves on the Wellness Committee in support of the City’s Wellness Program.
- Assists with the annual budget process, creates reports, etc.
- Coordinates the employee professional development program. Helps to select vendors and courses, communicate and promote training opportunities, prepare class materials, administer participant surveys, and tracks attendance.
- Responsible for employee newsletter content, design, and communication.
- Assists with the planning and preparation of various community and employee events and projects involving the Human Resources Department, the Mayor’s office, and City Manager’s office.
- Responsible for employee service award process, and retirement gifts.
- Plans and executes various employee events throughout the year.
- Serves as a backup for the City Manager’s Office Manager, which can require some evening hours.
- Leads the City Hall Celebration Committee, reviews and updates policy, maintains the budget, facilitates events, etc.
- Other duties as assigned.
Typical Qualifications
- High School Diploma required, and college degree preferred.
- Two or more years of Human Resources experience desired. Office and customer service experience required.
- Strong written and verbal communication skills.
- Interpersonal skills necessary to communicate effectively with various levels of City staff and leadership, and the general public.
- Strong organizational skills, attention to detail, and follow through.
- Proficiency with technology, including Microsoft Office Suite, financial systems, and human resources software.
- Experience in event planning preferred.
- Must meet deadlines and have the ability to accurately complete tasks with frequent interruptions.
- Physical ability to frequently sit and stand for extended periods of time and occasionally lift/push/carry items weighing up to 25 pounds.
Supplemental Information
- Work is performed in a normal office environment at City Hall.
- Normal business hours are Monday-Friday from 8:00 am-5:00 pm, with some evening hours as necessary.