Human Resources Coordinator

Hillcrest Family Services; Dubuque (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k) with profit sharing

Paid time off

10 paid holidays

Sick time 80 hours

Wellness days

Staff development and training

Public Service Loan Forgiveness (PSLF)

CEU support

PerkSpot discounts

Employee assistance program

Job summary

Hillcrest Family Services is seeking an Human Resources Coordinator to support the HR department with recruiting, onboarding, employee records, and HR project work. You will help screen resumes, schedule interviews, and assist with open enrollment and policy communications.

The role involves maintaining confidential HRIS records, handling routine inquiries, and assisting with audits and events. A high school diploma is required; a related degree is preferred, with previous HR experience highly

Qualifications

• High school diploma or equivalent required; a related bachelor's degree preferred.
• Experience in an administrative or HR role is required.
• Strong organization, communication and discretion are essential.

Responsibilities

• Assist in recruitment including resume screening, interview scheduling and candidate communications.
• Support onboarding from offer through orientation including paperwork and background checks.
• Maintain HRIS records, process staff status changes and terminations with accuracy.
• Answer frequent HR questions and route complex queries appropriately.
• Support HR projects, policies, and training initiatives.
• Prepare HR documents and reports; assist with events and payroll-related tasks.

Skills

Organizational skills

Communication

MS Office proficiency

HRIS familiarity

Confidentiality

Teamwork and independent work

Education

High school diploma or equivalent

Bachelor’s degree in HR or related field preferred

Tools

HRIS systems

Microsoft Office

Job description

The Human Resources Coordinator supports the HR department in various administrative tasks, ensuring smooth operations and contributing to the overall efficiency of the HR function. This role involves assisting with recruiting and onboarding, employee record management, and assisting with HR projects and initiatives.

In addition, you will:

• Assist in the recruitment process, including resume screening for candidates for entry level positions, scheduling interviews, and communication with candidates.
• Facilitate the onboarding process for new hires, ensuring a seamless integration into the organization from the acceptance step through orientation, including new hire paperwork, background checks, fingerprints, I-9 verifications, etc.
• Maintains accurate and up-to-date human resources files, records, and documentation within the HRIS including entering new hires into the HRIS, processing staff status changes, and terminations, etc. Ensure compliance with data protection regulations and organization policies.
• Answer frequently asked questions from applicant and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
• Maintains the integrity and confidentiality of human resources files and records.
• Performs periodic audits of HR files and records to ensure all require documents are collected and filed appropriately. Assists the Compliance and QI function with HR and training audit related requests.
• Provides administrative support to the HR department as needed.
• Assist with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, etc.
• Assist with the coordination of training and development programs, including scheduling and tracking attendance.
• Provides employees assistance with benefits administration and Open Enrollment as needed
• Support various HR projects and initiatives aimed at improving HR processes and employee engagement.
• Assist in the development and communication of HR policies and procedures.
• Prepare HR documents and reports as needed.
• Other duties as assigned.

Requirements

Education

• High school diploma or equivalent required.
• A degree in Human Resources, Business Administration or a related field is preferred.

Experience

• Previous experience in an administrative or HR role is required

Knowledge/Skills

• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with HR software and systems a plus.
• Detail-oriented and able to handle confidential information with discretion.
• A proactive and positive attitude.
• Ability to work effectively in a team and independently.

Licenses/Certifications

Mandatory Reporter of Child/Dependent Adult Abuse Certification or the ability to obtain within six (6) months of hire and every three (3) years thereafter required.

Competitive benefits package for full-time employees working 30+ hours a week:

• Health insurance (up to 79% employer paid)
• Vision insurance
• 401(k) with profit sharing and employer match
• Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)
• 10 paid holidays
• 80 hours sick time
• 2 wellness days
• Staff development and training
• Public Service Loan Forgiveness (PSLF) eligibility for federal student loans
• Employer paid CEU's through Relias
• PerkSpot- employee discount program
• Employee assistance program

About the Organization

Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We’re a place where compassion is commonplace. Where our passion soars and faith restores.