Senior Support Services Specialist

Hilltop Community Resources Inc.; Grand Junction (CO); On-site; USD 34,000 - 35,000; Full time

Benefits offered by this job

Competitive Pay

Benefits

Flexible schedules

Full-time schedule

Professional development

Inclusive environment

Meaningful work

Job summary

Hilltop Community Resources Inc. in Colorado is seeking a Senior Support Services Specialist to provide administrative and coordination support for senior leadership and organizational initiatives. The role thrives in a fast-paced environment and offers growth opportunities.

You will manage meeting materials, coordinate projects, track action items, and maintain records, while upholding confidentiality and delivering excellent customer service in a busy nonprofit setting.

Qualifications

• 4 years of relevant experience; or equivalent combination of education and experience.
• A valid driver license.

Responsibilities

• Coordinate and support organizational initiatives, projects, and strategic priorities.
• Serve as a primary point of contact for internal and external stakeholders.
• Provide administrative support to senior leaders, including meeting coordination and scheduling.
• Prepare agendas, reports, presentations, and meeting materials.
• Coordinate Board-related activities, documentation, meeting preparation, and minute-taking.
• Track action items, deadlines, and follow-up activities to ensure commitments are completed.
• Organize and maintain records, files, and administrative systems.
• Coordinate meetings, events, and other organizational activities.
• Support special projects and operational efforts across the organization.

Skills

Organizational skills

Time management

Coordination

Project tracking

Attention to detail

Written communication

Verbal communication

Confidential information handling

Microsoft Office

Tools

Microsoft Office

Job description

Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.

Who We Are:

At H illtop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.

The Part You’ll Play:

Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception.

We are seeking a highly organized, proactive, and detail-oriented Senior Support Services Specialist to provide administrative and coordination support for senior leadership and key organizational initiatives. This role is ideal for someone who thrives in a fast-paced environment, enjoys juggling multiple priorities, and takes pride in keeping operations running smoothly. Every day brings something new. You may be preparing materials for a Board meeting, coordinating organizational projects, tracking action items, organizing stakeholder meetings, or ensuring critical deadlines stay on track. If you're known for your reliability, follow-through, and ability to create structure, we'd love to hear from you. What You'll Do: Coordinate and support organizational initiatives, projects, and strategic priorities. Serve as a primary point of contact for internal and external stakeholders. Provide administrative support to senior leaders, including meeting coordination and scheduling. Prepare agendas, reports, presentations, and meeting materials. Coordinate Board-related activities, documentation, meeting preparation, and minute-taking. Track action items, deadlines, and follow-up activities to ensure commitments are completed. Organize and maintain records, files, and administrative systems. Coordinate meetings, events, and other organizational activities. Support special projects and operational efforts across the organization. What Makes Someone Successful in This Role? Exceptional organizational and time management skills. Strong coordination and project-tracking abilities. Excellent attention to detail and follow-through. The ability to manage multiple priorities while meeting deadlines. Strong written and verbal communication skills. The ability to handle confidential information with professionalism and discretion. Proficiency with Microsoft Office and business technology tools. A proactive, adaptable, and solution-focused mindset. Commitment to providing excellent customer service.

MoreSpecifically, In This Role We Request:

This position requires some specific skills that we hope you can bring. The ideal candidate demonstrates strong alignment with organizational values and a commitment to creating a positive, inclusive workplace culture. They possess exceptional organizational, planning, project management, and time-management skills, with the ability to prioritize multiple responsibilities and consistently meet deadlines. This individual is an effective communicator with excellent customer service and interpersonal skills, capable of building and maintaining positive relationships with employees, leadership, board members, community partners, and other stakeholders. They exercise sound judgment, handle confidential information with discretion, and proactively identify solutions to operational and administrative challenges. Strong attention to detail, recordkeeping, and documentation skills are essential, along with proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint. Four years of relevant experience; or equivalent combination of education and experience. A successful candidate is adaptable, resilient, technologically proficient, able to work independently, and possesses a valid driver's license with the ability to operate a motor vehicle.

Before you join the Hilltopper Community:

Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.

The following background checks are conducted by Hilltop Community Resources:

• Sex Offender Registry
• Driving Record
• Department of Health and Human Services Office of Inspector General (OIG) Exclusion List
• Non-Facility Fingerprint Card
• Non-Facility TRAILS (Child Abuse Registry)
• Any other vaccination required by licensing

Perks and Benefits to Sweeten the Pot:

• Competitive Pay and Benefits
  • The starting wage range for this role is $24.35 to $25.56 per hour.
  • Check out our full benefits package here: Hilltop Community Resources Benefits Guide
• Part-time and full-time schedules that can fit your needs.
  • The schedule for this specific position is full-time Monday - Friday 8 a.m. to 5 p.m.
• Professional and personal development opportunities for all employees
• A supportive and inclusive work environment
• Meaningful work that makes a positive impact in the community and lives of others

Qualifications

Experience

Required

4 years of relevant experience; or equivalent combination of education and experience.

Licenses & Certifications

Required

Driver License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.