Human Resources Coordinator

Exodus HR Group; Brentwood (TN); Sur place; USD 44 000 - 50 000; Plein temps

Résumé du poste

Exodus HR Group in Brentwood, TN is seeking a hands-on Human Resources Coordinator to support client teams with onboarding, training, and day-to-day HR needs onsite. You will interface with payroll, benefits, IT, safety, and leadership while building HR documents, handling compliance, and assisting business development through prospect calls and demos.

This role requires strong organization, customer service, and knowledge of federal/state regulations, with a path toward PHR/SPHR/SHRM

Qualifications

• Bachelor’s degree in HR with 1+ year HR experience.
• PHR or SPHR within one year of eligibility.
• SHRM-CP or SHRM-SCP preferred.
• Customer service experience required.

Responsabilités

• Coordinate client open enrollments and onboarding activities.
• Deliver HR compliance trainings and seminars to employees.
• Learn and use UKG portal to support client needs.
• Develop job descriptions and support employee handbook development.
• Prepare compensation statements and assist with payroll/timekeeping training.
• Ensure compliance with federal, state and local regulations for clients.

Connaissances

Customer Service

Multitasking

Communication Skills

Attention to detail

Formation

Bachelor's degree in HR

PHR or SPHR within 1 year

SHRM-CP or SHRM-SCP

Outils

UKG Portal

Payroll & timekeeping software

Description du poste

Exodus HR Group is seeking a Human Resources Coordinator to support client teams in Brentwood, TN through hands‑on HR services and practical guidance. In this onsite role, you will serve as a primary point of contact for assigned clients, helping coordinate compliance training, onboarding activities, and day‑to‑day HR needs while collaborating with internal payroll, benefits, tax/accounting, IT, and safety stakeholders.

As part of the client‑facing HR team, you will coordinate key workflows such as open enrollment and employee training, assist with HR system usage, and help ensure clients maintain compliant, well‑structured HR practices. The position also involves document development, issue resolution, and occasional support for business development through prospect calls and demos.

Key Responsibilities

• Coordinate client open enrollments by communicating with client, agent, and Exodus HR.
• Deliver Supervisor and Employee Human Resource Compliance Trainings and Seminars.
• Learn and use the UKG (hr/payroll) portal to support client needs.
• Develop job descriptions and support development of an employee handbook.
• Prepare compensation statements.
• Communicate safety needs to the Exodus HR Safety Department.
• Support recruiting strategy for new employees, including employment branding, competitive salary range input, job descriptions, recruiting culture, and hiring sources.
• Conduct new client company orientations and new client benefits enrollments, including employment form creation, employee file audits, and client compliance audits.
• Build a customised approach for ongoing solutions related to new hire onboarding and benefits enrollment.
• Train employers and employees on payroll and timekeeping software.
• Assist clients with employee issues and regulatory compliance with support from the Human Resource Director.
• Respond to unemployment claims for clients upon request (if needed).
• Complete onsite new employee onboarding as needed.
• Use Exodus HR systems to track and report client activity and issues.
• Implement a step‑by‑step outlined HR system and basic structure for clients to maintain compliance, and develop and deliver a calendar of services.
• Provide company and service information, resolve client complaints by identifying problems, offering solutions or adjustments, and following up to support customer satisfaction.
• Occasionally assist the Business Development Team with prospect calls and demos.

Requirements

• Ability to stay current with and comply with federal, state, and local regulatory requirements, advising clients when necessary.
• Professional, courteous, and efficient communication skills with clients and employees, maintaining a positive service image and patience while addressing questions or problems.
• Ability to multitask and work independently with strong organisation and time management.
• Follow‑through is required.
• Bachelor’s degree in HR and one year of prior experience in an HR setting where most of the workday covers a variety of HR tasks.
• Obtain PHR or SPHR within one year of eligibility.
• Alternative pathway: in lieu of a Bachelor’s degree in HR, four years of prior HR experience plus either PHR or SPHR certification OR SHRM‑CP or SHRM‑SCP.
• Employee benefits compliance knowledge is preferred.
• Customer Service Experience is required.
• Public speaking on human resources topics is highly desirable.

Technology

• UKG (hr/payroll) portal
• Payroll and timekeeping software

Physical Demands and Work Conditions

• Regularly required to see, talk, and hear.
• Frequently required to stand, walk, sit; use hands to handle, feel, and reach; and stoop or kneel.
• Occasionally lift or move up to 15 pounds.
• At times, may require more than 40 hours per week to perform essential duties.
• Fine hand manipulation for keyboarding.
• Travel required for customer visits to new and existing business; travel percentage varies based on new client and client needs.

Location: Brentwood, TN (onsite) | Compensation: USD 44,000 - 50,000 per year | Experience: 1+ years