Human Resources Coordinator

Roessel Joy; Boston (MA); On-site; USD 125,000 - 150,000; Full time

Job summary

An established industry player in the performing arts is seeking a Human Resources Coordinator to join their dynamic team. This role blends administrative duties with HR responsibilities, ensuring a smooth onboarding process and maintaining employee records. The ideal candidate will have a background in customer service or HR, with strong communication and organizational skills. You will play a key role in enhancing employee engagement and compliance with HR policies. If you are passionate about fostering a positive workplace culture and have the ability to manage multiple tasks efficiently, this is the perfect opportunity for you to make an impact in a vibrant organization.

Qualifications

• 1-2 years of experience in customer service or Human Resources.
• Proficient with HRIS systems and Microsoft Office Suite.

Responsibilities

• Administers HR programs including onboarding, benefits, and employee engagement.
• Recruits and facilitates hiring processes for open positions.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Conflict Resolution

Organizational Skills

Time Management

Analytical Skills

Problem-Solving Skills

Integrity

Attention to Detail

Tools

Paycom

Microsoft Office Suite

Job description

A performing arts organization is looking to hire a Human Resources Coordinator. This role will be a mix of Human Resources and administrative responsibilities. In this seat, you will be sitting at the front desk answering phones, greeting people, onboarding new employees, and coordinating schedules for various employees. You will report directly to the HRBP. The ideal candidate has 1-2 years of customer service/Human Resources experience, has used Paycom or a similar software, and has used Excel.

Responsibilities:

• Performs routine tasks required to administer and execute human resource programs including but not limited to onboarding and offboarding; benefits and leave; training and development; and employee engagement.
• Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
• Facilitates the onboarding of employees; conducts new hire orientation, ensures completion of required onboarding documentation, and develops training agenda.
• Facilitates offboarding of employees; coordinating with other departments, conducting exit interviews, and disseminating necessary paperwork.
• Directs and plans the day-to-day operations of group benefit programs, including health, retirement, and other leave benefits; manages the open enrollment process and provides guidance to employees on options.
• Identifies training needs and coordinates professional development programs.
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments.
• Gauges employee satisfaction with focus groups and engagement surveys; plans and coordinates a variety of employee engagement events, such as team-building activities, recognition programs, charitable events, and wellness initiatives.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to Director of HR.
• Maintains employee records and HR documentation in accordance with company policy and legal requirements.
• Maintains compliance with federal, state, and local employment laws and regulations and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned.

Requirements:

• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS system.