Human Resources Coordinator

NYC Department of Health and Mental Hygiene; All (MO); On-site; USD 45,000 - 55,000; Full time

Job summary

An entry-level Human Resources Coordinator position is open at an esteemed health department looking for dedicated applicants. This role involves coordinating candidate follow-ups, conducting orientation sessions, and preparing job offers, ensuring new hires have a seamless onboarding experience. The ideal candidate should have a degree, strong customer service skills, and be comfortable working in a fast-paced environment.

Qualifications

• A baccalaureate degree from an accredited college or university.
• Two years of satisfactory experience in customer service, help desk, or public information capacity.
• Ability to work independently and collaborate with a team.

Responsibilities

• Conduct follow-up communications with candidates.
• Prepare job offers and other relevant correspondence.
• Attend job fairs and professional conferences to attract top talent.

Skills

Customer-service oriented

Ability to work in a fast-paced environment

Ability to adapt quickly

Familiarity with Excel

Familiarity with PowerPoint

Familiarity with Outlook

Familiarity with Microsoft Word

Education

Baccalaureate degree from an accredited college

Associate degree and two years of experience

Four-year high school diploma or equivalent and four years of experience

Job description

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Review candidate qualifications and forward qualified resumes to hiring managers for further consideration.

• Conduct follow-up communications with candidates to ensure they are accomplishing onboarding milestones within established timeframes.
• Conduct agency-specific orientation sessions for new employees and assist in providing them with necessary information and support.
• Prepare job offers, release letters, and other relevant correspondence to ensure clear communication with candidates.
• Attend job fairs, professional conferences, and various recruiting events to attract top talent.
• Plan and attend interviews as the HR representative, providing support to both hiring managers and candidates throughout the interview process.
• Work closely with hiring managers to coordinate start dates and ensure a seamless transition for new employees.
• Refer candidates to the Department of Health and Mental Hygiene (DOHMH) for employment and medical processing.
• Facilitate civil service list actions as required, maintaining compliance with agency regulations.
• Establish and maintain rapport with the Office of Chief Medical Examiner (OCME) HR partners, including DOHMH, the Department of Citywide Administrative Services (DCAS), and other relevant agencies.
• Process DP-2001 s, DP-72s, and handle basic timekeeping functions including overtime requests, punch errors, and submitting/adjusting timesheets to support staff payroll and attendance management.
• Learn how to process leaves in NYCAPS, including calculations and leave letters.
• Learn how to process supplemental checks, and review reports for correctness.
• May supervise and provide training.
• Perform other duties as assigned to support the overall success of the recruitment process and HR initiatives.
  
  

The core values of CARES guide our work for communities and inform our behavior toward each other and all those we serve.

• Commitment: Dedicated to the mission at all times
• Accountability: Responsible to each other and the community
• Resilience: Adapt in the face of adversity
• Excellence: Achieve and maintain the highest quality
• Service: Innovate to meet evolving needs
  
  

CUSTOMER INFORMATION REP - 60888

Minimum Qualifications

• A baccalaureate degree from an accredited college or university; or
• An associate degree from an accredited college or university and two years of satisfactory, full-time experience responding to inquiries utilizing computers, databases and information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or
• A four-year high school diploma or its educational equivalent and four years of satisfactory, full-time experience as described in "2" above; or
• A satisfactory combination of education and experience. Satisfactory, full-time experience working for a New York City government agency responding to inquiries utilizing computers, databases and information technology systems for researching the answers to questions in a customer service, help desk or public information capacity may be substituted on the basis of one year of NYC government work experience for two years of the experience described in "2" above. College credit may be substituted for the experience in a customer service, help desk or public information capacity on the basis of 30 semester credits for each year of the experience described in "2" above. However, all candidates must possess a four-year high school diploma or its educational equivalent.
  
  

To be eligible for assignment to Assignment Level II, candidates must have, in addition to meeting the above Qualification Requirements, one more year of the satisfactory full-time experience described in "2" above.

To be eligible for assignment to Assignment Level III, candidates must have, in addition to meeting the Qualification Requirements for Assignment Level I, two more years of the satisfactory full-time experience described in "2" above.

Preferred Skills

• Ability to work in a fast-paced environment and ability to adapt quickly - Customer-service oriented - Can work independently and work with a team - Familiarity with Excel, PowerPoint, Outlook, and Microsoft Word
  
  

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Hospitals and Health Care

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