Human Resources Consultant

PTR Global; Dallas (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

PTR Global is seeking an HR Content Consultant to partner with People leaders, translating complex HR information into clear, employee-centered messaging. You will design(content standards and governance), manage content across intranet and knowledge bases, and drive usability and engagement across employee resources.

You will collaborate with HR, Product, and Communications teams to ensure alignment with enterprise goals, monitor content performance, and maintain consistency of tone and

Qualifications

• Advanced-level experience in content strategy and knowledge management.
• Experience in internal communications and employee engagement.
• Experience managing content across intranet platforms and knowledge bases.
• Ability to design clear, employee-centered messaging across multiple formats.

Responsibilities

• Develop and execute content strategies for assigned People functions, including Employee Relations, Rewards, HR Compliance, HR Ops, and related initiatives.
• Serve as the primary content partner to People leaders, providing strategic consultation on communication and content planning.
• Translate complex or policy-related content into clear, employee-centered messaging for target audiences.
• Provide recommendations on channels, audience segmentation, timing, and delivery approaches to maximize engagement.
• Design and maintain content standards, style guidelines, templates, and governance for consistency.
• Develop, edit, and maintain employee-facing content across knowledge bases, intranets, portals, FAQs, and other digital platforms.
• Evaluate existing content to identify gaps and opportunities to improve usability, accessibility, and searchability.
• Partner with stakeholders to define priorities, lifecycle management, publishing schedules, and ongoing maintenance.
• Coordinate content review and governance processes to ensure accuracy and timely publication.
• Collaborate with HR Standards, Product, and Communications to align with enterprise standards and employee needs.
• Monitor content effectiveness through feedback, usage metrics, and analytics, and recommend improvements.
• Ensure consistency in tone, voice, branding, and Employee experience across all People content.

Skills

Content design

Content governance

Analytics usage

Editorial consistency

Stakeholder influence

User-centered content

Cross-functional collaboration

Education

High School Diploma or GED

Job description

• The HR Content Consultant serves as a strategic content partner to assigned People functions, leading the development, management, and optimization of employee-facing HR content that enables consistent, accurate, and engaging experiences.
• This role partners with People leaders and subject matter experts to design content strategies, simplify complex information, establish content standards, and ensure content is organized, accessible, and aligned with organizational priorities.
• The HR Content Consultant applies content design, governance, and communication best practices to improve how employees discover, understand, and use People information.

Responsibilities:

Develop and execute content and communication strategies and plans for assigned People functions, including Employee Relations, Employee Rewards, HR Compliance, HR Ops, HRBP, People Systems, Total Rewards, and other People initiatives

• Serve as the primary content partner to People leaders and subject matter experts, providing strategic consultation on communication and content planning, usability, and employee experience
• Translate complex, technical, or policy-related People content into clear, employee-centered messaging tailored to intended audiences
• Provide recommendations on communication channels, audience segmentation, timing, and delivery approaches to maximize effectiveness and engagement
• Design and maintain content standards, style guidelines, templates, and governance practices to ensure consistency across People resources
• Develop, edit, and maintain employee-facing content across knowledge bases, intranet sites, employee portals, FAQs, job aids, and other digital platforms
• Evaluate existing content to identify gaps, duplication, outdated information, and opportunities to improve usability, accessibility, and searchability
• Partner with stakeholders to define content priorities, lifecycle management, publishing schedules, and ongoing maintenance activities
• Coordinate content review, approval, and governance processes to ensure accuracy, compliance, and timely publication
• Collaborate with HR Standards teams, Product teams, and Communications partners to ensure content aligns with enterprise standards, business objectives, and employee needs Monitor content effectiveness through employee feedback, usage metrics, and analytics, and recommend continuous improvements
• Ensure consistency in tone, voice, branding, and Employee experience across all People content and communications
• May perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and Abilities:

Knowledge of content and communications strategy, content design, and content governance principles within HR or People environments

• Knowledge of communication channels, audience segmentation, and employee engagement principles and best practices for creating intuitive, user-centered content
• Knowledge of People programs and functions, including Employee Relations, Employee Rewards, HR Compliance, HR Ops, HRBP, People Systems, Total Rewards, and other People initiatives
• Skill in applying content design principles that improve readability, usability, accessibility, and discoverability
• Skill in managing multiple content initiatives, priorities, publishing schedules, and stakeholder expectations
• Skill in using content analytics and employee feedback to continuously improve content effectiveness
• Skill in content development, editing, storytelling, and message refinement across multiple communication formats
• Ability to establish and maintain content standards, governance practices, and editorial consistency across People resources
• Ability to influence stakeholders on content strategy, organization, and employee experience best practices
• Ability to balance business objectives, compliance requirements, and employee needs when developing content
• Ability to ensure accuracy, consistency, and quality across all employee-facing content and knowledge resources
• Ability to support content and communications strategies that improve employee understanding, self-service, and engagement

Education Required:

High School Diploma or GED

Experience:

• Advanced-level experience, seasoned and specialized knowledge in: Content strategy, content design, technical writing, knowledge management, or HR/People content development
• Internal communications, People/HR communications, employee engagement, or organizational communications
• Managing content across intranet platforms, employee portals, email communications, or related communication channels