Human Resources Business Systems Analyst

Little Rock Zoo; Little Rock (AR); On-site; USD 47,000 - 74,000; Full time

Job summary

A leading zoo in Little Rock is seeking an HR Analyst to support the Employment Services Division. The role involves analyzing and streamlining HR processes and systems while ensuring compliance with policies. Candidates should have a Bachelor's degree in Human Resources and at least three years of relevant experience.

Benefits

Health Insurance (medical, dental, vision)

Life Insurance

Paid Time Off

Retirement Plan

Qualifications

• 3 years of professional-level HR experience.
• Experience with applicant tracking systems.
• Knowledge of compliance and recruitment processes.

Responsibilities

• Analyzing and improving HR processes and systems.
• Conducting applicant screenings and overseeing onboarding.
• Preparing statistical reports on recruitment metrics.

Skills

Data Analysis

Confidentiality

Software Troubleshooting

Education

Bachelor's degree in Human Resources or related field

Job description

Salary

$47,590.00 - $73,289.00 Annually

Location

Little Rock, AR

Job Type

Full Time- Regular Position

Job Number

HR-2025-06

Department

Human Resources Department

Division

Human Resources

Opening Date

06/10/2025

Closing Date

6/19/2025 11:59 PM Central

FLSA

Exempt

Bargaining Unit

N/A

Supervisory Responsibility?

No

On-Line Applications Only?

Yes

Department

Human Resources Department

Grade

710

• Description
• Benefits
• Questions
  
  

The City of Little Rock provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws. City of Little Rock complies with applicable state and local laws governing non-discrimination in employment in every work location. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Objective & Safety/Security Sensitive Designation

SAFETY/SECURITY SENSITIVE DESIGNATION: Under Review by the Office of the City Attorney

JOB OBJECTIVE: To support the Employment Services Division by analyzing, improving, and streamlining Departmental processes, systems, and data management; focuses on optimizing the use of the City’s Enterprise Resource System (ERP) and Applicant Tracking System (ATS) to ensure these systems are fully utilized and operate efficiently; gathers and interprets Human Resources metrics to support data-driven decision-making; ensures activities are in compliance with all applicable policies and procedures contributing to the development and implementation of Departmental strategies, and enhancing areas to include recruitment, employee performance, and organizational development; provides support to pre-employment and onboarding processes and oversees tasks from initial application through new hire orientation; reviews candidate applications, resumes and supplemental materials to assess minimum qualifications; coordinates pre-employment screenings such as background checks, medical examinations, drug and alcohol testing, and psychological assessments.

Essential Functions

• Serves as Departmental liaison relative to applicant tracking system issues; assists personnel with software and hardware problems; troubleshoots software and computer hardware problems or issues and resolves errors or contacts Human Resources information system or appropriate vendor for appropriate resolution.
• Prepares various narrative and statistical reports utilizing the applicant tracking system to collect and analyze recruitment data; generates reports, reviews dashboards on recruitment metrics, integrates data with other Human Resources metrics for comprehensive analysis; submits recommendations to appropriate personnel.
• Provides the highest level of confidentiality relating to organizational, applicant, employee, and testing information one may be exposed to in the performance of essential job functions.
• Conducts research in consultation with the Department of Information Technology to determine system capabilities and functionality to process new hire documents, requisition approvals, and various notifications throughout the applicant tracking system recruitment process and inputs into the Enterprise Resource Planning (ERP) System to streamline processes; ensures onboarding solutions sync with the ERP system for efficient management of new hire documentation and training schedules.
• Reviews candidate applications, resumes, and supplemental questions to evaluate applicant qualifications to ensure candidates meet the minimum qualifications in compliance with applicable guidelines, policies, and procedures; to facilitate the pre-employment and on-boarding processes from initial application to new hire orientation/onboarding activities; to schedule pre-employment screenings to include backgrounds, medicals, drug/alcohol, and psychological tests and conducts new employee orientation; to ensure maximum utilization and efficiency of the applicant tracking system (ATS), for both applicants and Human Resources staff.
• Receives and approves requisitions for vacant positions, verifies position availability in respective departmental budget, utilizing the Human Resources Information System (HRIS); consults with hiring authorities to determine recruitment plans and testing requirements for assigned position vacancies; creates job postings and supplemental questions in consultation with respective department hiring authority for advertisement of positions; provides guidance to hiring authorities regarding recruiting, screening, and interviewing; reviews requests from hiring authorities to re-advertise recruitment processes in compliance with all applicable guidelines, policies, and procedures.
• Loads new job descriptions and deletes inactive job descriptions for part-time class specifications and maintains applicable data in the applicant tracking system.
• Creates a list of current vacancies to inform the public and city employees of career opportunities available within the City of Little Rock and contracted organization (LRCVB) and disseminates information via email, brochures, flyers, media announcements, promotion/public information material; posts job opportunities on various social media platforms including Facebook, X (formerly Twitter), Instagram, and YouTube etc.
• Answers questions and provides information to applicants relative to the online application process, test scores, referral processes, and other applicable policies and procedures; notifies applicants of test results and application status and maintains communication throughout the application process to ensure seamless access.
• Coordinates and attends career fairs and provides general application process and testing information and other recruitment opportunities to include identification and scheduling of recruitment events and submits to appropriate staff for approval, compiles information and orders promotional materials.
• Conducts research to stay abreast of trends and changes in laws and regulations relative to Employment Services policies and procedures to increase efficiency of Division activities and operations
• Establishes and maintains hard copy and computerized imaging systems for storing and retrieving personnel documents, ensuring the accuracy and quality of records.
• Operates a computer using database, spreadsheet, email, and word processing software to perform essential job functions.
  
  

SUPERVISORY RESPONSIBILITIES: None.

Minimum Qualifications, Additional Requirements And Supervisory Responsibilities

These knowledge, skills, and abilities are usually, although not always, acquired through completion of a Bachelor's degree from an accredited college or university; three (3) years of professional-level human resources experience, to include human resources information systems; at least one year of Human Resources experience to include two (2) years of experience with applicant tracking systems and recruitment processes to include experience with workflow and security for Human Resources applications or related field. Equivalent combinations of education and experience will be considered.

Additional Requirements

• Must be available to work outside of normal working hours, including evenings and weekends as required.
  
  

Disclaimer

This document does not create an employment contract, implied or otherwise.

Application Requirements

• Online applications only.
• Applicant’s answers to supplemental questions will be used to screen for minimum qualifications electronically.
• Please include a complete work history when completing the application (including uploading a resume).
• Work history may impact initial salary offer amount for the successful candidate.
• List of qualified applicants will be considered active for up to six (6) months and may be used to fill future openings with same or similar minimum qualifications.
• All communication regarding application status will be sent to candidates via text message/email address listed on the account.
• You may check your inbox in your Careers/LittleRock account to review all notices sent to the email address associated with your applications.
• Applicants may check application status for any position by logging into their account at Careers/LittleRock or contacting Human Resources at [phone] if they are having computer difficulties.
  
  

City of Little Rock Benefits

Non-Uniformed NON-Union Eligible Full-Time Employees

Health Insurance (medical, dental, vision) - The City pays the eintire cost of employee only health insurance for the base plan. Higher levels of health coverage and dependent coverage is available at the employee's option; the City pays part of the cost of this additional coverage.

Life Insurance - The City pays the total cost of employee life insurance. Amount of coverage is one to three times salary, based on job classification.

Accidental Death and Dismemberment (AD&D) – The City pays the total cost for employee AD&D. Amount of coverage is one times salary.

Long-Term Disability – The City pays the total cost of long-term disability insurance. Amount of coverage is 60% of salary.

Retirement – Our 401a pension plan requires contributions by both the City and the employee.

Paid Time Off

Paid Time Off (PTO) Leave may be used for vacation, personal illness, funeral Leave/attendance, illness of a family member or other personal business.

Generous leave accruals with carry over capability.

Short-Term Disability Leave

Short-Term Disability (STD) can be used for extended personal illness requiring the employee to be absent more than three (3) days (with acceptable medical documentation).

All full-time non-uniformed non-union eligible employees earn STD at the rate of six (6) days per year.

After five (5) years of service, an employee will receive 2% of the STD account (maximum 1,000 hours) per years of service, upon termination of employment.

Longevity

Longevity pay will be paid at the rate of $4 per month for each year of service up to and including the fifth (5th) year and $6 per month for each year of service beginning at six (6) years and for each year thereafter.

Click here for other leaves and observed holidays. (Download PDF reader)

01

Do you possess three (3) years of professional-level human resources experience?

• Yes
• No
  
  

02

Do you have experience working with systems as an administrator of Human Resources Information Systems?

• Yes
• No
  
  

03

Do you possess at least two (2) years of experience with applicant tracking systems and recruitment processes to include experience with workflow and security for Human Resources applications or relate field?

• Yes
• No
  
  

Required Question

Employer City of Little Rock

Department Human Resources Department Address 500 West Markham Suite 130

Little Rock, Arkansas, 72201

Phone [phone]